Our room smelled of cat urine and the bathroom was in need of an update. $10 parking fee is absurd.
Very nice place to stay
The managers reception in the evening was really nice and the breakfast was really great! A lot of choices and not your standard hotel continental breakfast. We will definitely return!
At first, they gave us a room that was not ready. They immediately fixed the problem and gave us one that was clean and ready. The front desk staff was very friendly, but room service was very limited due to COVID. I would recommend this location.
Checked in around 630pm and was told there were no rooms available , that they overbooked the night before and no rooms were clean it would be about a 30 min wait. We arrived from the river all wet ready to go to hotel but instead had to wait in car wet. Unacceptable service and was told Orbitz would have to deal w any complaints , never going back
Enjoyed the stay at the Embassy. Very quiet and clean. Great free breakfast and free bar drinks was a plus.
Only one trashcan in the room, and we were there three nights. The carpets need to be cleaned And the refrigerator was so cold it froze our drinks! Staff was friendly. Did not like to have to pay parking in an open parking lot.
Room was clean and quiet. Comfy bed! Location was close to all things San Marcos.
Breakfast is always good at ES. The breakfast area was large
Nice staff at check in. It was late and she was very pleasant and offered water to me.
Love our stay! Will be bavk again. Came for a stay after schlitterbaun amd the river. Was able to relax and enjoy the Happy Hour was great and Breakfast even better
I liked that it was really peaceful and very clean. The breakfast buffet along with open bar was a big plus! Definitely staying there again!
Loved our stay at the Embassy Suites! Will definitely go back for another trip.
great location, very clean rooms, good breakfast, very friendly staff
Located within 2 miles (3 km) of San Marcos Premium Outlets, Embassy Suites San Marcos - Hotel, Spa & Conference Center is within 3 miles (5 km) of Seton Heart Institute - WellMed San Marcos. This 3.5-star hotel has 283 guestrooms and offers an outdoor pool, a gym, and a spa tub.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect to find WiFi and flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and dining areas are also available. Housekeeping is available on request.
Guests staying at Embassy Suites San Marcos - Hotel, Spa & Conference Center enjoy an outdoor pool, a gym, and WiFi in public areas. Self parking is offered for USD 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
Our room smelled of cat urine and the bathroom was in need of an update. $10 parking fee is absurd.
Very nice place to stay
Dear Terry, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Pablo Zuniga General Manager
The managers reception in the evening was really nice and the breakfast was really great! A lot of choices and not your standard hotel continental breakfast. We will definitely return!
Dear Anonymous, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our evening reception and breakfast. On behalf of our entire team, I thank you for your kind remarks. Please visit us again soon. Best, Pablo Zuniga General Manager
At first, they gave us a room that was not ready. They immediately fixed the problem and gave us one that was clean and ready. The front desk staff was very friendly, but room service was very limited due to COVID. I would recommend this location.
Dear Anonymous, I'm so glad you enjoyed your stay overall. It is wonderful to know that you found our rooms comfortable and our associates accommodating. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. Thank you for staying with us. Best, Pablo Zuniga General Manager
Checked in around 630pm and was told there were no rooms available , that they overbooked the night before and no rooms were clean it would be about a 30 min wait. We arrived from the river all wet ready to go to hotel but instead had to wait in car wet. Unacceptable service and was told Orbitz would have to deal w any complaints , never going back
Dear Anonymous, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards and we are constantly working on improving the quality of service provided; I hope that you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused and thank you for taking the time to write. Sincerely, Pablo Zuniga General Manager
Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Pablo Zuniga General Manager
Enjoyed the stay at the Embassy. Very quiet and clean. Great free breakfast and free bar drinks was a plus.
Anonymous, thank you for taking the time to leave us a review! We're so glad to hear that you enjoyed the amenities we're able to offer. We hope to see you again the next time you're in the area!
Only one trashcan in the room, and we were there three nights. The carpets need to be cleaned And the refrigerator was so cold it froze our drinks! Staff was friendly. Did not like to have to pay parking in an open parking lot.
Anonymous, thank you for taking the time to leave us some honest feedback about your recent stay with us. We're sorry to hear that there were some issues with your stay. Thank you for bringing them to our attention so that we may work on them and improve. We hope you'll give us another chance the next time you're in the area.
Room was clean and quiet. Comfy bed! Location was close to all things San Marcos.
Douglas, thank you for taking the time to leave us a review regarding your recent stay with us! We're glad to hear that you were able to enjoy your stay. We can't wait to see you again in the near future!
Dear Reid, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay and that you detected an odor. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Pablo Zuniga General Manager