The Orchid4.5 out of 5.0
Recent guest reviews
Great repeat experience with the Orchid.. but what really stands out for this Hotel are the Staff! Kudos to them.. whether it be Mr Kuldeep in the Coffee Shop or Mr Gopal (?) in the Spa.. the service is exemplary. The attention to detail is fabulous and no request is too big or small. The food too is excellent and great value for money. The infrastructure is a little dated.. and the Spa a little tiny.. but with all my extensive travel experience, I have to say that this one is a 'keeper'! :) Thank you..
2 nights stay at hotel. old hotel but clean and neat. many secret rooms for meetings :) good recycling all solid waste and wastewater which is the advantages of this hotel. we check in as a group, quite confusing at the beginning but ok afterward. friendly housekeeping. wifi a liitle slow. just next to airport.
We went their for a meeting and requested for a small bag with no valuable to be kept at help desk in a very requesting way. I was shocked to see the arrogant attitude of help desk as a big will not move a mountain.
Loved my stay in orchid this time! The rooms are quite neat and i got an early check in immediately after i requested. I am extremely fond of midnight buffet in orchid. The rooftop pool and dinner was serene! This place will always be special for me.
Stayed on Orchid for two nights on business visit. Good to see the hotel continues to maintain hospitality industry professional standards. Check-in took just 2 minutes. Was given a room on 2nd floor. Room size is big by Mumbai standards. Being a vegetarian, the hotel has excellent choices, Vindhya being my favorite one. Extremely satisfied with hospitality, maintenance & house keeping. Feel at home when find everyone greeting with folded hands & Namaste.
About the only good thing about this hotel is its location, almost next door to the domestic terminal. But this advantage is lost if your flight is from the new international terminal, because it is about half an hour from the hotel. Other than that, there is little to recommend. The food is just about ok, the main restaurant is cramped, the hotel approach is narrow and the decor is dated, though the rooms are spacious by Mumbai standards. However, the staff are quite unprofessional - I was asked to make payment in advance even though mine was a corporate booking. It felt especially bad as the person next to me at check-in was given the option of paying later. Overall, you can get much better options at the price point if you are willing to stay a little away from the domestic terminal.
I do not write reviews but the stay at the orchid forced me to put so. after reaching to the hotel we were welcomed by the lady named Swapnali. the hotel is very busy as there are people waiting for their turn to come for the checkin. We were directed towards the Manager desk where Mr Ajit assisted us for the checkin. as we were discussing our plans Mr Ajit got to know about our anniversary as quickly asked Is today ur marriage anniversary we replied Yes. he said he would make this special and immediately upgraded us to their Club rooms which he said which had airport view. Later in the evening to our surprise we received a cake,Fruits and a Greeting card by the gentleman itself. We were really amazed by this and we thanked him. He suggested us to spend the evening at the roof top restaurant. The restaurant is awesome and during rains the view is a cherry on the cake. The property is a bit old and needs renovations however we got a nice room which had the facility of microwave in it. In room service needs a bit uplift as it takes time to deliver food. Rest assured the place is Awesome. We were unable to meet the people mentioned above while checking out but surely Would like to thank them again for a such a wonderful experinece.
Stayed for a Night at the Orchid Hotel, Vile Parle, Mumbai. A truly Good Experience. The Roof Top Restaurant, was very comfortable, and the Kababs, were well grilled to perfection and succulent. The stay, comes with Breakfast, which again, was a good spread, both Veg and Non-Veg. It is a complete, Disabled Friendly Hotel, and even the Room 101, is specifically designed for Us. Incidentally, I move, with the help of a Wheelchair and a Walker. Finally, the staff, are helpful and Courteous. Truly, a memorable experience for me and my Wife.
V nice place to stay , my room was wid a v nice view nd d food was great.Special thanks to d front desk team led by Mr Gaurav Vig,they really took gud care of me.I will b lukng forward to stay again here whenever i m in Mumbai.Thnx guys👍
What matters more than anything is how polite and courteous the staff and management are. During my recent stay with them I must say they scored seven stars. The choice of restaurants is good and the open air restaurant is a different experience. Had very interesting conversations with the GM which added to the joy of staying at the property. Must stay. Value for money.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Mumbai Suburban, The Orchid is within a few miles (5 km) of sights such as Shoppers Stop and Prithvi Theatre. This 372-room, 4.5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Located centrally in Mumbai, it's also near ISKCON Temple and University of Mumbai.
Enjoy a drink at the bar, or get your fill of barbecue for dinner, at Mostly Grills, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
All 372 air-conditioned accommodations feature sitting areas. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
At The Orchid, guests enjoy a full-service spa, karaoke, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for INR 900 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a steam room.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 1690 reviews