The manager was amazing and they gave excellent customer service!
This was a great choice. The staff caters to your every need and ensure you enjoy your stay. From the moment you enter into the private gated resort, you step into another world. The pool and jacuzzi area around the bar is wonderful. Very quiet and serene. Just a few steps from Rick's Cafe so always something to do. Don't forget to get a massage in your room or the cave. That was awesome. This is my new secret escape.
Nice pool area and large hot tub.
Villas Sur Mer is truly a special place with very special people running it. We were greeted with a warm welcome which continued throughout our stay. It is well located on the west end, within walking distance to local restaurants and merchants. The secret tunnel leads to a breathtakingly beautiful cove with crystal clear water to snorkel with equipment that they supply. We stayed in the one bedroom cottage which was very nice, large and well kept. We especially enjoyed sitting on the porch and enjoying the lush, well manicured landscape. The pool was beautiful and perfect for relaxing with a cocktail from the bar. Villas Sur Mer checked all the boxes for the perfect vacation and we are already planning our return. Highly recommend for a peaceful, relaxing vacation
Great location and staff - Kassandra was so helpful in recommendations and getting us around Negril, while all staff was so professional and friendly. Easy and cheap (130 JMD) to get into town using taxis (you can walk too, but 40 minutes...) and lots of do around. If you like bars and restaurants, there are plenty around including Rick's across the street. Probably one of the neatest things about this property is the cliffs at the ocean. You walk through a cave to the other side of the road and there is a place to get into the ocean. We even saw dolphins! You can swim in the little cove and there is a small cave you can swim to as well. The property has snorkles and pool floaties you can use and you can even get a massage on the cliffs by Oya who is not only a great massage therapist, but also full of amazing stories about her travels. The property is also very clean and you can tell the staff is constantly working hard. The pool is pristine and the pool bartenders make great drinks that you can relax with while you are floating around. All the apartments also have a kitchen so when you are done lounging at the pool, you can cook up something from the local supermarket (only a 5 min walk) and relax on your front patio. We visited as a couple, but this location would also be great for families and there are some family suites available as well. This is a great location as a base to explore Negril away from the hustle of the beach! We highly recommend it!
Hotel staff was the best of the best. I have never experienced or felt that welcomed before ever at an American hotel. Villas sur mer was overly accommodating. Anything we needed they made sure we had. The air worked fantastic. We went to the little grocery store for groceries and made our own breakfast. It was lovely. The cliffs are amazing. The price we paid was such a good deal for what we got in return. We WILL return.
Overall the facility is nice, they do a good job disguising the thin strip with the natural fauna and the layout. The villa we stayed at was clean and fairly well stocked for our purposes. Everything worked mostly and the only thing we asked for was a coffee maker that was immediately provided. Cassandra does a very nice job making sure everything is going well and helping out with the locals. The bar is hit or miss as it's never busy (at least not when we were there). So sometimes you head over and there's no bartender. Wasn't a big deal and we didn't even care enough to mention it while we were there. The pool is nice and we had no trouble finding seats. There's no restaurant there, but there's three places that are an easy walk (or as easy as it ever is in Jamaica, if you're not used to the city there's going to be some culture shock about the drivers). It's pretty easy to convert US to Jamaican, but you have to watch and keep track.
We traveled with two couples to negril and chose the villas because they had two bedroom houses. Upon arrival we were thrilled with our choice. The property is beautiful, the villas were comfortable and pretty and the staff was helpful and accommodating. Cassandra helped us plan excursions and get around negril. Our driver made us feel safe and took us to some great places! My only complaint is that the outdoor furniture was older and some of it was cracked. Overall we had a wonderful stay and hope to return soon!
Located in West End within a 15-minute walk of Negril Lighthouse, Villas Sur Mer is within a few miles (5 km) of Throne Room. This 24-room, 4-star villa welcomes guests with a bar/lounge, free in-room WiFi, and a spa tub.
Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
The 24 individually decorated villas feature kitchens and balconies or patios, and there's space to spread out with living rooms. Guests can expect free WiFi and 36-inch Smart TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Coffee makers, ceiling fans, and laptop-compatible safes are also standard.
Renovated in 2016, Villas Sur Mer offers free WiFi in public areas, a spa tub, and spa services. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for USD 100 per vehicle one way. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include express check-in, a terrace, and laundry facilities.
The manager was amazing and they gave excellent customer service!
This was a great choice. The staff caters to your every need and ensure you enjoy your stay. From the moment you enter into the private gated resort, you step into another world. The pool and jacuzzi area around the bar is wonderful. Very quiet and serene. Just a few steps from Rick's Cafe so always something to do. Don't forget to get a massage in your room or the cave. That was awesome. This is my new secret escape.
