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 Nassau • 1 Room
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Holiday Inn Express & Suites Nassau

3.5 out of 5.0
Overview Reviews Amenities & Policies
West Bay Street At Nassau Street, Nassau,
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 25 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

the bed was so very comfortable. The bathroom was clean and great shower. Not much to eat very close to property. You do have to walk a-little. Japanese food was the only one by. Pretty good but lil expencive.

I didn't like they collected $25.00 cash at check-in, arguing that the reservation was made through Orbitz.

In Front of Beach and Nest downown. Staff was nice and rooms clean.

The pictures of the property are not the same as the place it is located on Bay Street right in the middle of down town walking 🚶‍♀️ distance of everything Fish 🐠 Fry Straw Market and high in shopping.

family friendly, breakfast excellent, near the beaches, rooms clean, staff outstanding, special complements goes to The manager and executive chef who prepared the complimentary breakfast, Great Job.

The staff, both front desk and housekeeping, made this hotel stand out. They're friendly and accommodating, a pleasure to encounter at all times. My principal issue was the charging of a DAILY DEPOSIT and "CLEANING FEE" , which I didn't discover until I had booked the trip. The deposit was returned promptly; I still question these "add-ons", especially when I'm paying in advance.

Plus side, just across from the beach with multiple vendor and very close to downtown. Downside, its REALLY loud and you are on a busy street. Our AC must have had a fan loose because it rattled anytime it came on which got annoying. The room got really humid and stuffy too, the air didnt seem to filter well without us opening a window. We thought the bed "felt" comfortable but we both didnt actually sleep very comfortably on it. We both agree it was too soft.

Excellent location, walking distance to downtown Nassau and the Fish Fry.

Nice hotel but to many resorts fee, i paid $567 more when checking just for extras fees.

Nice and clean a change of breakfast menu would have been nice to have.

Wonderful stay will reserve again. The staff was very warm and friendly. Put grits on your breakfast bar.

Stayed here for a brief two night stay from 2/5/18 - 4/5/18. The good. The hotel is downtown and near to most tourist attractions and restaurants. The room my wife and I stayed in on the 4th floor (402) was directly opposite the entrance of Nassau harbour, so watching the cruise ships entering each morning was entertaining. The room was small but cozy and looked like it was recently renovated within the past year. The bad. The room was situated directly above A major street intersection. Heavy equipment passing early in the morning and emergency vehicles throughout the night will definitely wake you up.

Great staff nice rooms. Breakfast was good. The coffee was good.

Stayed for a couple nights, very nice hotel located right across the ocean. Room was clean, and comfortable. We stayed in the executive suite. Hotel staff was very friendly, professional and helpful. Complementary free breakfast is convenient and pretty good, with good choices. The only con would be the busy road passing by the hotel. Pretty noisy, but didn’t bothered us to sleep tight. Bed is comfortable, pillows are amazing! Very nice experience overall, would definitely come back.

Just outside of downtown across from nice beach. Conveniently located. Breakfast was just ok. Hotel charged an additional $318 at checkin. Staff friendly

Hotel is in easy walking distance of downtown and fish fry. Beach is just across the street and the hotel has beach/water things available there. Hotel located on a busy street and street noise was an issue. Also, window had only a flimsy curtain on it with no other curtain to block light. This was also a problem for dressing as room was small, as was the bathroom, so hard to get dressed away from window sight. Hotel provides an adequate breakfast, although the room was generally too cold to make eating enjoyable.

Despite the best efforts of the extremely friendly staff, this hotel has major problems. The advertised daily breakfast often ran out of food before the advertised closing time every day of our stay. The bathroom in our room was so tiny that you had to do contortions to get in the space, while maneuvering around the door in order to use the toilet. The floors never felt clean, a fine layer of grit covered it, even after the tiles were mopped. One elevator was out of service during our stay as well. The proximity to the beach was as advertised but the hotel sits on a very busy and extremely noisy corner, and the beach that it fronted was the same, busy and noisy. Overall, very bad experience!

