Its an ok property, but not by any measure a five star
Excellent hotel. A few small items that could’ve been better. A solid 4 star
We checked in and were told that we needed to upgrade our single room to a double room for two people due to safety reasons. Not a problem. For an extra 80€ amounting to a total of 400€ per night we agreed. They gave us a sizable room, although it was very beat up, dirty, dated and not welcoming. We informed the staff and they accommodated in a super friendly manner to give us a different room. This room was a lot smaller and seemed to be exactly of the single room type which we had originally needed to upgrade from due to security reasons. It didn’t result in a comfort/ style ratio which was reasonable for the price per night. Regardless of the experience and our decision ultimately not to stay and find a different hotel, the staff were very nice and helpful. The hotel just really needs a refresh to continue to justify the price point.
It was a short stay with my 2 kids .. the overall experience was excellent but the only thing i asked for a jounior suite for me and the kids the beds were not enough for us they had to sleep togather in one bed. So for the next time i prefer to book a bigger suit
Located in Munich City Centre, Hotel Bayerischer Hof is within a 10-minute walk of popular sights such as Marienplatz and Hofbrauhaus. This 337-room, 5-star hotel has private in-room pools along with 5 restaurants and a full-service spa.
Relish the Modern European cuisine at Blue Spa, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11 AM.
All 337 soundproofed accommodations feature sitting areas. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include private pools, iPod docks, and minibars.
Guests of Hotel Bayerischer Hof enjoy a full-service spa, a nightclub, and an indoor pool. Valet parking is EUR 39 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 170 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a fitness center, a sauna, and a rooftop terrace.
Its an ok property, but not by any measure a five star
Excellent hotel. A few small items that could’ve been better. A solid 4 star
We checked in and were told that we needed to upgrade our single room to a double room for two people due to safety reasons. Not a problem. For an extra 80€ amounting to a total of 400€ per night we agreed. They gave us a sizable room, although it was very beat up, dirty, dated and not welcoming. We informed the staff and they accommodated in a super friendly manner to give us a different room. This room was a lot smaller and seemed to be exactly of the single room type which we had originally needed to upgrade from due to security reasons. It didn’t result in a comfort/ style ratio which was reasonable for the price per night. Regardless of the experience and our decision ultimately not to stay and find a different hotel, the staff were very nice and helpful. The hotel just really needs a refresh to continue to justify the price point.
Dear Guest, First of all, we would like to thank you for having considered the Hotel Bayerischer Hof for your trip to Munich, and also for having taken the time to inform us about the experiences of your recent stay at our property. Your honest opinion is our chance to improve our high quality standards. We are very sorry to learn that you had to face such circumstances. As we would like to understand your remark better and to avoid such situation from happening again, we kindly ask you to send us your name or reservation number. Please be assured that we do constantly examine the condition of our interior, and that we spend large amounts every year in the renovation and modernization of our guest rooms as well as public areas. We have recently invested 12 mio euro in the renovation of several rooms, which were designed by the famous Belgian art dealer Axel Vervoordt and we will spend further amounts in the near future. Dear Guest, on behalf of the whole team of the Hotel Bayerischer Hof, we would like to express our deepest apologies for the occurred vexations during your stay with us! It is understood as our most important aim to provide excellent service for our guests as an implicitness. It would be a pleasure for us to welcome you again to win back your trust. With kindest regards Ann-Katrin Doescher Guest Relation
It was a short stay with my 2 kids .. the overall experience was excellent but the only thing i asked for a jounior suite for me and the kids the beds were not enough for us they had to sleep togather in one bed. So for the next time i prefer to book a bigger suit
Sehr geehrter Gast, Ihre Bewertung mit 2 von 5 Sternen betrübt uns sehr. Es ist unser Bestreben, unseren Gästen den Aufenthalt in unserem Hause so angenehm wie möglich zu gestalten und dass wir Sie hiervon nicht überzeugen konnten, bedauern wir sehr. Gerne würden wir hierzu weitere Informationen erhalten und möchten Sie daher höflich bitten, uns an die E-Mail Adresse feedback@bayerischerhof.de nähere Details zu den Hintergründen zukommen zu lassen. Wir hoffen, dass wir Ihnen bei einer anderen, baldigen Gelegenheit beweisen dürfen, dass wir ein besserer Gastgeber sind, als Sie es erfahren mussten. Mit herzlichen Grüßen Friederike Heyll Guest Relation