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Caption by Hyatt Downtown Nashville

4.0 star property
VIP Access

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Gift shop
Property video
Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (1 King Bed)

Studio Suite (1 King Bed) | Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Nashville

Caption by Hyatt Downtown Nashville places you in Downtown Nashville, within a leisurely stroll of popular sights such as Broadway and Ryman Auditorium. This 210-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Broadway - 9 min walk - 0.5 miles
  • Fifth + Broadway - 9 min walk - 0.5 miles
  • Bridgestone Arena - 11 min walk - 0.6 miles
  • Ryman Auditorium - 12 min walk - 0.7 miles
  • Music City Center - 14 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Paris Baguette - ‬8 min walk
  • ‪Puttshack - ‬5 min walk

About this property

Caption by Hyatt Downtown Nashville

Guests of Caption by Hyatt Downtown Nashville enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 65 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a fitness center.

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Motto by Hilton Nashville Downtown
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 214 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

What's there to do within easy reach of Caption by Hyatt Downtown Nashville?

This hotel is situated in Downtown Nashville within a short 9-minute walk of Broadway and also 12 minutes on foot from Ryman Auditorium. You'll also find Bridgestone Arena and Country Music Hall of Fame and Museum less than a mile away.

How much does it cost to stay at Caption by Hyatt Downtown Nashville?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville on May 31, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Caption by Hyatt Downtown Nashville?

Yes, valet parking is offered for USD 65 per night. Wheelchair-accessible parking is also available for guests.

Does Caption by Hyatt Downtown Nashville include a casino on the premises?

No, Caption by Hyatt Downtown Nashville doesn't have a casino.

Is there an indoor pool at Caption by Hyatt Downtown Nashville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Caption by Hyatt Downtown Nashville?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Are there hot tubs at Caption by Hyatt Downtown Nashville?

No, there isn't a spa tub at this hotel.

Does Caption by Hyatt Downtown Nashville have a restaurant that serves breakfast?

Yes, Caption by Hyatt Downtown Nashville serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Caption by Hyatt Downtown Nashville allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Caption by Hyatt Downtown Nashville for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Caption by Hyatt Downtown Nashville?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Caption by Hyatt Downtown Nashville?

The closest major airport to Caption by Hyatt Downtown Nashville is Nashville International Airport (BNA), which is 8.2 mi away (15 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.6 mi away (37-minute drive).

Are there rooms with balconies that I can book at Caption by Hyatt Downtown Nashville?

No, there aren't any guestrooms with balconies at Caption by Hyatt Downtown Nashville.

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1077 reviews
Rating 8 - Good. 175 out of 1077 reviews
Rating 6 - Okay. 60 out of 1077 reviews
Rating 4 - Poor. 21 out of 1077 reviews
Rating 2 - Terrible. 26 out of 1077 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Christina

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel was great - a little older (at least appeared that way in rooms) but well decorated and appointed. Location is an easy walk to downtown bars and a bunch of restaurants. Be prepared for expensive parking ($60) overnight on top of stay.
Stayed 2 nights in Feb 2026

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and close to downtown Nashville entertainment.
Stayed 2 nights in Feb 2026

4/10 Poor

Anna

Traveled with partner
I requested an early check in at 10:30am which I understand is not guaranteed. I was told the rooms were getting cleaned and staff would see what they could do. I didn’t hear any updates from anyone all day which I figured early check in wouldn’t be possible. Staff actually seemed to avoid me in the lobby which made it a little awkward. At 3:55pm I walked up to the counter again to ask if we would be getting a room soon. The gentleman at the front desk said he would call and check if any rooms are available. Again, no communication as to what was going on. At 4:07pm I walked up again to the front desk and asked to get any room at that point. The gentleman rudely responded “check in is at 4pm” which I reminded him it was 4:07pm at this point and he again rudely responded “I was coming to get you.” We finally got keys to our room which was not a high floor room like I had booked. But since we were tired from our trip I didn’t say anything. When we got to the room we quickly realized that the room was already occupied with guests. I was mortified. We went back down to the lobby to get things straightened out. The manager, Brianna, was kind enough to hear me out and why I was frustrated. She offered us an $80 credit which we appreciated. Not a good experience overall. Sadly, I wouldn’t book with this hotel again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bianca

Amazing continent location
Stayed 4 nights in Dec 2025

10/10 Excellent

Danitza

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and all amenities were amazing.
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Clean and employees were great
Stayed 2 nights in Feb 2026

10/10 Excellent

Britni Jo

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Clean room, clean hotel, smelled really great when you walk in. All hotel staff were very helpful & nice!
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Very clean and centrally located. Also the hotel bar/restaurant is fantastic and serves great Pizza. All the staff was very friendly and accommodating.
Stayed 1 night in Feb 2026

10/10 Excellent

Shawna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 5 nights in Nov 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room, great location. clean and Valet people were awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, pretty room. Very friendly staff - particularly Garrett, who was very helpful and kind. Appreciated the security of the elevator system! Never been in a hotel that had that before.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a perfect location in the Gulch. Staff were extremely helpful and even upgraded our room and let us check in early upon asking if we can access the room early. Definitely would stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jackson Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food, accommodating for our needs.
Stayed 5 nights in Feb 2026

10/10 Excellent

DANIELA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, rooms very clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

Slava

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable. Attentive staff. Tasty breakfast
Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room! The morning/afternoon staff were friendly & accommodating.
Stayed 3 nights in Feb 2026

10/10 Excellent

kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
For a last minute booking, this place was excellent. Great staff and the hotel was very clean!
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Feb 2026

6/10 Okay

Skylan

Stayed 1 night in Feb 2026

10/10 Excellent

Al'Alai

Stayed 3 nights in Feb 2026

8/10 Good

Monterio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My check-in at Caption was excellent. There was a minor hiccup that was handled quickly by the staff and a great follow-up by the manager, Hannah that made everything alright. I look forward to staying here during my next trip to Nashville!!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Tasia

Stayed 2 nights in Feb 2026

10/10 Excellent

Nicolle

Stayed 2 nights in Feb 2026

8/10 Good

Michael

Traveled with family
Staff was great and room was in good shape.
Stayed 3 nights in Feb 2026