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Recent guest reviews

The staff are pleasant. However, my villa room was outdated.

This is the perfect place to get away from it all and relax

Lovely country setting, great place to relax, get a facial or massage. Dining was very good, courteous staff. Outdoor Jacuzzi was tricky to find.

The inn is unique and beautiful. It has a historic feel with contemporary amenities.

Beautiful and relaxing place. Staff was so friendly.

It was an overall below average stay. The hotel hallways were under construction and the rooms heating/air conditioning unit was extremely loud every time it kicked on. The room was not the most clean either. There was dust on the end tables and mold in the grout of the sink and wall. I was disappointed with YOU ORBITZ because I was unaware that there more fees I was going to be charged for the room after I had paid your company prior to arriving to the hotel. I am unsure if I will ever use your services again. I would have liked to been aware that the hotel was under renevation prior to staying ther.

Staff is excellent. Food super! Loved outdoor patio and late night sitting at fire pit with drinks

Very quiet and nice spa resort with good food. Two pools, tennis courts set in a quiet setting outside of the busy area of town.

Checked in early, room not ready but understandable. Our party of 4 brought some wine and appetizers so w. e proceeded to the outdoor patio and relaxed a few hours enjoying the beautiful grounds. The men then went to play golf next door while we ladies went to the spa for our massages. Excellent treatment and facilities. At 3:00 it was time for delicious complimentary tea and scones on the patio (we were fortunate we had the perfect weather day. And then at 5:00, we enjoyed the complimentary wine tasting with cheese. After relaxing a bit, we went down the road to Mohegan Sun where we enjoyed dinner and some gambling. The next morning we had the most delicious breakfast in the restaurant at the Inn. Every employee goes out of their way to accommodate. The overnight trip was perfection!

We enjoyed our weekend stay. Third time we’ve been here.

The Spa at Norwich is a place to unwind, relax and be tranquil. The atmosphere is serene and calming. All services are specified to the client at choice and activities are just the right amount.

Had an issue with price of one of the services provided. Each employee I spoke with had a different answer

Have spent time here many times and will keep returning. It is THE place for relaxation and comfort!

The Norwich Inn is such a find! I live nearby and we stayed here when my mother and grandmother were visiting. It is a lowkey Inn that is not trying to rip you off at every turn. The grounds are beautiful. The staff is very friendly and helpful. The spa is also very nice. I really enjoyed the juice bar/cafe that we ate lunch at after our spa treatments. If you stay at the Inn and you don't want to spend extra money on expensive spa treatments, you can use the spa jacuzzi, sauna, and pool at no extra charge.

I wanted a special time and rest on my staycation until the waterbug decided to move in with us... Nasty.....a discount wasn't enough off of our breakfast...

I wanted to love this hotel spa. It is not a spa -like experience compared to others I have been to. More like spa to the masses. Rooms are tiny and dark. Place was crowded , not so relaxing. Holiday inn rooms are bigger. No great views. It is stressful to pre book everything. You have to commit to planning every hour of your activities ahead of time or you risk being closed out. Also, each exercise class runs about 22 dollars, which is high . It says 18 in the brochure but in tiny print it says plus tax and gratuities. Take 4 classes and it is about $100 bucks. If you don't go and want to take nap? Tough . You pay. I found this stressful and not condusive to relaxing. Oh, they do include a walk for free. Bad news is that it is at 7 AM. They offer morning coffee for free from 7-10 in lobby. Bad news is they ran out at 8. We had to find folks to refill. The gym is adequate except for guys who lift free weights, as stops at 50 lbs. Pool is only indoors and is small but adequate. Pluses : tea time at 3,although staff could keep better eye on replentishing empties and cleaning the few tables. Wine tasting and cheese. It is literally a taste, to wet your mouth. Staff generally sweet. Chocolates on bed. Very near Mohegan Sun. And not far from Foxwoods, so lots of dinner opportunities. Morning meditation and yoga. Thursday guitar player in lounge was great. Didn't hear the other entertainer on Fri,sat.

