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Best Western Inn & Suites

2.5 star property
Hotel in New Braunfels with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes
Business center
Lobby
Free daily continental breakfast
Outdoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Place, New Braunfels MarketPlace
    ‪17 min walk‬
  • Place, Guadalupe River
    ‪17 min walk‬
  • Place, Lake Dunlap
    ‪17 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking (Exterior)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Braunfels

Best Western Inn & Suites places you within a leisurely stroll of New Braunfels Conservation Society and Museum Of Texas Handmade Furniture. This 61-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • New Braunfels Conservation Society - 12 min walk - 0.7 miles
  • New Braunfels MarketPlace - 17 min walk - 0.9 miles
  • Guadalupe River - 17 min walk - 0.9 miles
  • Lake Dunlap - 17 min walk - 0.9 miles
  • Comal Park - 19 min walk - 1.0 mile

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 33 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Canyon High School - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Best Western Inn & Suites

Hotel in New Braunfels with free breakfast and a 24-hour business center
Best Western Inn & Suites offers an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site.

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Comfort Suites New Braunfels - San Antonio Area
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  • Breakfast included
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,001 reviews
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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

What is there to do around Best Western Inn & Suites?

This hotel is located in New Braunfels, a short 11-minute walk from New Braunfels Conservation Society and also 13 minutes on foot from Museum Of Texas Handmade Furniture. You'll also find Guadalupe River and Gruene Hall within a short drive.

Is there parking available at Best Western Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Best Western Inn & Suites include a casino?

No, Best Western Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Best Western Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Best Western Inn & Suites have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Inn & Suites have a restaurant that serves breakfast?

Best Western Inn & Suites offers free continental breakfast each morning though there is no restaurant.

Will Best Western Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Inn & Suites?

The closest major airport to Best Western Inn & Suites is San Antonio International Airport (SAT), which is 28.8 mi away (33 minutes by car).

Can I book a room with a balcony at Best Western Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Inn & Suites.

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 174 out of 999 reviews
Rating 4 - Poor. 98 out of 999 reviews
Rating 2 - Terrible. 94 out of 999 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Necole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Aulynne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked in and walked right back out
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Sep 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mildew smell is panpant in New Braunsfels hotels due to river activity being so popular there for tourism. This one had zero smell, HOWEVER whrilpool tub is getting old and loud. Don't book for the use of it. It did work tho.
Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Stayed 2 nights in Jul 2025

8/10 Good

Javier

Stayed 2 nights in Sep 2025

8/10 Good

Leo

Stayed 1 night in Aug 2025

10/10 Excellent

Evonne

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary and Regina were super kind and helpful in showing us how to get to Greune and maneuvering Hwy 35. They made us feel like family!
Stayed 1 night in Aug 2025

8/10 Good

Dustin, corpus christi

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's older and rough on the edges but everything was clean and functional. Staff was polite.
Stayed 2 nights in Aug 2025

6/10 Okay

Adriana

Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Daphne

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities
The room smelled
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Mia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Basic, Outdated Motel: ok for 1 night stay

We booked this property as a quick rest stop since we couldn’t manage the full 8-hour drive home. I didn’t thoroughly check the reviews beforehand and grew a bit concerned afterward, especially about mentions of bed bugs. Fortunately, our room was clean in that regard. The accommodations were very basic and the motel felt outdated, which was noticeable since we usually stay in hotels. Indoor rooms were available for an additional cost. Breakfast was simple but fresh—pancakes and coffee were a solid start to the day. The surrounding area felt somewhat sketchy at night. Border patrol and local authorities were conducting stops with search dogs, which was unsettling but also made us feel safer knowing law enforcement was present. By day, the area seemed fine. Check-out was smooth, and the staff was friendly. Overall, it’s not a place I’d choose for an extended stay, but it served its purpose as a one-night stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Angeline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just DONT

Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
Stayed 1 night in Jul 2025

4/10 Poor

Jacqueline

Stayed 2 nights in Jul 2025

6/10 Okay

enid

Liked: Cleanliness, staff & service
Mas
Stayed 2 nights in Jul 2025

6/10 Okay

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Some areas need some attention. Door to room has to be lifted and wedged to be opened or closed. It is so very loud. Got locked in bathroom. Handle for shower fell off upon first use. AC struggles. Great things are the beds are so comfortable, nice size rooms and bathroom. Rooms were cleaned every day.
Stayed 3 nights in Jul 2025

10/10 Excellent

cory

Stayed 1 night in Jul 2025

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