Hotels with a Pool in New Franklin, OH

"We were disappointed the bed was supposed to be a queen ended up with a full the exhaust fan didn't work door to the bathroom came off the hinges the one sink leaked both cold and hot and when it was fixed it was put on backwards "

"Our stay at the Comfort Inn Cuyahoga Falls was average. All of the staff and people at the front desk were very pleasant and helpful. The lady working in the breakfast area in the morning was doing an outstanding job keeping up. The hotel itself and the rooms are not new and showing some age. Our room had a very bad smell- kind of like wet towels. There was a pool party happening while we were there, so kids were everywhere and playing on the staircase every time we went up or down. Definitely not a quiet atmosphere. Not the best experience, but also not the worst."

"The front desk girl was the rudest and most awful hotel contact I have EVER encountered! We showed up around 6pm and while checking in, I asked about scheduling our airport shuttle for the next morning. The girl was so nasty and rude Saying that they require a 24 hour notice. She admitted that is not posted or advertised and said it’s not her problem, she just works there”. When I asked if she could please at least try for us because we really needed that shuttle, she got even ruder and it became an argument with her saying she won’t give me a room and to leave the hotel. We went outside and made calls. Thankfully the Marriott not only had a room for us, but even though their shuttle was broken down, she set up a taxi at no cost to me. Do NOT go to the Cambria!!!"