6/10 Okay
Susan
Aug 20, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Cute but not functional
The Elm House Inn is centrally located and close to downtown Napa with convenient parking on either side of the hotel. Although we had a spacious room, it lacked comfortable air temperature as the A/C unit was a wall unit partially blocked by a large dresser and couch with made it ineffective, especially in the bathroom area. The bathroom has one pedestal sink with no counter space to put anything. No room for hair dryer except to set in the sink- same with toothbrush, etc. There was lots of street noise and you can hear the conversations from the lobby which was right under us. There is a “white noise” machine to help with this, but not desirable to listen to constantly. There was daily breakfast that was included- tasty, but no variation from day to day. Baked cookies are available at 6:00pm- although tasty, serving them in the afternoon (3:00 or 4:00) would be more appropriate than right at dinner time. The management did provide some fans for the room to accommodate the heat as there are no ceiling fans- Napa gets pretty warm during the summer days, and the sun sets on that side of the hotel. The furnishings were dated, and the rug needs to be cleaned and repositioned so as not to show the floor tape. Bed comfort was average, multiple pillows of varying softness. Coffeemaker and fridge in room. Large couch, but no end table or coffee table to set anything on.
Due to the above issues, I would recommend elsewhere for your stay.
Susan
Stayed 4 nights in Aug 2025