I traveled to the Inn for a girls weekend. The check-inn was very easy and the gentleman we worked with, Brandon, was very friendly and accommodating. Our room was not at all what we expected. It was clean but in high need of a makeover. The lock fell out of the door and the tv did not work. Accommodations would have been far superior at a Courtyard or Holiday Inn. Our spa experience was lacking too. My massage and facial were not great. It felt more like a factory of women in white robes than a relaxing, calming experience. Will not go back! The Red Door Spa at Marriott Mystic blew this place away!

We didn't want to stay at the hotel at Mohegan Sun and wanted something quainter. We couldn't have picked a better place! The accomodations and the staff were perfect - we couldn't have asked for more!

This was such a nice and relaxing stay. The hotel is beautiful as is the spa. It was crowded and finding a seat in the relaxation room or hot tub was difficult but if it was not right after Christmas there would be plenty of room. Thy offered many complimentary services and pay as you go fitness classes. Highly recommended!

W Thames St Norwich CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

The Spa at Norwich Inn places you within 2 miles (3 km) of popular sights like Mohegan Sun Casino and Mohegan Sun Arena. This 3.5-star hotel has 91 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy the pool views at Kensingtons, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 9:30 AM.


Rooms

All of The Spa at Norwich Inn's 91 air-conditioned rooms provide free local calls, free bottled water, and safes. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.


Property features

At The Spa at Norwich Inn, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can put free valet parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include a fitness center, a spa tub, and a sauna.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Villa

2 Double Beds | 1 Double Sofa Bed | Sleeps 4

Villa, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Spa at Norwich Inn

Everyone (8) Couples (10) Business (1) Family (6) Other (1) Friends (3)
3
Family

The staff are pleasant. However, my villa room was outdated.

By on Sep 8, 2020

Review comment responded on Sep 11, 2020

Dear Anonymous - Thank you for the review. We are happy to hear our staff was on point, and will be sure to pass your comment regarding our villa decor on to our Hotel Management Team.

5
Family

This is the perfect place to get away from it all and relax

By on Sep 8, 2019

4
Partner Couples

Lovely country setting, great place to relax, get a facial or massage. Dining was very good, courteous staff. Outdoor Jacuzzi was tricky to find.

By on Aug 16, 2019

5
Everyone

The inn is unique and beautiful. It has a historic feel with contemporary amenities.

By on Jul 7, 2019

5
Family

Beautiful and relaxing place. Staff was so friendly.

By on Mar 29, 2019

5
Everyone

By on Dec 16, 2018

3
Everyone

It was an overall below average stay. The hotel hallways were under construction and the rooms heating/air conditioning unit was extremely loud every time it kicked on. The room was not the most clean either. There was dust on the end tables and mold in the grout of the sink and wall. I was disappointed with YOU ORBITZ because I was unaware that there more fees I was going to be charged for the room after I had paid your company prior to arriving to the hotel. I am unsure if I will ever use your services again. I would have liked to been aware that the hotel was under renevation prior to staying ther.

By , from Ct on Sep 15, 2018

5
Everyone

Staff is excellent. Food super! Loved outdoor patio and late night sitting at fire pit with drinks

By on Jul 30, 2018

4

beautiful historic resort

Everyone

Very quiet and nice spa resort with good food. Two pools, tennis courts set in a quiet setting outside of the busy area of town.

By on Jun 23, 2018

5
Everyone

Checked in early, room not ready but understandable. Our party of 4 brought some wine and appetizers so w. e proceeded to the outdoor patio and relaxed a few hours enjoying the beautiful grounds. The men then went to play golf next door while we ladies went to the spa for our massages. Excellent treatment and facilities. At 3:00 it was time for delicious complimentary tea and scones on the patio (we were fortunate we had the perfect weather day. And then at 5:00, we enjoyed the complimentary wine tasting with cheese. After relaxing a bit, we went down the road to Mohegan Sun where we enjoyed dinner and some gambling. The next morning we had the most delicious breakfast in the restaurant at the Inn. Every employee goes out of their way to accommodate. The overnight trip was perfection!

By on Jun 9, 2018

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