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InterContinental Nairobi

5.0 out of 5.0

InterContinental Nairobi

5.0 out of 5.0

Recent guest reviews

They have the best meeting rooms in town,we had our workshop there and I really loved how the staff take care of the visitors. The Security is also on top I have to mention one Martin who was really caring, always asking if we were okay and never stops smiling.Lilian was also very much helpful at the hall. Keep up guys.

Hotel is at nice location with peaceful surrounding and highly secured environment. A very specious hotel with nice rooms and staff from top to bottom are really nice. Watching live match streaming in Makuti bar was really fun.

I was visiting Intercontinental Hotel in Nairobi few times so far and every time I receive incredible customer service and hospitality. The Hotel Staff always makes me feel like a celebrity. The last time I was having lunch at the Makuti Bar by the pool, and the server Albert was extremely nice and helpful. While I was busy talking with my friend, my coffee became cold so Albert was so nice and replaced my cold coffee with a fresh hot one. :) It was very very sweet and thoughtful. Also, I am always amazed with a hotel security staff and how caring and helpful they are. The last time one security guy, I believe his name is Martin, a tall young man, he not only answered every question I had but also took care of my luggage and gave me all his attention and support. He was very friendly and kind to me, and it made my day. I am very happy with my experience at the Continental Hotel and will highly recommend this hotel to everybody else. Best regards, Victoria Carlson , Las Vegas USA

I chose this hotel 4 years ago due to its convenient location, right next to the Nairobi Exhibition Center KICC. Since then, every time I come to Nairobi this Hotel is like home for me and my colleagues from Europe. we always experience great care and attention, from all the people and staff. Everybody is extremely kind and helpful. particularly, we like all the facilities the Hotel can offer, which are very convenient in case of long stay. the restaurant-bar next to the pool is the place we like the most to spend our evenings relaxing in front of the big screen, watching footbal matches while enjoying a cold tusker beer or a nice bottle of south african wine. the barbecue menu is also very rich and tasty! it's a pleasure to also invite our customers for lunch or dinner in such nice location! We've been using also the fitness centre and spa, which is a great help after a long working day full of meetings. 30 minutes cycling, then 15 minutes in the jacuzzi and another 15 minutes in the sauna and in one hour you feel completely recharged and ready for the night! Some special thanks I'd like to spend for the Hotel Management, with particular regards to Oliver and Niphar which went far beyond the standard to make my stay wonderfully excellent! thanks everybody! you did really great and you deserve all my loyalty for the future!

We stayed for one night before going to Safari tour. The room was good size and clean. Food and breakfast is beyond an expected price. I don't remember a meal and breakfast of this price in any where in any other country of our visit. They rip our skin off and hung it to dry. I think local hotel will be our choice next time.

There is nice hotel for business and vacation. Many thanks for all hotel team, especially for server Albert. 5 🌟. I recommend this please. For the next my visit to Nairobi I will be again in Intercontinental Hotel.

I wanted to have a good time with my buddies and never new IC Nairobi was just the right place to be untill I visited Makuti bar on a Tuesday evening. Amazing music, friendly staff and amazing waiters a special shout out to Albert, amazing Managers there James and festus the all time barman, pretty awesome Kenya one cocktail.Thank you IC Nairobi.

For a long time I had always wanted to celebrate my birthday in nairobi but I never new that IC nairobi was a hub of wonderful hospitality. Especially the pool side bar makuti, wonderful service by Albert and Bernard the manager. Thank you IC nairobi keep up the good work.

The location of the hotel is good since it is right at the CBD hence getting a Taxi is not a problem. The food was on point; well cooked, very delicious and the overall hotel cleanliness is excellent. The staff are welcoming and ready to assist whenever called upon. I really enjoyed my stay and would recommend this hotel to anybody anytime.

Great Service and 24 hours service was provided.Food was Amazing , and the staff was very supportive. Spent 4 nights and had very good experience. Staff was nice and you need not wait for any of the desired services as asked by you

City Hall Way Nairobi Nairobi

Hotel highlights

  • Close to University of Nairobi
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Central Business District within a mile (2 km) of University of Nairobi, InterContinental Nairobi is within a few miles (5 km) of other popular sights such as Yaya Centre. This 5-star hotel has 326 rooms and welcomes guests with 2 restaurants, a casino, and an outdoor pool.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.


A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.

Property features

At InterContinental Nairobi, guests enjoy a casino, an outdoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for KES 4000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Club Room, 2 Twin Beds

Twin 2 | Sleeps 2

Deluxe Room

King 1 | Queen 1 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 3

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 1392 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.