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Recent guest reviews

Staff was fantastic, great rooms. Very clean and modern, with a comfortable bed

Good value

Was last minute booking. Very helpful staff. Property very clean.

Staff was welcoming

If you just glance at the place it looks great. If you look at it too long you can see that it needs a lot of cleaning and repairs made. The place has been completely booked for a long period of time with extended stay bookings and you can definitely tell it.

ridiculous management practices. Scheduled check-in on a Saturday evening, but management decided to cancel my reservation on Friday morning simply because they wanted to make more room for Bayou Classic visitors.

The first floor smelled so strongly like mildew/mold that we changed rooms 3 times and ended up on the third floor. Not terrible but that place needs cleaning up big time. Definitely a disappointment to the Holiday Inn standard.

The phone was broken. The floor lamp had a defective switch. Limited work area.

It's very close to airport. The lobby is comfortable; my room and the pool not so much.

All the reviews caused me to go with this hotel. The room smelled of dead fish. The floors were beyond filthy. I threw out my grandsons socks. The carpet was sticky. And to top it all off the pillows smell of sweat. Fist night I touched it out since the babies had slept and we had no choice. I asked them to change the sheets and fix the toilet. They fixed the toilet so I assumed changed the sheets. NO! Again a restless sleep without pillows. The breakfast staff were very helpful when we needed to ask about an egg allergy information. The weekend early morning desk person, before I checked out, was sincere and very apologetic but could not deal with the issue.

Just seemed like it needs some updating. I don't want to say anything bad but there was an odd smell in the hallway going to our room.

The room was in good shape. The bed was very comfortable. I would recommend this hotel again. The only drawbacks I had were some stains on the carpet and the toilet had a very cheap plastic toilet seat that kept going wonky when sitting on it. You would think a hotel like this would be able to afford a better toilet seat.

James Drive E Saint Rose LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kenner - Louis Armstrong International Airport, Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel is 2.6 mi (4.2 km) from Rivertown Museum & Kenner Planetarium and within a 5-minute drive of Mississippi River. This 134-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Room, 1 Double Bed, Accessible, Non Smoking (Mobiltiy, Transfer Shower)

1 Double Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Mobility)

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Communication/Mobility)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel

Everyone (25) Couples (2) Business (3) Family (9)
5
Family

Staff was fantastic, great rooms. Very clean and modern, with a comfortable bed

By on Jun 20, 2022

4
Family

Good value

By on Jun 12, 2022

5
Family

Was last minute booking. Very helpful staff. Property very clean.

By on Apr 12, 2022

5
Family

Staff was welcoming

By on Apr 11, 2022

3
Business Business

If you just glance at the place it looks great. If you look at it too long you can see that it needs a lot of cleaning and repairs made. The place has been completely booked for a long period of time with extended stay bookings and you can definitely tell it.

By on Dec 24, 2021

5
Everyone

By on Dec 8, 2021

1
Everyone

ridiculous management practices. Scheduled check-in on a Saturday evening, but management decided to cancel my reservation on Friday morning simply because they wanted to make more room for Bayou Classic visitors.

By on Dec 2, 2021

Review comment responded on Dec 3, 2021

Unfortunately sir, your reservation was canceled because your card declined, not to make room for anyone else. We would never do that to any guests

2
Everyone

By on Feb 11, 2020

2
Everyone

By on Jan 19, 2020

5
Everyone

By on Dec 8, 2019

Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel

110 James Drive E, Saint Rose, LA 70087
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