West Bay Street At Nassau Street Nassau

Hotel highlights

  • Walking distance to Junkanoo Beach and Straw Market
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Nassau, Holiday Inn Express & Suites Nassau is within a 5-minute walk of Junkanoo Beach and within 15 minutes of other popular attractions like Parliament House. This 3.5-star hotel has 58 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can sip a beverage at the coffee shop/café.


Rooms

The 58 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

At Holiday Inn Express & Suites Nassau, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 5.00 per day, or you can take advantage of the airport shuttle (available on request) for USD 30.00 per person roundtrip. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a business center, coffee/tea in a common area, and free newspapers.

Room options

Room, 1 Queen Bed, Non Smoking, View

Queen 1 | Sleeps 2
$120* Per night/room Oct 23 - Oct 24

Executive Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Standard Room

Queen 1 | Sleeps 2

Suite, Multiple Beds, Non Smoking, Oceanfront

Queen 2 | Sleeps 5

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Nassau

Everyone (17) Couples (3) Family (6)
4
Families Families

the bed was so very comfortable. The bathroom was clean and great shower. Not much to eat very close to property. You do have to walk a-little. Japanese food was the only one by. Pretty good but lil expencive.

By on Oct 13, 2019

5
Everyone

By on Jul 13, 2019

2
Partner Couples Business Business Travelers

I didn't like they collected $25.00 cash at check-in, arguing that the reservation was made through Orbitz.

By on Jun 20, 2019

4
Partner Couples

In Front of Beach and Nest downown. Staff was nice and rooms clean.

By on Apr 20, 2019

2
Families Friends Families

The pictures of the property are not the same as the place it is located on Bay Street right in the middle of down town walking 🚶‍♀️ distance of everything Fish 🐠 Fry Straw Market and high in shopping.

By on Apr 17, 2019

4
Everyone

By on Mar 11, 2019

5
Families

family friendly, breakfast excellent, near the beaches, rooms clean, staff outstanding, special complements goes to The manager and executive chef who prepared the complimentary breakfast, Great Job.

By on Mar 2, 2019

Review comment responded on Mar 8, 2019

Thank you so much for your feedback. We do appreciate it and we're happy that you enjoyed your stay with us. We look forward to your return.

4
Everyone

The staff, both front desk and housekeeping, made this hotel stand out. They're friendly and accommodating, a pleasure to encounter at all times. My principal issue was the charging of a DAILY DEPOSIT and "CLEANING FEE" , which I didn't discover until I had booked the trip. The deposit was returned promptly; I still question these "add-ons", especially when I'm paying in advance.

By , from Detroit, us on Feb 22, 2019

Review comment responded on Feb 25, 2019

Hi Al, we appreciate your feedback. We are delighted to know that our staff were friendly and accommodating to you and thank you for staying with us. As for the additional fees, this information would have been posted on the website that you would have booked with. My apologies if you were not notified before your arrival.

3
Partner Couples

Plus side, just across from the beach with multiple vendor and very close to downtown. Downside, its REALLY loud and you are on a busy street. Our AC must have had a fan loose because it rattled anytime it came on which got annoying. The room got really humid and stuffy too, the air didnt seem to filter well without us opening a window. We thought the bed "felt" comfortable but we both didnt actually sleep very comfortably on it. We both agree it was too soft.

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

Thank you for your feedback. We're sorry that your stay with us was not as satisfying as you would have expected.

4
Everyone

Excellent location, walking distance to downtown Nassau and the Fish Fry.

By on Feb 13, 2019

Review comment responded on Feb 13, 2019

Thank you so much for your feedback. We're delighted to know that you enjoyed your stay with us and hope that you will visit us again.

Holiday Inn Express & Suites Nassau

West Bay Street At Nassau Street, Nassau, 00000
url importing https://www.orbitz.com/Nassau-Hotels-Holiday-Inn-Express-&-Suites-Nassau.h11918285-p2.Hotel-Reviews