Barberton Luxury Hotels

"Know when you’re going there that you need to ask for room service. I could not get my room cleaned. My towels were either placed on the desk or on the toilet seat. No coffee replaced, no soap and shampoo replaced. The one morning I went down for breakfast they weren’t open and then when they did openthe coffee was cold, sausage was cold, not impressed. The complementary coffee they have in the lobby. It’s cold. The machine didn’t work, and the area was nasty. The first night I was there my phone didn’t work. I had to use my cell phone to call the hotel and ask for a phone which I didn’t get until the next day when I went down to the front desk and picked it up myself, I asked for extra towels and two blankets that I didn’t get till the next day when I went down to the front desk to get them myself. I could keep going, but I think you get the drift. I feel sorry for the two managers that are taking a lot of grief because the hotel doesn’t hire competent and enough employees to staff for the needs of the customer. The day manager did adjust my bill and I was grateful for that, but it can’t erase the horrid experience I had for four days there."

"Had to park outside on street or use a parking garage down a block 15 a night . First come first serve on parking along building on side street then haul luggage not for the meek and mild. Breakfast unless you have voucher cost $19 and not much there . Not much around hotel in walking distance . Restaurant and bar okay again limited resources food and beverage wise . Room nice and big bed comfortable"

"The lobby was really nice and clean. The hall carpet and elevator tile was filthy. The drawers in the chest of drawers in our room would not stay closed. This caused a safety issue during the night. When walking to the restroom, the drawers would be in the walkway. I hit the top drawer with my arm. Other than the drawers, the room was nice. The shower head was great."