ROMEO Napoli

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Naples

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Photo gallery for ROMEO Napoli

Outdoor pool
Front of property - evening/night
Deluxe Suite (Castle view) | Living area | 43-inch LED TV with digital channels, TV, foosball
Terrace/patio
3 restaurants, lunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Via Cristoforo Colombo 45, Naples, NA, 80133
  • Place, Galleria Umberto I
    ‪7 min walk‬
  • Place, Naples National Archaeological Museum
    ‪18 min walk‬
  • Place, Castel dell'Ovo
    ‪2 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

Zen Garden Suite

  • 2422 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Harbor View

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour View Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Suite Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Double Room

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Castle view)

  • 603 sq ft
  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Sofa Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Front)

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Naples

Located in Naples City Centre, ROMEO Napoli is within a 10-minute walk of popular sights such as Galleria Umberto I and Teatro di San Carlo. This 79-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a gym. Centrally located in Naples, the hotel is connected to a shopping center and also a short walk from Royal Palace and Santa Chiara Basilica.

What's nearby

  • Port of Naples - 5 min walk - 0.3 miles
  • Molo Beverello Port - 7 min walk - 0.4 miles
  • Galleria Umberto I - 7 min walk - 0.4 miles
  • Naples National Archaeological Museum - 18 min walk - 1.0 mile
  • Castel dell'Ovo - 2 min drive - 1.0 mile

Getting around

  • Via Colombo - Porto Tram Stop - 2 min walk
  • Napoli Marittima Station - 7 min walk
  • Naples Intl. Airport (NAP) - 39 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬4 min walk
  • ‪Caffè e Sapori - ‬3 min walk
  • ‪Trattoria Castel Nuovo - ‬2 min walk
  • ‪Osteria da Antonio - ‬3 min walk
  • ‪Mercure Napoli Centro Angioino - ‬3 min walk

About this property

ROMEO Napoli

Luxury hotel with 3 restaurants connected to a shopping center in Naples
At ROMEO Napoli, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, self parking is EUR 58 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 95 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include 3 hot tubs, a sauna, and a rooftop terrace.
Guests can expect free wired internet and 43-inch LED TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and free newspapers are also available.
3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 58 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • IL BAR
  • LA TERRAZZA Krug
  • Ristorante Alain Ducasse

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between November 19 and March 1.
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 58 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number IT063049A16JC5VMW6

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Romeo
Romeo Hotel
Romeo Hotel Naples
Romeo Naples
Romeo Hotel
ROMEO Napoli Hotel
ROMEO Napoli Naples
ROMEO Napoli Hotel Naples

Frequently asked questions

Is free cancellation available at ROMEO Napoli?

ROMEO Napoli provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see close to ROMEO Napoli?

This hotel is situated in Naples City Centre, just steps from Molo Beverello Port, and within a 10-minute walk of Port of Naples and Via Toledo. You'll also find Galleria Umberto I and Gulf of Naples less than a mile away.

Will I be able to park at ROMEO Napoli?

Yes, parking is offered for EUR 58 per day.

Is a spa located at ROMEO Napoli?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does ROMEO Napoli feature a casino?

No, ROMEO Napoli doesn't have a casino.

Is there an indoor pool at ROMEO Napoli?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 3 hot tubs. Guests have pool access between 9:00 AM and 7:00 PM.

Is ROMEO Napoli a good place to stay for couples?

This boutique hotel offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring fireplaces.

Does ROMEO Napoli have a hot tub?

Yes, guests can enjoy 3 spa tubs at this hotel.

Does ROMEO Napoli feature a restaurant that includes a breakfast menu?

Yes, ROMEO Napoli has 3 restaurants, and serves free full breakfasts each morning.

Does ROMEO Napoli allow pets to stay for free?

No, pets aren't allowed at ROMEO Napoli.

Are there connecting rooms at ROMEO Napoli?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to ROMEO Napoli?

The closest major airport to ROMEO Napoli is Naples Intl. Airport (NAP), which is 6.3 mi away (39 minutes by car).

Can I book a room with a balcony at ROMEO Napoli?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy sea or garden views.

Does ROMEO Napoli have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at ROMEO Napoli.

ROMEO Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 769 reviews
Rating 8 - Good. 209 out of 769 reviews
Rating 6 - Okay. 62 out of 769 reviews
Rating 4 - Poor. 34 out of 769 reviews
Rating 2 - Terrible. 15 out of 769 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Stayed 1 night in Jun 2025

2/10 Terrible

Nathan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

The worst overall service ever received. AVOID!

* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
Stayed 2 nights in Jun 2025

10/10 Excellent

froylan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the rooms were clean and extremely chic
Stayed 2 nights in Jun 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
Stayed 2 nights in Jun 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very design forward hotel. Staff and breakfast are excellent.
Stayed 1 night in May 2025

8/10 Good

Raffaele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Mian

Stayed 2 nights in Mar 2025

10/10 Excellent

Samvel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property great staff and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Neoh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
Stayed 2 nights in Dec 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.

10/10 Excellent

Argenis

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Very cool place to stay
Stayed 3 nights in Sep 2024

4/10 Poor

Kaycee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money

Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Good but not great

The staff was extremely friendly and helpful. The gourmet breakfast was excellent every single day. The 4-star rating is really due to the aging of the hotel which is starting to show. Our shower head did not work and we had to use a hand wand to shower. Also, the internet was very inconsistent. Considering this is a 5-star hotel charging premium rates, we would expect the hotel to be better maintained. The location was also very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerrilee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel and experience!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

N

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
This was the most beautiful hotel so far that we’ve stayed at in Italy. The beds were so comfy, the hotel was so nice. The 10th floor has spectacular views, they make great cocktails. Breakfast was wonderful too!
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not memorable.
Stayed 1 night in Aug 2024

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the attention to detail at restaurant on 9th floor. Food was exquisite.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great space and people.

Hotel was great, staff were amazingly attentive and service oriented. The hotel has some great spaces to sit and enjoy some food and drinks. The whole team was great and we had a wonderful experience. Highly recommend.
Stayed 1 night in Aug 2024