2/10 Terrible
Joanna
Traveled with partner
Aug 15, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As a guest, we expected a certain level of comfort and functionality, but unfortunately, the experience fell short in several areas.
First, the room was lacking basic furnishings. There was no desk, chair, or couch—nowhere for two 70-year-old adults to sit and relax except for the bed. It is unreasonable and uncomfortable to have to use the bed for everything, including watching TV and simply unwinding at the end of the day. When I inquired at the front desk about getting chairs for the room, I was told that none were available. This lack of seating made our stay far from restful. Not only that there was no closet to hang our clothes and with the lack of furniture, no place to even lay our clothes. This was totally unacceptable.
Second, there was no hot water in the bathroom sink and the shower doors would not stay closed, which was both inconvenient and frustrating. We had to resort to stuffing washcloths into the track just to keep the doors shut while showering—something no guest should have to do.
Finally, the breakfast service was inconsistent. On one day, the orange juice machine was working; the next, it was out of order—only to be working again the following day. This inconsistency, likely due to a lack of proper supplies rather than a true technical issue, suggests a need for better preparation and stocking of basic amenities.
Overall, our stay in this room was very disappointing. For a brand like Sleep Inn we expected a much better standard of comfort and attention
Joanna
Stayed 3 nights in Aug 2025
