New Hope Vacation Packages

Front desk staff was amazing

Super nice hotel, front desk staff were beyond friendly at check-in. One gentleman from Jamaica was talking to my toddler and fanning him off after we came in from the heat. My kid loved him. He also gave us some great local restaurant recommendations. Room was really nice and clean, no complaints at all. Shower water was good and hot, and I loved that there was a tub for our toddler instead of just a shower. Only complaints: the ice machine on our floor was broken, as well as the floor above us, so we were wandering around a while finding ice. There was also no complimentary tea or coffee at breakfast. Lastly, we were struggled at check-out with trying to get a luggage cart. They made the process so difficult that we just carried 3-4 bags each and struggled our way to the car with all our stuff. Overall, great location, we would stay again.

Great staff, great atmosphere, good rooms. The Colony has a bunch of food and drink options and is accessible right from the 2nd floor of the hotel. Great location.

Property was excellent. Staff friendly, professional, and helpful. One huge comsint and inconvenience was a horrible some that was in the room the entire time. We alerted staff and absolutely nothing was done. A technician came once said he would be right back and we are still waiting,....it was a friend's birthday who was also pregnant and could not keep anything down because of the smell of our room. I expected much better! Even a room change!