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Departure Bay Motel

2.0 star property

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Reception
Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets
One-Bedroom Queen Suite with Kitchenette | Living area | LCD TV
One-Bedroom Queen Suite with Kitchenette | Terrace/patio
Queen Studio Suite with Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Queen Room

7.6 out of 10
Good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

One-Bedroom Queen Suite with Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

Located within a 5-minute walk of Beach Estates Park, Departure Bay Motel is within a 15-minute stroll of Nanaimo Regional General Hospital. The 22 rooms at this motel include sitting areas, coffee makers, and LED TVs.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.2 miles
  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Newcastle Island Marine Provincial Park - 5 min drive - 0.8 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬4 min drive

About this property

Departure Bay Motel

Guests staying at Departure Bay Motel enjoy free WiFi in public areas, laundry facilities, and a picnic area. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has a vending machine.
Guests can expect free WiFi and LCD TVs with cable channels. Sitting areas, coffee makers, and free toiletries are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 21.00 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 5031994

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Are free cancellation options available at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Departure Bay Motel?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Departure Bay Motel on Apr 7, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Departure Bay Motel?

This motel is located in Nanaimo, just steps from Beach Estates Park. You'll also find Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park within a short drive.

Will I be able to park at Departure Bay Motel?

Yes, uncovered self parking is offered for free at the motel.

Does Departure Bay Motel include a casino at the property?

No, Departure Bay Motel doesn't have a casino.

Will I find an indoor pool at Departure Bay Motel?

No, there is no indoor pool at this motel.

Does Departure Bay Motel have a hot tub?

No, there isn't a spa tub at this motel.

Does Departure Bay Motel have a restaurant that serves breakfast?

No, Departure Bay Motel doesn't have a restaurant that serves breakfast.

Will Departure Bay Motel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Departure Bay Motel for a fee of CAD 21.00 per pet, per day.

Does Departure Bay Motel have connecting rooms available?

No, there aren't connecting guestrooms at this motel.

How far is the airport from Departure Bay Motel?

The closest major airport to Departure Bay Motel is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 2.5 mi away (6 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 11.1 mi away (18-minute drive).

Can I book a room with a balcony at Departure Bay Motel?

No, there aren't any guestrooms at Departure Bay Motel that offer a balcony.

Departure Bay Motel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 233 out of 587 reviews
Rating 8 - Good. 191 out of 587 reviews
Rating 6 - Okay. 79 out of 587 reviews
Rating 4 - Poor. 41 out of 587 reviews
Rating 2 - Terrible. 43 out of 587 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy access, had what needed
Stayed 5 nights in Dec 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this with a change of flights at the Nanaimo airport last minute the staff was more than an accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's aBook this with a change of flights at the Nanaimo airport last minute the staff was more than a accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's a park next-door for my daughter that is six to play at and food wasn't afar drive down the road to find something that we liked Upon check-in through Expedia booking was a little confusing, but the front desk clerk was more than accommodating and super friendly and helpful unfortunately I don't remember his name, but he does live in Ukee part time which is where I am from and made my experience amazing I definitely will stay again the next time I need a place in Nanaimo
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Liked: Amenities, property conditions & facilities
The place is good.
Stayed 1 night in Dec 2025

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Timothy Peter

Liked: Cleanliness, amenities, property conditions & facilities
yes and no...staff was courteous but charged me a 150 damage deposit which l dont trust because of former apartment supervisors who take and steal it from you...room was in good condition, but there were potential formerly damages that couldve been used against me so l really had no peace of mind while staying there....but staff were courteous and friendy enough to return my deposit l had given them...
Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Amazing front desk staff. Very welcoming, friendly and efficient. Rooms are worn due to age but exceptionally clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Raechel

Stayed 1 night in Dec 2025

4/10 Poor

Dion

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Room wasnt very clean and no blanlets for pull out bed and there was no amswer for front desk through the night as there was a aparty going on from 8pm till 4am in the morning and no one was in to deal with it,
Stayed 1 night in Dec 2025

8/10 Good

Frances, Hornby Island

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very quiet which is what we needed for a good night sleep before catching an early ferry. Price was amazing too for a mini suite.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad, Nanaimo

Stayed 2 nights in Dec 2025

2/10 Terrible

Fatemeh

Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025

8/10 Good

Carmina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Clean small room. Friendly and very helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Liked: Amenities, property conditions & facilities
For the price it was fine
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

4/10 Poor

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
There was a pest trap right under the head of the bed. The couch was stained. The fabric shower curtain billowed into the shower and stuck to me while i showered. Also, repeatedly asking for a review doesnt generally result in a good review.
Stayed 2 nights in Nov 2025

10/10 Excellent

PARVINDER

Stayed 1 night in Nov 2025

8/10 Good

Doug

Liked: Cleanliness, amenities
It was a good location, I’ve stayed here before several times, and has always been good value when you need a room for the night.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff friendly.
Stayed 1 night in Nov 2025