Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, steps from Gulf of Naples

Choose dates to view prices

Photo gallery for Eurostars Hotel Excelsior

Yoga
Exterior
1 bedroom, premium bedding, down comforters, minibar
Front of property - evening/night
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Place, Molo Beverello Port
    ‪12 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

Classic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room, Connecting Rooms

  • 431 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Naples

Located in Naples City Centre, Eurostars Hotel Excelsior is adjacent to Gulf of Naples and within a 5-minute walk of other popular sights like Castel dell'Ovo. This 122-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Castel dell'Ovo - 3 min walk - 0.2 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles
  • Molo Beverello Port - 12 min walk - 0.7 miles
  • Via Toledo - 15 min walk - 0.8 miles
  • Port of Naples - 3 min drive - 1.4 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Officina - ‬2 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a restaurant, steps from Gulf of Naples
At Eurostars Hotel Excelsior, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 30 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer bidets. Other amenities include minibars, electric kettles, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the train station drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is a free cancellation option available at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Nov 2, 2025 start from $180.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Eurostars Hotel Excelsior?

This hotel is situated in Naples City Centre, just steps from Gulf of Naples and Castel dell'Ovo, and within a short walk of Lungomare Caracciolo. You'll also find Molo Beverello Port and Via Toledo less than a mile away.

Will I be able to park at Eurostars Hotel Excelsior?

Yes, parking is offered for EUR 30 per day.

Does Eurostars Hotel Excelsior include a casino?

No, Eurostars Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Eurostars Hotel Excelsior?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Eurostars Hotel Excelsior?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Does Eurostars Hotel Excelsior have a hot tub?

No, this hotel doesn't have a spa tub.

Does Eurostars Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Eurostars Hotel Excelsior serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Hotel Excelsior allow pets to stay for free?

No, pets aren't allowed at Eurostars Hotel Excelsior.

Are there connecting rooms at Eurostars Hotel Excelsior?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Eurostars Hotel Excelsior?

The closest major airport to Eurostars Hotel Excelsior is Naples Intl. Airport (NAP), which is 11.3 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Eurostars Hotel Excelsior?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Reviews

Eurostars Hotel Excelsior Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

10/10 Excellent

Kevin, London

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025

8/10 Good

MARIO

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Gabrielle

Stayed 1 night in Jun 2025

4/10 Poor

ronald

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ton-Duc David

Stayed 3 nights in Jun 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful historic property with elegant, large rooms. The rooftop buffet is fabulous with great views of the sea and Mount Vesuvius.
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

sridhar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ambience and very friendly staff. The double room suite was ideal for my family of 4
Stayed 3 nights in Jun 2025

10/10 Excellent

Meredith

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Excellent hotel in one of the best locations. The entire staff was very helpful, especially Alessandro, who went out of his way to accommodate our request during the check in.
Stayed 2 nights in Jun 2025

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely dining area with great views. Historic hotel, older rooms but very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Amenities
Great view of Bay of Naples. Elevator is to slow
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Hotel was beautiful and right across from the Mediterran. There was construction along the water, but not the fault of the hotel of course. Rooms were beautiful, but the WiFi was a little spotty in our room. Rooftop bar & restaurant were beautiful with stunning views of the water. Breakfast buffet had the biggest spread of food we saw during our 2+ weeks in Italy.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities
Charming old European hotel with great sea view views and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and beautiful rooftop for drinks. Stunning breakfast room as well. Loved it!
Stayed 1 night in May 2025

4/10 Poor

Christian

Disliked: Cleanliness, staff & service
This hotel was not at all what the photos looked like. It was very dirty. The walls were caked in smoke
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer, Rockwall

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and very friendly, helpful staff. The many rooms with an ocean view has jukiet or full balconies for catching the sunrise or sunset. Terrace on the roof is very romantic.. even if you are traveling without a romantic partner!
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel overlooking the beautiful Bay of Naples. Our room was comfortable and very quiet. The staff were very friendly and helpful. The rooftop bar offers spectacular views of the Bay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a “studio” room, high ceilings, fancy moldings and wall coverings, older plumbing. Ours looked out over the water with nice views including Mt Vesuvius. Seemed to be a string of hotels and restaurants with cafes, all overlooking the water, so the immediate area has a definite touristy vibe. It’s about a 15 minute walk to the start of the more historic districts, similar distance to the Spanish quarter. Hotel lobby and ground floor rooms are huge and elegant, like ballrooms with a lot of seating. We had a comfortable and quiet stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property- love the location and everything about it.rooms are phenomenal!
Stayed 2 nights in Apr 2025

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ioana

Stayed 1 night in Mar 2025

8/10 Good

Leonardo, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The wifi is terrible. If you need to send emails or would like to stream anything then I would consider another hotel. Asked a few times about wifi but staff said that they could not improve it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Vincenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025