Caption by Hyatt Downtown Nashville

4.0 star property
VIP Access

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Gift shop
Property video
Lobby sitting area
Meeting facility
Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 451 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(26 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Nashville

Caption by Hyatt Downtown Nashville places you in Downtown Nashville, within a leisurely stroll of popular sights such as Broadway and Music City Center. This 210-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Demonbreun Street - 2 min walk - 0.1 miles
  • Broadway - 9 min walk - 0.5 miles
  • Bridgestone Arena - 11 min walk - 0.6 miles
  • Ryman Auditorium - 12 min walk - 0.7 miles
  • Music City Center - 14 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Paris Baguette - ‬8 min walk
  • ‪Pedal Tavern - ‬7 min walk

About this property

Caption by Hyatt Downtown Nashville

Guests of Caption by Hyatt Downtown Nashville enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 65 per night. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

What's there to do within easy reach of Caption by Hyatt Downtown Nashville?

This hotel is situated in Downtown Nashville within a short 9-minute walk of Broadway and also 11 minutes on foot from Bridgestone Arena. You'll also find Ryman Auditorium and Country Music Hall of Fame and Museum less than a mile away.

How much does it cost to stay at Caption by Hyatt Downtown Nashville?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville on Apr 5, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Caption by Hyatt Downtown Nashville?

Yes, valet parking is offered for USD 65 per night. Wheelchair-accessible parking is also available for guests.

Does Caption by Hyatt Downtown Nashville include a casino on the premises?

No, Caption by Hyatt Downtown Nashville doesn't have a casino.

Is there an indoor pool at Caption by Hyatt Downtown Nashville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Caption by Hyatt Downtown Nashville?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Are there hot tubs at Caption by Hyatt Downtown Nashville?

No, there isn't a spa tub at this hotel.

Does Caption by Hyatt Downtown Nashville have a restaurant that serves breakfast?

Yes, Caption by Hyatt Downtown Nashville serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Caption by Hyatt Downtown Nashville allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Caption by Hyatt Downtown Nashville for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Caption by Hyatt Downtown Nashville?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Caption by Hyatt Downtown Nashville?

The closest major airport to Caption by Hyatt Downtown Nashville is Nashville International Airport (BNA), which is 8.2 mi away (15 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.6 mi away (37-minute drive).

Are there rooms with balconies that I can book at Caption by Hyatt Downtown Nashville?

No, there aren't any guestrooms with balconies at Caption by Hyatt Downtown Nashville.

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 921 reviews
Rating 8 - Good. 143 out of 921 reviews
Rating 6 - Okay. 51 out of 921 reviews
Rating 4 - Poor. 20 out of 921 reviews
Rating 2 - Terrible. 25 out of 921 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Went to get dinner about 7 and they had run out of food. I didn’t expect to have to go to bed hungry. I hope they have breakfast available tomorrow :(
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities
Super friendly front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Kalyan C

Clean and neat. Easy access to Broadway!
Stayed 3 nights in Dec 2025

8/10 Good

Austin

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
staff at reception great room ok bar tenders good entertainment good restaurants close by
Stayed 3 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 4 nights in Dec 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very nice!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super clean and staff was AMAZING! Close to everything Nashville!
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Good location and great staff. Parking was expensive though.
Stayed 1 night in Dec 2025

10/10 Excellent

Yahiris Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Joohyung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean hotel water pressure is weak can be far from downtown if you walk.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a beautiful hotel in a fantastic area of Nashville if you’re NOT there for the NashVegas. It’s close enough but far away enough too. Very modern amenities and decor, comfy clean room and a great location. Parking overnight is a bit pricey at $60/night but overall a very nice hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Stayed 3 nights in Dec 2025

10/10 Excellent

Cindy Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not eat breakfast. Used Valet and all very good especially Beck
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location, great bar in the lobby. Would definitely stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we were assigned was beautifully appointed and clean! Service at the front desk was exceptional! We will be back. Great location for downtown fun…
Stayed 1 night in Dec 2025

8/10 Good

Rebecca, Trussville

Stayed 1 night in Nov 2025

8/10 Good

Stefani

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was beautiful and modern but very small. Unfortunately entire stay was ruined because we parked in the lot next to hotel marked hotel parking and our car window got shattered along with 5 other cars, so either valet or park on garage!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Piotr

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Holli anita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, beautiful room. Nice location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jarius

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was amazing, great amenities, & a beautiful esthetic and atmosphere.
Stayed 2 nights in Nov 2025

10/10 Excellent

ELISA

Stayed 2 nights in Nov 2025

10/10 Excellent

Tayoane

Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025