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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

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Photo gallery for Departure Bay Motel

Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Exterior
Room, 1 Queen Bed with Sofa bed, Kitchenette | Laptop workspace, free WiFi, bed sheets
Reception
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    ‪15 min walk‬
  • Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Vancouver Island University
    ‪7 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪8 min drive‬

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Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV

Room, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

Located within a 5-minute walk of Beach Estates Park, Departure Bay Motel is within a 15-minute stroll of Nanaimo Regional General Hospital. The 22 rooms at this motel include sitting areas, coffee makers, and LED TVs.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk - 0.8 miles
  • Departure Bay Ferry Terminal - 19 min walk - 1.0 mile
  • Departure Bay Beach - 3 min drive - 1.3 miles
  • Vancouver Island University - 7 min drive - 3.2 miles
  • Duke Point Ferry Terminal - 19 min drive - 11.8 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Guests staying at Departure Bay Motel enjoy free WiFi in public areas, laundry facilities, and a picnic area. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has a vending machine.
Guests can expect free WiFi and LCD TVs with cable channels. Sitting areas, coffee makers, and free toiletries are also standard.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

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  • Air conditioning
7.8 out of 10, Good, 1,020 reviews
$76 nightly
The price is $88
May 19 - May 20
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 20.00 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 5031994

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Are free cancellation options available at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Departure Bay Motel?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at Departure Bay Motel on May 19, 2025 start from $95.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Departure Bay Motel?

This motel is located in Nanaimo, just steps from Beach Estates Park. You'll also find Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park within a short drive.

Will I be able to park at Departure Bay Motel?

Yes, uncovered self parking is offered for free at the motel.

Does Departure Bay Motel include a casino at the property?

No, Departure Bay Motel doesn't have a casino.

Will I find an indoor pool at Departure Bay Motel?

No, there is no indoor pool at this motel.

Are there hot tubs at Departure Bay Motel?

No, this motel doesn't have a spa tub.

Does Departure Bay Motel have a restaurant that serves breakfast?

No, Departure Bay Motel doesn't have a restaurant that serves breakfast.

Will Departure Bay Motel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Departure Bay Motel for a fee of CAD 20.00 per pet, per day.

Are there connecting rooms at Departure Bay Motel?

No, there aren't connecting guestrooms at this motel.

How far is the airport from Departure Bay Motel?

The closest major airport to Departure Bay Motel is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 2.5 mi away (6 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 11.1 mi away (18-minute drive).

Are there rooms with balconies that I can book at Departure Bay Motel?

No, at Departure Bay Motel, there aren't any guestrooms that list a balcony.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 357 reviews
Rating 8 - Good. 119 out of 357 reviews
Rating 6 - Okay. 47 out of 357 reviews
Rating 4 - Poor. 23 out of 357 reviews
Rating 2 - Terrible. 32 out of 357 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Liked: Staff & service
The bed and linens were comfortable. Microwave was unplugged. Coffee and coffeemaker provided. Bathroom was clean and had a bathtub, total bonus!!!!! Lighting in the room could be better, dark in some areas. Hangars provided, nice touch Having a tv, great bonus to watch the news and weather, and to relax with other programs The lock was difficult to open but door had a deadbolt. Room was quiet. Yes I would recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

stephen

Liked: Property conditions & facilities
Very pleasant lady at checkin counter
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
A
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff at check was very friendly and polite. Hotel location close to the Ferry terminal was great. Unfortunately, being an older business it was clear the rooms are in need of care, basic updates, and proper cleaning. The smell upon entry was most noticeable and off putting. For 1 night as a budget stop over it will do but nothing more. I would not stay again.
Stayed 1 night in Jan 2025

8/10 Good

Angela, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Built into a hill, one side you walk to your suite, the other side you have stairs to climb. The area is not great. I was told by my step-mom that homeless people hang out in the schoolyard next door So not to leave anything in our car. The suite itself was noisy at night. People in other suites, the parking lot...
Stayed 1 night in Dec 2024

6/10 Okay

navdeep

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, easy to get to after departing the ferry and convenient. The price was right for an over night stay to move onto our next destination
Stayed 1 night in Dec 2024

8/10 Good

Diane

Traveled with partner
It was close to everything we needed to do. Being close to the ferry was nice. The area was quiet and we felt safe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wei Feng

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性价比都不错的地方
Stayed 5 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay every Christmas Eve. Very clean and convenient, as usual!
Stayed 1 night in Dec 2024

2/10 Terrible

Shane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
noisy dirty and inconvenient to get into
Stayed 3 nights in Dec 2024

10/10 Excellent

ABHINAV

Traveled with group
Liked: Amenities, property conditions & facilities
Clean , easy to access
Stayed 1 night in Dec 2024

6/10 Okay

Laura

We were attending a staff Christmas party at the Kin Hut at Departure Bay and this was the closest hotel. Its not fancy, but its clean and not expensive. The area is safe and staff were nice. We'd stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Reasonable pricing. Clean room.
Stayed 1 night in Sep 2024

4/10 Poor

Liza, Edmonton

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed was ok and clean. Room was in need of deep clean on walls and radiator gross. Some nefarious folks lurking about the building. Garbage bin overflowing big time. I will never stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JEROME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm welcoming and friendly 😊
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Stayed 1 night in Nov 2024

8/10 Good

Rainer

Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Staff & service, property conditions & facilities
Staff was very friendly. Good value for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Jonathan

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel with 8 Legged Roommates

I got in late and was able to check in. However I found my room was occupied by spiders. So if you are arachnophobic then this place may not be a good match. Floors were also not that clean so wear slippers around the room.
Stayed 2 nights in Nov 2024