Beautiful rooftop bar with a perfect view of Mt. Vesuvius and great service
We liked the history of the hotel, its elegance, and charm.
A very well located hotel, very clean, professional treatment of its staff and very comfortable rooms. The food in "La terraza" is not good, it contrasts with the excellence of Neapolitan food.
Great property and location.
Loved it.
The staff is fantastic! The property has charming character, but really needs a complete renovation and a deep clean. Guest rooms and baths were clean, but hallways and common areas need attention! Chandeliers need a thorough cleaning as well. Rooftop bar needs an entire renovation and something needs to be done about the pigeons.
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Friendly and helpful
Great location
Location is prime and the staff are very kind and helpful. The breakfast is sublime and fresh with amazing wait staff. Still has its 1908 charm but captures the needs for the era of 2019.
The location was great - right on the Bay of Naples with a lovely view. I thought the decor was mediocre in the rooms, and the general feeling was of a expensive chain hotel with not much personality.
The location was incredible...right on the water, allowing us to wake up with a beautiful sunrise. Tons of dining options within walking distance, and also close enough to the port to walk to our booked day trip.
Nice location and hotel. Nice staff. Has history and charm.
Beautiful hotel with an aged European style perfect for an Italian vacay. On the water so there are a lot of beautiful views. Street below was very noisy with garbage collectors at 5 am! Ask for a room away from the alley.
Nice hotel. Great location. Lots of near by restaurants and safe area to walk around.
Hotel is ok little old and if it’s for one or two night it’s ok
Good location - that's it. Superior Rooms showing a harbor view on this website in fact look at an interior courtyard. No one to greet you on arrival. Chairs in room were stained. Not enough electrical outlets.
We were greeted warmly, and they held our bags until our rooms were ready, since we arrived early. Hotel is well located and is a block away from a taxi stand. Hotel sits beside the promenade Wich is a wonderful walk. Room was very nice and very clean. We'll definitely return to this hotel.
View can be amazing, personnel is great, but hotel is out dated. Location is good too.
This is not a 5 star hotel. It was probably great 50 years ago. The place was gloomy and smelly. We were extremely uncomfortable and hot Called front desk and a tech came to fix the problem- he turned off the fan and said problem fixed. We told him the room is very hot why it it not cooling. Front desk person came up as we find out that the hotel has a central Heating / Collins system. In the winter, the whole title is heated, guests can not adjust the temperature in their rooms. The hotels said they are fully booked couldn’t move us to another room. The solution we were told, open all windows and spend the evening / night that way. Zero safety. We couldn’t sleep all night and couldn’t wait to check out of there. The whole place looked very eery smelly and old. The whole hotel was like a ghost town. I counted 13 people at breakfast. Note the taxi drivers will try to rip you off anyway they can. We got charged for each luggage we had and and other five EUros for driving back. They have a set tarrif but lie to the tourists and charge double. Do not get in the cab before confirming the price. It’s Twenty seven Eu to the airport. Overall bad experience in a filthy old run down town Napoli no reason to go or be there. Even the food was very mediocre. The whole town looked like a grttho. Horrible experience. Looks nice on the pictures though. Don’t fall for it
Located in Naples City Centre within a short walk of Molo Beverello Port, Eurostars Hotel Excelsior is within 2 miles (3 km) of other popular sights such as Piazza del Plebiscito. This 122-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer bidets. Other amenities include minibars, safes, and phones.
At Eurostars Hotel Excelsior, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 30 per day. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free newspapers, a terrace, and laundry facilities.
Beautiful rooftop bar with a perfect view of Mt. Vesuvius and great service
We liked the history of the hotel, its elegance, and charm.
A very well located hotel, very clean, professional treatment of its staff and very comfortable rooms. The food in "La terraza" is not good, it contrasts with the excellence of Neapolitan food.
Great property and location.
Loved it.
The staff is fantastic! The property has charming character, but really needs a complete renovation and a deep clean. Guest rooms and baths were clean, but hallways and common areas need attention! Chandeliers need a thorough cleaning as well. Rooftop bar needs an entire renovation and something needs to be done about the pigeons.
.
Friendly and helpful
Great location
Location is prime and the staff are very kind and helpful. The breakfast is sublime and fresh with amazing wait staff. Still has its 1908 charm but captures the needs for the era of 2019.
