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Recent guest reviews

Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms.

The Intercontinental is a wonderful hotel to stay in if and when the price is right. One could plausibly not need to leave the hotel if the Nairobi visit were just about business meetings. Good food, beverages, gym, and room comfort. Highly recommended but the food and beverage costs are high.

It was very well coming staff member are very nice and welcoming

City Hall Way Nairobi Nairobi

Hotel highlights

  • Close to University of Nairobi
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Central Business District within a mile (2 km) of University of Nairobi, InterContinental Nairobi is within a few miles (5 km) of other popular sights such as Yaya Centre. This 5-star hotel has 326 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

InterContinental Nairobi's 326 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

At InterContinental Nairobi, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, and an airport shuttle (available 24 hours) for KES 4000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Club Room, 1 Twin Bed

1 Twin Bed | Sleeps 2

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Deluxe Room

1 Twin Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for InterContinental Nairobi

Everyone (5)
3
Everyone

By on Nov 27, 2019

Review comment responded on Dec 11, 2019

Dear Guest, Thank you for your review. We look forward to welcoming you back in the coming days. Kind regards, Catherine Ndasaba Assistant Guest Experience Manager

3
Friends

Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms.

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Dear Guest, Thank you for making the time to share candid feedback on your recent stay with us. We value your remarks. We are glad to note that you enjoyed teams' outstanding service, delightful breakfast offerings and the you found the location of our hotel ideal to you. Thank you for your kind words. Your observations on the condition of hotel facilities are noted for attention. I appreciate you giving us an opportunity to serve you and look forward to your next visit. Kind regards, Catherine Ndasaba Assistant Guest Experience Manager

4
Everyone

By on Aug 9, 2019

Review comment responded on Aug 23, 2019

Dear Guest, Thank you for your feedback. It will be our pleasure to welcome you back in the coming days. Kind regards, Catherine Ndasaba Assistant Guest Experience Manager

5
Everyone

By on Mar 9, 2019

Review comment responded on Apr 5, 2019

Thank you for staying with us here at the Intercontinental Hotel Nairobi and for taking the time to write to us. We value your feedback as we strive to improve our service delivery.

5

great nairobi cbd hotel

Everyone

The Intercontinental is a wonderful hotel to stay in if and when the price is right. One could plausibly not need to leave the hotel if the Nairobi visit were just about business meetings. Good food, beverages, gym, and room comfort. Highly recommended but the food and beverage costs are high.

By , from Portland, OR on Oct 5, 2017

Review comment responded on Nov 3, 2017

Dear Orbitz, Thank you for this exceptional review highlighting so many details of your stay and experience. I am so pleased to receive great remarks on our F&B offerings, hotel facilities and comfort of your room. At InterContinental Nairobi, we always strive to meet and exceed our guests’ expectations – it is great to know that we seem to head in the right direction. Your observations on the const of food and beverages have been shared with concerned colleagues for review. Thank you for giving us an opportunity to serve you and hope to see you back in Nairobi soon again! Kind regards, Catherine Ndasaba Assistant Guest Experience Manager

5

nice hotel close to down town nairobi and air port

Everyone

It was very well coming staff member are very nice and welcoming

By , from n on Feb 25, 2016

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