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Palazzo Firenze

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Palazzo Firenze

A modern outdoor pool area with a champagne bucket, glasses, and a potted plant.
A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted lamp.
An outdoor seating area with tables and chairs, potted plants, and umbrellas.
A building facade with a prominent entrance labeled "PALAZZO FIRENZE".
A dining table with a bottle of champagne, two glasses, a bowl of crackers, and a small dish of strawberries.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Via Firenze, 16, Naples, NA, 80134
  • Place, Corso Umberto I
    ‪3 min walk‬
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double Room

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted lamp.

Classic Double Room

8.4 out of 10
Very good
(30 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A modern hotel room with a large bed, a wooden headboard, and a striped area rug.

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

A hotel room with a modern design, featuring two beds with patterned bedding, a geometric headboard, bedside tables, and a small bench.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

A hotel room with a bed, a TV mounted on the wall, and a wardrobe.

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

A hotel room with three beds, a small sofa, and a vase of flowers.

Superior Double Room

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A wooden reception desk with a bouquet of flowers, a framed artwork, and a plate of pastries.

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A modern bedroom with a red upholstered bed, white bedding, patterned pillows, a wooden nightstand, and a wall-mounted lamp.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

A hotel room with two beds, a wooden headboard, bedside lamps, a flower arrangement, and a window with curtains.

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with a bed, curtains, a nightstand with a vase of flowers, and a visible power outlet.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with three beds, a small sofa, and a vase of flowers.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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9.0 out of 10, 645, 645 reviews
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The price is $204
Oct 13 - Oct 14
Total with taxes and fees
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About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Palazzo Firenze is within a mile (2 km) of other popular sights such as Gulf of Naples. This 40-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Corso Umberto I - 3 min walk - 0.2 miles
  • Piazza Giuseppe Garibaldi - 5 min walk - 0.3 miles
  • Spaccanapoli - 8 min walk - 0.5 miles
  • Naples Cathedral - 15 min walk - 0.8 miles
  • Naples Underground - 17 min walk - 0.9 miles

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 11 min drive

Restaurants

  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Scaturchio - ‬3 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Grand Hotel Europa - ‬3 min walk
  • ‪Nonna Titti - ‬3 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, guests have access to free WiFi in public areas, a seasonal outdoor pool, and a terrace. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. This hotel also has laundry facilities.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Other standard amenities include minibars and safes.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Front of property
UNA Hotels Napoli
Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,012 reviews
$204 nightly
The price is $238
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 30 per day (4921 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number IT063049C2WYLNFBCC

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 01 to September 30.
  • Registered guests are the only ones allowed in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel

Palazzo Firenze Naples

Palazzo Firenze Hotel Naples

Frequently asked questions

Is a free cancellation option available at Palazzo Firenze?

Palazzo Firenze offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Palazzo Firenze?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Palazzo Firenze on Oct 15, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Palazzo Firenze?

This hotel is situated in Naples City Centre, just steps from Piazza Giuseppe Garibaldi, and within a 10-minute walk of Spaccanapoli and Corso Umberto I. You'll also find Via Toledo and Molo Beverello Port within a short drive.

Is there parking available at Palazzo Firenze?

No, there isn't parking available at the hotel.

Does Palazzo Firenze include a casino on the premises?

No, Palazzo Firenze doesn't have a casino.

Will I find an indoor pool at Palazzo Firenze?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 30.

Is Palazzo Firenze good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a separate bathtub and shower as well as a restaurant.

Does Palazzo Firenze have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palazzo Firenze have a restaurant with a breakfast menu?

Yes, Palazzo Firenze serves free buffet breakfast at Palazzo Firenze each morning.

Will Palazzo Firenze allow pets to stay for free?

No, pets aren't allowed at Palazzo Firenze.

Does Palazzo Firenze have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Palazzo Firenze?

The closest major airport to Palazzo Firenze is Naples Intl. Airport (NAP), which is 4.4 mi away (11 minutes by car).

Are there rooms with balconies at Palazzo Firenze?

No, there aren't any guestrooms at Palazzo Firenze that offer a balcony.

Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 617 reviews
Rating 8 - Good. 193 out of 617 reviews
Rating 6 - Okay. 55 out of 617 reviews
Rating 4 - Poor. 25 out of 617 reviews
Rating 2 - Terrible. 27 out of 617 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and conveniently located from the train station and the airport. The breakfast was very nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean room, close to train station
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,staff brilliant was so caring for my friend who had a fall.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel - super clean and new - brilliant front of house team
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in downtown section of the city. Local area a bustling part of town with a wide cross-section of humanity. Very similar to lower east side of Manhattan. Front desk clerk Giovanni was excellent. Incredible full breakfast
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Heather M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff is friendly. The breakfast was wonderful! The location/area, although convenient to metro/ train was not safe. We felt very uncomfortable walking in this area
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

David Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with plenty of space. Cleaning was great , staff were helpful and attentive.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.
Delicious food
View on Via Firenze
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The staff were very friendly & helped make my staff a hassle free affair. The Breakfast was 1st Class, great fresh food & plentiful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Vincenzo

Liked: Amenities
Very good stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and really nice staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Stephen

Very nice hotel with pleasant staff would recommend you to stay there
Stayed 1 night in Mar 2025
Verified review

8/10 Good

URS BRUNO

Nice, clean room with a comfortable bed. Big bathroom with comfortable showee well equipped with olive oil products.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

William

Disliked: Staff & service
The room was alright but the shower towels in the bathroom smelled funny and one appeared dirty. I asked the front desk for another towel and he said “no. Tomorrow morning.” Overall the staff was not welcoming or nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, and the breakfast excellent
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a superb breakfast. Area where the hotel is located is a bit “rough around the edges”, to say the least.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Stay!

Lovely weekend stay! Very easy to get to from the main train station, clean and comfortable room, really good value for money!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Mats Arent

Liked: Cleanliness, staff & service, property conditions & facilities
As a diabetic and vegetarian, the selection at breakfast was too limited. We assumed the hotel was non-smoking, but the smell of smoke was noticeable in the hallway and sometimes also in the room.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good and pool is nice. The shower wasn't the best but the room was clean and comfortable.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay :)
Stayed 1 night in Jan 2025