Decent Stay, but Misleading Parking Costs
I stayed at Tru by Hilton Brooklyn from November 14 to 15. The hotel itself was clean, simple, and comfortable. The staff were polite and the room served its purpose for a short stay. I would have gladly given a higher rating, but the parking situation pulled the experience down.
Their so-called self-parking is misleading. Nowhere was it made clear that parking comes with a forty-dollar-per-night charge. If I had known about this extra cost, I would have chosen a different hotel without hesitation. A surprise fee like that leaves a bitter taste, especially when every dollar matters in New York.
The hotel has potential, and the stay was not terrible, but honesty about costs goes a long way. For that reason, I can only give three stars.