Hilton Mumbai International Airport5.0 out of 5.0
Recent guest reviews
The staff was incredibly great! Starting from the reception, to the dining staff, housekeeping, laundry, everything. Really appreciate the hospitality and they really made it feel like home and treated me like family. I stayed there for 12 days and I couldn't be happier!
I travelled to Mumbai in month of April and stayed at Hilton for 5 days trip. - First of all, front desk staff (reception) service is very bad, it seems like i came to 2-3 star hotel. So confussed, not even listen the customer. I visited to ITC Windsor, Hyatt but that are much much better interms of services and handling the customer. Room was not clean properly and good as per Hilton standard. Its like not make for new customer, not clean, dental kit, bodywash etc. I asked to change the room but nobody responded for sometime at reception then i asked again 2-3 times and they said they will let you know but for today(1st day) you have to stay in same room. Later no one take request and change my room too. And the wrost thing was Reception desk staff member (i forgot the name, but everyone is not good in terms of service and related to their job), added some additional charges in final bill, i verified and asked him to change it, he is unable to make the changes right. Finally after 5 times changes and wasting the paper with 4 times wrong bill i got my bill. Really disappointed with Hilton Staff and service. Secondly i felt Hilton and their staff don't care about Indian Guest. Room Service staff is bit good instead of reception staff. Cab Service person is good. - Food quality is Ok Ok. Not so good as expected. I will not recommended ever for Hilton. The wrost experience of 5 star Hotel. ITC and Hyatt is much much better than Hilton.
Fabulous Hotel to organise training and workshops.The hotel management team comprising of Prakash,Rupesh, Santosh,Sahid,Frahan, Mufaiz & Bishan were well trained, excellent & superb. Amazing ambience, tasty foods, personalized service and high quality professionalism.
Amazing food and arrangement by the hotel. Special thanks to the team members: Prakash, Rupesh, Frahan and Santosh and of course the Team Leader. They were very cordial and prompt in their service. Thank you Hilton Team for the Great Experience
Had visited Brasserie with a few international friends...the ambience was very good and the place offered a lot of varsity to relish. I truly believe that the place was apt to have a great time.... Special thanks to Shubhankar Chawla for ensuring that everything was in order and we were well taken care of. His courtesy made our visit more memorable... thank you!
Been to Hilton had an amazing lunch ..the food and service by shubhankar Chawla was superb and very courteous .. everything was up to mark.. the staff of Hilton is very cordial and treats very well.The Indian food is good there and a must have .
Having stayed at Hilton around the world, I do love the special privileges offered to the HHonours members. Specially when staff go out of the way to make you happy. Have had an amazing experience at Hilton, Mumbai Airport one. Love the hospitality and the food there. Special shout out to Shubhankar Chawla for making it extra special. Thanks & appreciate the lovely gesture and the service. Thanks! looking forward to visit again.
We were very much impressed as the food was really good, great hospitality.And we were also happy with Shubhankar Chawla as he was really cordial n served us very nicely n was soft spoken.Thanks a lot and we would really like to visit again.Had a great day.
It was excellent experience at Hotel. Mr.Amay & Ms. Dhwani has helped me in contracting and operational aspect. They are good at understanding the customer and his requirement very well. Mr Rupesh and Santosh has helped me at Banquet with supporting requirement. Mr. Rupesh has coordinated with account to get the right billing and submitted to me .All are good and Helpful. Mr. Amay & Mr. Amjad from sales team came and enquired about if any support is required. Mr. Brijesh Singh ,F & B manager spoke to me understand my requirement.
Thank you very much for making me felt like coming home! You even made my birthday to a very very special day :-) Concratulations to Krunal and Kashmeri! I‘m very happy for you and wish you a wonderful time together! See you soon!
- Free WiFi and wired Internet in public areas
- Free valet parking
- Onsite dining
Located in Western Suburbs, Hilton Mumbai International Airport is within 2 miles (3 km) of popular attractions such as MIDC Industrial Estate and Santacruz Electronic Export Processing Zone. This 171-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the airport in central Mumbai and also close to Bandra Kurla Complex.
Relish the Chinese cuisine at Imperial China, one of 3 onsite restaurants, which serves dinner, or enjoy the pool views at The Brasserie. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and 40-inch an LCD TV with satellite channels and a DVD player. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a minibar, and free newspapers.
Guests of Hilton Mumbai International Airport enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free valet parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
80.0% of guests recommend this hotelTotal of 1957 reviews