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Best Western Inn & Suites

2.5 star property
Hotel in New Braunfels with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Laundry room
Lobby
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Place, Gruene Hall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking (Exterior)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Braunfels

Best Western Inn & Suites is located within a mile (2 km) of Guadalupe River and Lake Dunlap. This 61-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 0.9 miles
  • Comal River - 4 min drive - 2.6 miles
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 2.8 miles
  • Gruene Hall - 6 min drive - 3.1 miles
  • Landa Park - 6 min drive - 3.5 miles

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Canyon High School - ‬8 min walk
  • ‪Circle K - ‬14 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk

About this property

Best Western Inn & Suites

Hotel in New Braunfels with free breakfast and a 24-hour business center
Best Western Inn & Suites offers an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

What is there to do around Best Western Inn & Suites?

This hotel is located in New Braunfels, a short 17-minute walk from Guadalupe River and also 17 minutes on foot from Lake Dunlap. You'll also find Gruene Hall and Comal River within a short drive.

Is there parking available at Best Western Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Inn & Suites include a casino?

No, Best Western Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Best Western Inn & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Inn & Suites have a restaurant that serves breakfast?

Best Western Inn & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Inn & Suites?

The closest major airport to Best Western Inn & Suites is San Antonio International Airport (SAT), which is 29.7 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Best Western Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Inn & Suites.

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 334 out of 977 reviews
Rating 8 - Good. 282 out of 977 reviews
Rating 6 - Okay. 170 out of 977 reviews
Rating 4 - Poor. 98 out of 977 reviews
Rating 2 - Terrible. 93 out of 977 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Mia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Basic, Outdated Motel: ok for 1 night stay

We booked this property as a quick rest stop since we couldn’t manage the full 8-hour drive home. I didn’t thoroughly check the reviews beforehand and grew a bit concerned afterward, especially about mentions of bed bugs. Fortunately, our room was clean in that regard. The accommodations were very basic and the motel felt outdated, which was noticeable since we usually stay in hotels. Indoor rooms were available for an additional cost. Breakfast was simple but fresh—pancakes and coffee were a solid start to the day. The surrounding area felt somewhat sketchy at night. Border patrol and local authorities were conducting stops with search dogs, which was unsettling but also made us feel safer knowing law enforcement was present. By day, the area seemed fine. Check-out was smooth, and the staff was friendly. Overall, it’s not a place I’d choose for an extended stay, but it served its purpose as a one-night stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Angeline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just DONT

Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
Stayed 1 night in Jul 2025

4/10 Poor

Jacqueline

Stayed 2 nights in Jul 2025

6/10 Okay

enid

Liked: Cleanliness, staff & service
Mas
Stayed 2 nights in Jul 2025

6/10 Okay

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles. Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Stayed 3 nights in Jul 2025

10/10 Excellent

cory

Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Luan

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and store
Stayed 3 nights in Jun 2025

10/10 Excellent

Betsy Stinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Alissa

Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Stayed 2 nights in Jun 2025

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice bathroom with a spa style tub!
Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Locations was great. We had Summer sports weekend in NB. Older BW - the rooms smelled pretty musty. The kiddos kept commenting. Appreciated the fresh towels and trash changing. Kids loved the shower. Could tell it was an older location, but did the job. The ladies we saw working were nice. And the breakfast area was very clean and tidy. Thanks
Stayed 2 nights in Jun 2025

8/10 Good

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Stayed 2 nights in May 2025

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jun 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Stayed 2 nights in May 2025

4/10 Poor

Katherine

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdoor rooms were along feeder of freeway and did not appear safe, so upgraded to inside room # 210 for additional $20. However, was not safe either because door had a hard time locking when exiting room, had to open and close multiple times to engage. Tried to use outlet behind bedside table and plates were not secure and wires exposed, along with much food and other debris behind bed. AC worked well, but could see gaps to outside building through the unit....wet sheetrock surrounding AC unit and shower.....lady working desk was nice but I will not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Tiffani

Traveled with family and small children
Liked: Cleanliness
Our room was clean and the staff was polite. Breakfast was good. No issues with our key cards. Our neighbors were smoking a lot of weed and very loud.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Stayed 2 nights in May 2025

6/10 Okay

Leslie

Traveled with family
Stayed 4 nights in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Rachal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Stayed 3 nights in May 2025

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