Naperville Americinn

"Room was clean and pleasant. Front desk staff was wonderful, helpful and genuinely courteous and kind (quick, too) when we needed extra towels and bedding. Breakfast was great, one of the things we have come to really enjoy at Embassy Suites, and plenty of seating in the dining area and the lovely lobby. Pool was pretty cloudy though and the pool bathrooms were not very clean."

"Way to much construction..can’t sleep in the morning..they need to tell guests this when booking and at check in "

"Don't expect quiet or sleep. Unfortunately, even though the location is great, and the hotel is quite nice, there is a defect with the rooms' doors , causing the doors to slam and then bounce and bang multiple times before closing, making LOUD noises. Do not expect to sleep. Everytime, any room on any floor closes, you hear this loud jarring banging door slam. I was put on a busy floor, with guests constantly coming and going in multiple rooms, which was maddening! Both the front desk and the maintenance guy said it was a common issue, with complaints from many past guests. Apparently, this issue could be remedied, but the operations management has chosen to ignore it. I was moved the 2nd night to another room on a less busy floor even though there was less door slamming, it was still an issue "