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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 261 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Mystic

Best Western Mystic Hotel places you within a 15-minute stroll of popular sights such as Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This 120-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Olde Mistick Village - 8 min walk - 0.5 miles
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 0.7 miles
  • Hartford Healthcare Mystic Health Center - 13 min walk - 0.7 miles
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 2.2 miles
  • Mystic Seaport - 3 min drive - 1.8 miles

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Jealous Monk - ‬12 min walk

About this property

Best Western Mystic Hotel

Renovated in 2023, Best Western Mystic Hotel offers a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find WiFi and 50-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Free daily continental breakfast
Spark by Hilton Mystic Groton
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  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,496 reviews
$73 nightly
The price is $84
Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs only
  • 2 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Frequently asked questions

What's there to do close to Best Western Mystic Hotel?

This hotel is located in Mystic, a short 15-minute walk from Mystic Aquarium and Institute for Exploration and also 13 minutes on foot from Olde Mistick Village. You'll also find Mystic Seaport and Mystic Seaport - The Museum of America and the Sea within a short drive.

How much does it cost to stay at Best Western Mystic Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Mystic Hotel on Apr 1, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Mystic Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Best Western Mystic Hotel feature a casino at the property?

No, Best Western Mystic Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Mystic Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from May until September.

Is Best Western Mystic Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Best Western Mystic Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Mystic Hotel feature a restaurant that includes a breakfast menu?

Best Western Mystic Hotel offers free continental breakfast each morning though there is no restaurant.

Will Best Western Mystic Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Mystic Hotel for a fee of USD 40 per pet, per night.

Are there connecting rooms at Best Western Mystic Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Mystic Hotel?

The closest major airport to Best Western Mystic Hotel is New London, CT (GON-Groton - New London), which is 7.2 mi away (14 minutes by car). Another top airport is Westerly, RI (WST-Westerly State), which is located 10.3 mi away (15-minute drive).

Are there rooms with balconies at Best Western Mystic Hotel?

No, there aren't any guestrooms with balconies at Best Western Mystic Hotel.

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 498 reviews
Rating 8 - Good. 141 out of 498 reviews
Rating 6 - Okay. 63 out of 498 reviews
Rating 4 - Poor. 15 out of 498 reviews
Rating 2 - Terrible. 12 out of 498 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Beautiful

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Igor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service!!!
Stayed 1 night in Dec 2025

6/10 Okay

Charito

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was very friendly
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t get room warm. We switched rooms and everything was fine
Stayed 1 night in Dec 2025

4/10 Poor

Venie, Oxford

Traveled with partner
Disliked: Amenities
Thermostat was difficult to regulate. Very warm in the room. Bath tub was very slippery, should have had a non slip mat We went to breakfast came back before 10:30 and we were locked out. (Mind you check out was 11am.) Went to the front desk and she didn't see surprise at all. The gap around the door was very large not really sure how secure the door t was.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean establishment, courteous staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Tina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for bringing a dog; plenty of walking availability. One of the cleanest rooms Ive ever stayed in
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, Dover Foxcroft

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and quiet. Nice bed and towels. Breakfast looked good but we did not eat there.
Stayed 2 nights in Nov 2025

6/10 Okay

Scott

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
When we arrived around 3 nobody was at the desk… stink around for like 5 mins… started walking around and found an employee who was heading to the desk… he apologized and checked in the people in front of us then us… Room was nice and clean… toilet wouldn’t stop running. Then wouldn’t flush at all… this was around 8:30 pm. Call to the front desk said they’d come look at it. Came 15 minutes later and said chain broke off stopper… asked if we wanted another room or if we just wanted to stay there until morning without a working toilet. Of course chose other room. Had to pack all our stuff and move across the hall. No real apology or anything from attendant. No apology or acknowledgement or anything during checkout.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff was very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Stayed 4 nights in Nov 2025

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
All good. Appreciated the EV charger.
Stayed 2 nights in Nov 2025

8/10 Good

NANCY

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Easy check-in Breakfast available
Stayed 1 night in Nov 2025

10/10 Excellent

BARB, RINGTOWN

Stayed 2 nights in Nov 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, easy check in and check out! 20 mins from the casino
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

joseph

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

phyllis

Traveled with family
Disliked: Amenities, property conditions & facilities
I had requested a joining room with my family , they even called that day to tell us we had them , we we arrived we did not received them & said nothing was in their notes- whole second floor stunk of weed- one elevator was not ideal for us since we were almost the last room in the second floor - will not be returning
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

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