Nice pool area and large hot tub.
Thank you for your review!
Villas Sur Mer is truly a special place with very special people running it. We were greeted with a warm welcome which continued throughout our stay. It is well located on the west end, within walking distance to local restaurants and merchants. The secret tunnel leads to a breathtakingly beautiful cove with crystal clear water to snorkel with equipment that they supply. We stayed in the one bedroom cottage which was very nice, large and well kept. We especially enjoyed sitting on the porch and enjoying the lush, well manicured landscape. The pool was beautiful and perfect for relaxing with a cocktail from the bar. Villas Sur Mer checked all the boxes for the perfect vacation and we are already planning our return. Highly recommend for a peaceful, relaxing vacation
Thank you for choosing us for your stay and giving us the opportunity to make your vacation an unforgettable one! We really appreciate you taking the time to write this review and we hope to see you again soon. Regards! -VSM Family
Great location and staff - Kassandra was so helpful in recommendations and getting us around Negril, while all staff was so professional and friendly. Easy and cheap (130 JMD) to get into town using taxis (you can walk too, but 40 minutes...) and lots of do around. If you like bars and restaurants, there are plenty around including Rick's across the street. Probably one of the neatest things about this property is the cliffs at the ocean. You walk through a cave to the other side of the road and there is a place to get into the ocean. We even saw dolphins! You can swim in the little cove and there is a small cave you can swim to as well. The property has snorkles and pool floaties you can use and you can even get a massage on the cliffs by Oya who is not only a great massage therapist, but also full of amazing stories about her travels. The property is also very clean and you can tell the staff is constantly working hard. The pool is pristine and the pool bartenders make great drinks that you can relax with while you are floating around. All the apartments also have a kitchen so when you are done lounging at the pool, you can cook up something from the local supermarket (only a 5 min walk) and relax on your front patio. We visited as a couple, but this location would also be great for families and there are some family suites available as well. This is a great location as a base to explore Negril away from the hustle of the beach! We highly recommend it!
Thank for you review, it was printed and shown to the whole team here at Villas Sur Mer as a reminder that all of the hard work really shines through to our guests. Please keep in touch and come visit us again soon. VSM team
Hotel staff was the best of the best. I have never experienced or felt that welcomed before ever at an American hotel. Villas sur mer was overly accommodating. Anything we needed they made sure we had. The air worked fantastic. We went to the little grocery store for groceries and made our own breakfast. It was lovely. The cliffs are amazing. The price we paid was such a good deal for what we got in return. We WILL return.
Hi Kristin! What a lovely review, thank you very much. I will be sure to share it with the amazing team here at VSM. We look forward to your return, it was a pleasure having you here. Cassandra
Overall the facility is nice, they do a good job disguising the thin strip with the natural fauna and the layout. The villa we stayed at was clean and fairly well stocked for our purposes. Everything worked mostly and the only thing we asked for was a coffee maker that was immediately provided. Cassandra does a very nice job making sure everything is going well and helping out with the locals. The bar is hit or miss as it's never busy (at least not when we were there). So sometimes you head over and there's no bartender. Wasn't a big deal and we didn't even care enough to mention it while we were there. The pool is nice and we had no trouble finding seats. There's no restaurant there, but there's three places that are an easy walk (or as easy as it ever is in Jamaica, if you're not used to the city there's going to be some culture shock about the drivers). It's pretty easy to convert US to Jamaican, but you have to watch and keep track.
Hi Mary. Thank you for the review and the kind words. It was great to have you here, I have a feeling you will be back again someday. Until then all the best. Cassandra and VSM team
We traveled with two couples to negril and chose the villas because they had two bedroom houses. Upon arrival we were thrilled with our choice. The property is beautiful, the villas were comfortable and pretty and the staff was helpful and accommodating. Cassandra helped us plan excursions and get around negril. Our driver made us feel safe and took us to some great places! My only complaint is that the outdoor furniture was older and some of it was cracked. Overall we had a wonderful stay and hope to return soon!
Hello anonymous and thank you for your review. I would like to extend my thanks for choosing Villas Sur Mer, I am happy you all had a great time. Please come back to visit us again. Cassandra and the VSM team
Hi Desiree, Thank you for choosing Villas Sur Mer!!. Ensuring that our guest feel right at home is something that the Villas sur mer team try our best to do at all times. It was a pleasure to assist in making your vacation a very relaxing one. Welcome to the Villas Sur mer family, See you soon