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Recent guest reviews

They were about 30 mins late to give us our room! We had kid with us, they were not mindful about it. No toothpaste, brush, slippers comes with the rooms.

I didn’t like that there is no proper traffic light to cross the street to the beach. I am 6 months pregnant and had a very difficult time crossing. That needs to be corrected.

No hot water. The elevator never worked

Very good location. Close to the beach and good local food.

I absolutely loved the view of the ocean and pool from my room. I did not like the fact that the shower drain was extremely slow; even after I reported it and it was worked on. I purchased COVID vouchers for myself and daughters. However, the day we went to get tested, the system was down, and I had to pay an extra $105. Also, we were not notified of free chairs and tables for guests at the hotel, and I was charged $50 for them. Just little details that would have made the difference.

Run-down...needs complete overhall...checked out next day and hotel refused to remit our remaining prepaid two unused days

Picutres are very misleading

The staff was very nice and held various events for the guests that helped make our stay more interesting and lively.

Pool was nice and clean, facility needs a little TLC, otherwise fine.

Bar was closed, very busy intersection to walk ti beach, need some traffic control device.

The room had a very nice view of the bay, and it was walking distance from the touristic area of the island.

It was nice and clean. Staff were nice. Breakfast was good too

Everything was good! Breakfast, personnel, attention, service!👍

I stayed in this property for one night prior to a very early morning flight. When I woke up at 3 am to take a shower, there was NO hot water. This hotel cost nearly $250.00 for ONE NIGHT. Total rip-off. When I complained upon check-out, I was told there was nothing they (the hotel) could do for me, that I'd have to take it up with Orbitz.

The property is pretty modern and up to date with standards. However since it was remodelled from an old hotel.... the rooms and bathrooms are very cramped so dont look to be impressed by space at all!! Since its close to the road and the rooms are not sound proof... the openess is going to wake you up at some nights. And lastly the water never heated up in my room after running the water for 10 mins. I only stayed one night and so I informed the front desk agent when I checked out. But overall... an ok hotel.

the bed was so very comfortable. The bathroom was clean and great shower. Not much to eat very close to property. You do have to walk a-little. Japanese food was the only one by. Pretty good but lil expencive.

West Bay Street At Nassau Street Nassau

Hotel highlights

  • Walking distance to Junkanoo Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Nassau, Holiday Inn Express & Suites Nassau, an IHG Hotel is within a 5-minute walk of Junkanoo Beach and within 15 minutes of other popular attractions like Parliament House. This 3-star hotel has 58 rooms and welcomes guests with free breakfast, a private beach, and an outdoor pool.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Holiday Inn Express & Suites Nassau, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 3

Suite, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 5

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Holiday Inn Express & Suites Nassau, an IHG Hotel

Everyone (24) Couples (5) Family (11)
3
Family with small children Friends

They were about 30 mins late to give us our room! We had kid with us, they were not mindful about it. No toothpaste, brush, slippers comes with the rooms.

By on May 13, 2022

4
Family with small children

I didn’t like that there is no proper traffic light to cross the street to the beach. I am 6 months pregnant and had a very difficult time crossing. That needs to be corrected.

By on Apr 10, 2022

1
Family

No hot water. The elevator never worked

By on Feb 4, 2022

Review comment responded on Mar 6, 2022

WE ARE DEEPLY SADDEN THAT YOUR STAY WITH US WAS NOT AN ENJOYABLE ONE WE HOPE THAT YOU CONSIDER US ONCE MORE

4
Everyone

Very good location. Close to the beach and good local food.

By on Jan 14, 2022

Review comment responded on Mar 6, 2022

THANK YOU FOR YOUR FEDBACK WE APPERCIATE THAT YOU TOOK THE TIME OUT TO LET US KNOW HOW YOUR STAY WENT WE HOPE THAT YOU CONSIDER US ONCE MORE

3
Family

I absolutely loved the view of the ocean and pool from my room. I did not like the fact that the shower drain was extremely slow; even after I reported it and it was worked on. I purchased COVID vouchers for myself and daughters. However, the day we went to get tested, the system was down, and I had to pay an extra $105. Also, we were not notified of free chairs and tables for guests at the hotel, and I was charged $50 for them. Just little details that would have made the difference.

By , from Evanston on Nov 28, 2021

Review comment responded on Jan 11, 2022

Thank you for your feedback. We do apologize for not meeting your expectations. we hope that you give us another chance to make it right

1
Partner Couples

Run-down...needs complete overhall...checked out next day and hotel refused to remit our remaining prepaid two unused days

By on Sep 22, 2021

Review comment responded on Sep 22, 2021

Thank you for your feedback its so unfortunate that we did not meet your standards. We hope we can make it right the next time

1
Partner Couples

Picutres are very misleading

By on Sep 19, 2021

Review comment responded on Sep 22, 2021

Thank you for your feedback, We are so sorry to hear that your stay with us was not what you expected and we hope that we can make it right the next time as we do value you our valuable guest

5
Friends

The staff was very nice and held various events for the guests that helped make our stay more interesting and lively.

By on Aug 18, 2021

3
Everyone

By on Jul 30, 2021

4
Everyone

By on Jul 2, 2021

Review comment responded on Jul 20, 2021

Thank you for your feedback we do appreciate you taking the time out to let us know about your stay we do hope you choose to stay once more

Holiday Inn Express & Suites Nassau, an IHG Hotel

West Bay Street At Nassau Street, Nassau, 00000
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