Newhall Vacation Packages

We stayed in the executive suites. We arrived between 3 and 4 but our room was not ready. We were told we’d get a text when it was ready but that didn’t happen and we returned to the lobby at 5 to check in. We asked for a late check out and were told the room was already reserved for the next day. The living area was dark, cushions torn, bed lumpy with flat pillows, and our sink was clogged. We check out the following day and spent the day playing golf. Around 5 we realized we’d rather stay another night so we went to get another room. We were given a different room in the executive suites and realized that we had left items in our old room. We were then told the room was unoccupied so we could go check for the items. (But for some reason we were not allowed a late checkout?) The items were not there and we were told to check back again. The second room had the same furnishing problems but the drain was not clogged. We attempted the breakfast on our first day and none of the sternos were burning so the food was luke warm at best, the potatoes were dry and inedible, the bread was stale ( can’t just keep recycling that bread day after day) Just very disappointing. This is supposed to be one of the nicest places to stay in the area and the property is beautiful but come on. Small talk cafe was excellent, though. Also, stop serving brown lettuce in your salads at Bunkers. I’ve been there several times and it seems to be a recurring theme. We did finally get our missing items.