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Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, 4-minute walk to Castel dell'Ovo

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Lobby
Premium bedding, down comforters, minibar, in-room safe
Lobby
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

8.4 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

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Superior Double Room, Connecting Rooms

  • 431 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax) | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Front of property

UNA Hotels Napoli

Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
$138 nightly
The price is $164
Dec 23 - Dec 24
Total with taxes and fees
UNA Hotels Napoli

About the neighborhood

Naples

Located in Naples City Centre, Eurostars Hotel Excelsior is within a 5-minute walk of Castel dell'Ovo and within 15 minutes of other popular attractions like Lungomare Caracciolo. This 122-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Via Partenope - 1 min walk - 0.0 miles
  • Castel dell'Ovo - 3 min walk - 0.2 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles
  • Lungomare Caracciolo - 8 min walk - 0.5 miles
  • Molo Beverello Port - 12 min walk - 0.7 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪La Cantina dei Lazzari - ‬2 min walk
  • ‪Officina - ‬2 min walk
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Transatlantico - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a restaurant, 4-minute walk to Castel dell'Ovo
At Eurostars Hotel Excelsior, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 30 per day. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer bidets. Other amenities include minibars, electric kettles, and safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Front of property
Royal Continental Hotel Naples
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Jan 9 - Jan 10, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the train station drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is a free cancellation option available at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Jan 8, 2026 start from $160.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Eurostars Hotel Excelsior?

This hotel is situated in Naples City Centre within a 10-minute walk of Castel dell'Ovo and Lungomare Caracciolo. You'll also find Piazza del Plebiscito and Molo Beverello Port less than a mile away.

Is there parking available at Eurostars Hotel Excelsior?

Yes, parking is offered for EUR 30 per day.

Does Eurostars Hotel Excelsior include a casino?

No, Eurostars Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Eurostars Hotel Excelsior?

No, there is no indoor pool at this hotel.

Is Eurostars Hotel Excelsior good for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring sea views.

Are there hot tubs at Eurostars Hotel Excelsior?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Eurostars Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Eurostars Hotel Excelsior serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Hotel Excelsior allow pets to stay for free?

No, pets aren't allowed at Eurostars Hotel Excelsior.

Are there connecting rooms at Eurostars Hotel Excelsior?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Eurostars Hotel Excelsior?

The closest major airport to Eurostars Hotel Excelsior is Naples Intl. Airport (NAP), which is 11.3 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Eurostars Hotel Excelsior?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy sea or city views.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Behrad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family

Hotel was ok

Definity an older building with visible wear and tear and little sound protection so you hear everything all the time. Breakfast was not included and is ridiculously priced if you do want to pay for it. Wifi did not work well, it would work for 5 mins and then go out. Rooftop terrace was lovely to sit and have a cocktail, and the view was 10/10. Good location on waterfront but far from train station, paid parking. Staff were nice enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. I'd return tomorrow. Rooms with gorgeous views. Make sure to request them they are very popular.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the location of the hotel was also amazing. But what I truly loved was its views. Nothing like it!
Talk about a room with a view! Mt Vesuvius is in the background of my bathroom window. The balcony was even more impressive
So romantic this room at the Eurostar Excelsior hotel in Naples.
Stayed 3 nights in Aug 2025

10/10 Excellent

Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice staff and very clean hotel but rooms need updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for a night before I headed over to the islands. It was conveniently located near the train station and ferry. It was clean and stocked with amenities in the bathroom. It is an older hotel, but it has a wonderful charm, and it has breathtaking views of Mount Vesuvius. The service was great as well. Nothing bad to say.
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

First time in Naples

In general a good stay but the bathrooms need urgent renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jack

Stayed 2 nights in Aug 2025

10/10 Excellent

Sai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous property and Service with a smile is there motto.
Stayed 1 night in Aug 2025

8/10 Good

Stefano

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mayori

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Hatfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful prooerty with a gorgeous roif top restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Giacomo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice
Stayed 3 nights in Aug 2025

2/10 Terrible

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful! Massive construction happening in front of the entire property. Seaside views do not exist even though you pay for an upgrade. Hotel staff was very rude upon check in . Do not stay here!
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The hotel provided a truly exceptional experience, characterized by its beauty, elegance, professionalism, and top-tier customer service, making it one of the best I have ever encountered. The views from my room were breathtaking and captivating, and the bed was very comfortable. The restaurant's food was delicious, and the presentation was excellent. The hotel was conveniently located near the restaurant, the ferry, and a small beach, all within walking distance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique, west palm beach

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with beautiful view of the Naples bay. Great location near the port with many dining options.
Stayed 2 nights in Aug 2025

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