Best Western Inn & Suites

2.5 star property
Hotel in New Braunfels with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes
Outdoor spa tub
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Comal River
    ‪4 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Gruene Hall
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Braunfels

Guadalupe River is within a mile (2 km) of Best Western Inn & Suites, and other popular attractions like Schlitterbahn New Braunfels Waterpark are within a few miles (5 km). This 61-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 0.9 miles
  • Comal River - 4 min drive - 2.6 miles
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 2.8 miles
  • Gruene Hall - 5 min drive - 4.0 miles
  • Landa Park - 6 min drive - 3.5 miles

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Taco Palenque - ‬7 min walk

About this property

Best Western Inn & Suites

Hotel in New Braunfels with free breakfast and a 24-hour business center
Best Western Inn & Suites offers an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (700 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

What is there to do around Best Western Inn & Suites?

This hotel is located in New Braunfels, a short 17-minute walk from Guadalupe River and also 17 minutes on foot from Lake Dunlap. You'll also find Gruene Hall and Comal River within a short drive.

Is there parking available at Best Western Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Inn & Suites include a casino?

No, Best Western Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Best Western Inn & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Inn & Suites have a restaurant that serves breakfast?

Best Western Inn & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Inn & Suites though service animals are welcome.

Does Best Western Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Inn & Suites?

The closest major airport to Best Western Inn & Suites is San Antonio International Airport (SAT), which is 29.7 mi away (32 minutes by car).

Are there rooms with balconies at Best Western Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Inn & Suites.

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 946 reviews
Rating 8 - Good. 275 out of 946 reviews
Rating 6 - Okay. 163 out of 946 reviews
Rating 4 - Poor. 97 out of 946 reviews
Rating 2 - Terrible. 91 out of 946 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ajo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a few nights. Happy overall. Staff was good and helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Nilda

Business traveler
It was very clean
Stayed 3 nights in Mar 2025

6/10 Okay

Rosa

Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was a great experience from checking in and checking out. The staff were amazing and respectful. The cleanliness of the rooms were great. Rooms were super clean and had no bad odors, beds were comfortable, pillows were good as well. Bathroom was super clean, towels were clean and house keeping cleans your room daily. Our 5 day stay was amazing. Parking was free and was safe, well lit and no homeless people. Location was close to Buc-ees plenty of places to eat. The free breakfast was good your typical free breakfast options, eggs, sausages, breakfast potatoes, their famous Texas shaped waffles, coffee and assorted cereals and juices. Overall the location was clean and safe and perfect if you are going with kids.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointed

My sister and I stayed specifically for the hot tub which I verified in advance if it was operating. It was luke warm and the jets didn’t work properly. In the room, the a/c kept turning off even though the control was set to continuous fan.
Stayed 1 night in Feb 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A small, older facility that had been updated, especially the beautiful lobby/breakfast area. Rooms are spacious, not fancy but very nice for the price. It was very quiet and peaceful. Will definitely stay again when I return to San Antonio following the birth of my great-granddaughter.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
the renovation was done on the hotel and it was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 drunks in parking lot!

My room faced the parking lot which had 2 Mexican men outside drinking beer until after 2 in the morning. My remote did not work the tv.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and attentive! Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Jinsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Briayanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Tiburcio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Stayed 1 night in Sep 2024