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Recent guest reviews

The room itself is okay but the hallways & room doors need some TLC. When I saw the latter I was afraid the inside rooms will be in the same condition. Thank God it was not. The suite we booked for the second night didn’t have a full length mirror. The only mirror was the one in the vanity sink!

Reasonable rates and nearby Newport

No towels were available. The beds were terribly uncomfortable.

Enjoyed stay

Convenient to Newport and Narraganset Bay. Needs physical room improvements like paint & grouting.

Had a room with a jacuzzi tub which was a little louder than I'm use to but was still nice. Nice big breakfast offered every morning and the staff was nice and helpful.

Beautiful aquarium

Very clean. Hot tub in room. Heated pool. Breakfast included.

Me sentía insegura solo había una persona front desk el desayuno horrible solo un bagel frío en una bolsita. Me fui antes de tiempo🙁

Outstanding experience! All the staff were exceptional. The pool was open. Bagged breakfasts were perfect. There was plenty to eat and quite tasty. Such a peaceful setting. WELL DONE!

Clean

They refused to honor the AAA card member discount. nickel and dime me on the discount; refused to honor request that is on their website.

As a nurse working with covid patients, it was time for me to get away. I took the RI guidelines to pre test and was negative. I decided on this place to stay after a day at the beach. Never ever have I been so disrespected and felt dirty by the receptionist at a hotel in my life. Did I forget to mention that he refused to allow me to stay there and took my money and deposit for incidentals!! With clothes in my arms and a barrier around his desk made one not know how to communicate with him other than him placing a fishing net in front of me and NOT explaining the procedure. A shame on this facility and lack of training. Delivery with sugar will get you anything from a customer! Avoid

Tired tiny bathroom. Loud heat exchanger weird room layout

This is a budget friendly place, short drive to the beach, that offered just what I needed since I was traveling with family. The breakfast is decent; the rooms were clean. There is an indoor pool which is a nice perk if you have kids; the pool does need some work. Location is nice.

Nice location. Was upgraded to room with hot tub during check in, which was a pleasant surprise.

W Main Road Middletown RI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites Middletown - Newport is located within a few miles (5 km) of Newport Vineyards and Ocean Drive Historic District. This 115-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests staying at Quality Inn & Suites Middletown - Newport enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Quality Inn & Suites Middletown - Newport

Everyone (23) Couples (8) Family (10)
4
Family

The room itself is okay but the hallways & room doors need some TLC. When I saw the latter I was afraid the inside rooms will be in the same condition. Thank God it was not. The suite we booked for the second night didn’t have a full length mirror. The only mirror was the one in the vanity sink!

By , from Jersey City on Jun 24, 2022

Review comment responded on Jun 26, 2022

Dear Edgardo, Many thanks for your positive rating of Quality Inn & Suites Middletown - Newport! Even though you found a couple of items to be in need of attention, it's great that your accommodations were otherwise pleasant. We appreciate your thoughtful input and hope to see you again! Sincerely, Scott Ross General Manager

4
Family with small children

Reasonable rates and nearby Newport

By on Apr 22, 2022

Review comment responded on May 6, 2022

Dear Richard, We are thrilled to hear that our affordable pricing and excellent location added to your stay with us! Thank you for the wonderful rating, and we hope that you will come back to see us at Quality Inn & Suites Middletown - Newport again soon! Sincerely, Scott Ross General Manager

2
Everyone

No towels were available. The beds were terribly uncomfortable.

By on Jan 7, 2022

Review comment responded on Jan 7, 2022

Dear Rick, We appreciated the opportunity to host you, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed to hear that your experience was not what it should have been. We'll discuss your remarks to ensure our high standards are upheld moving forward. Please consider allowing our team a second chance to deliver the memorable stay you expected and deserve. Sincerely, Scott Ross General Manager

4
Family

Enjoyed stay

By on Dec 4, 2021

Review comment responded on Dec 6, 2021

Dear John, We appreciate you taking the time to share your review. It was a pleasure to host your visit to Middletown, and we trust our clean and well-equipped accommodations met your standards. Thank you for being our guest, and we hope to see you again soon at Quality Inn & Suites Middletown - Newport! Sincerely, Scott Ross General Manager

4
Partner Couples

Convenient to Newport and Narraganset Bay. Needs physical room improvements like paint & grouting.

By on Dec 2, 2021

Review comment responded on Dec 4, 2021

Dear Ralph, Thank you for staying at Quality Inn & Suites Middletown - Newport. We are glad you enjoyed our convenient location but are sorry to hear that we did not fully meet your expectations. Your comments have been shared with our maintenance team. It would be our pleasure to welcome you back again soon! Sincerely, Scott Ross General Manager

4
Partner Couples

Had a room with a jacuzzi tub which was a little louder than I'm use to but was still nice. Nice big breakfast offered every morning and the staff was nice and helpful.

By on Sep 1, 2021

Review comment responded on Sep 3, 2021

Dear Nicholas, We're delighted our warm hospitality, relaxing hot tubs, and delicious, filling breakfast all played a role in making your stay at Quality Inn & Suites Middletown - Newport one to remember! Come see us again next time you're in our neck of the woods! Sincerely, Scott Ross General Manager

4
Family with small children

Beautiful aquarium

By on Aug 6, 2021

Review comment responded on Aug 7, 2021

Thank you so much for visiting Quality Inn & Suites Middletown - Newport and for the review. We're thrilled you enjoyed our aquarium. Please come back and see us again soon.

5
Partner Couples

Very clean. Hot tub in room. Heated pool. Breakfast included.

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for choosing to stay with us, we look forward to seeing you again soon....

3
Family

Me sentía insegura solo había una persona front desk el desayuno horrible solo un bagel frío en una bolsita. Me fui antes de tiempo🙁

By on Apr 22, 2021

Review comment responded on Apr 23, 2021

Thank you for choosing our hotel and sharing your recent visit. Providing a safe and comfortable experience and exceptional hospitality are our top priorities, and we're disappointed to hear your feedback. We apologize for any lapse in service, as well as our current breakfast not meeting your expectations. Your feedback will be discussed with our team as we're continually striving to improve for our guests. Thanks for your time, and please consider giving us a second chance to deliver the fantastic stay you deserve. Sincerely, Scott Ross General Manager

5
Partner Couples

Outstanding experience! All the staff were exceptional. The pool was open. Bagged breakfasts were perfect. There was plenty to eat and quite tasty. Such a peaceful setting. WELL DONE!

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

What a wonderful review of Quality Inn & Suites Middletown - Newport! Our team was delighted to provide exceptional service. We're also proud that our great amenities and tranquil environment helped make your stay outstanding. Many thanks for your enthusiastic praise and we hope you'll return soon! Sincerely, Scott Ross General Manager

Quality Inn & Suites Middletown - Newport

936 W Main Road, Middletown, RI 02842
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