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Recent guest reviews

excellent service

Even after all these years, this hotel is amazing, clean and worth it.

Breakfast is amazing Service is amazing One of the best places to stay in Mumbai

Nice enjoyed my stay. Pool area is very beautiful. Lobby can use a face lift and better setting with some nice furniture to hang around

This is an excellent hotel all around. From the minute one walks in the door to leaving for the airport after a stay a flawless experience.

I have been at J W Marriott , Mumbai few times in last 5 years. Last year for the first time I had bad experience with no Hot water in the room for 36 hrs. I thought it was one time experience. This year multiple events happened that made me think that it was not up to J W Marriott standards of service and experience that I had at other similar hotels around the world! Room service did not put water and shower supply and Toilet was used by some body and was not flushed.( not acceptable) Poor service in Lotus Cafe when ordered Dinner after 36 hr Travel. Poor reception for gold member until it was identified!

Pretty nice and upscale facility. Nice place to walk in and feel good when compared to the hot and busy area surrounding the neighborhood...

JW is one of my favourite hotels specially the one in Juhu. The staff is exceptional and the service is top class

If you can afford it, please stay at the JWMarriott. My home in Mumbai is currently being built, so I have to rely on hotels that are clean, heavily ventilated (in this crazy weather!), with acceptable amenities. JWMarriott has delivered on every part. Just wish there were more [affordable] packages with breakfast.

The best and most professional service ever. Would definitely love to visit again!

Very nice hotel. Free wifi. No free breakfast. Hotel pool amazing. Checkin easy process. Gym open late. Way too expensive. Other amazing hotels nearby for less than half the price. Cabs booked from hotel charge triple

Everything about this hotel was excellent. The room was great, spacious, modern and clean. The staff were professional and always wanting to do more to make our stay more memorable. When my Eggs Benedict took 10 mins longer than expected and I asked why everybody up to the Dining managed was aware within minutes and he insisted on us having lunch on him. The only gripes were the location and the distance from downtown and the fact that there is an extra charge for internet

Altho there for business, from a personal perspective I felt so comfortable and pampered! Looked forward to returning to my room each day. Staff/service incredible! Nice choice of restaurants.

I visited family members and did some shoping and site seeing. The hotel rooms were really really small and the service needs a lot of improvements. I have much better hotel stay in the past than this one.

Juhu Tara Road Mumbai Maharashtra

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Juhu, JW Marriott Mumbai Juhu is within a 5-minute walk of Juhu Beach and within 15 minutes of other popular attractions like Prithvi Theatre. This 358-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 4 restaurants.


Dining

Relish the local and international cuisine at Lotus Cafe, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

42-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.


Property features

Guests of JW Marriott Mumbai Juhu have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Room, 2 Twin Beds, Ocean View

2 Twin Beds | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for JW Marriott Mumbai Juhu

Everyone (10) Business (3) Couples (3) Family (5)
4
Everyone

By on Jan 19, 2024

Review comment responded on Feb 9, 2024

Dear Ranjan,Thank you for taking out the time to give us your valuable feedback. It is feedback from guests like you that really helps us provide excellent service to all our guests. Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

4
Everyone

By on Mar 17, 2023

Review comment responded on Apr 7, 2023

Dear Dhruv, We would like to take this opportunity and thank you for choosing to stay with us during your visit. We are pleased to come across your high rating and kind words for the hospitality overall. It is only feedback from valued guests such as you that drives us to meet our goal of exceeding guest expectations. Thanking you once again and hope to see you soon! Warm regards, Team JW Marriott Mumbai Juhu

5
Partner Couples

excellent service

By on Mar 24, 2022

Review comment responded on Apr 7, 2022

Hi Geeta, We would like to take this opportunity and thank you for choosing to stay with us during your recent visit. We are delighted to come across your high rating and positive comment for the hospitality overall. It is only feedback from valued guests such as you that drives the us to meet our goal of exceeding guest expectations. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Nikita Ramchandani General Manager

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 21, 2020

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your high rating for the experience overall. It is only feedback from valued guests such as you that drives the team to meet their goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to lay your head - it is a crafted, immersive experience curated by associates who love what they do. That's why each moment of your stay is personally choreographed to inspire your journey with us and beyond. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Sharad Puri, General Manager

5
Everyone

By on Feb 1, 2020

Review comment responded on Feb 3, 2020

Dear Guest, We would like to take this opportunity and thank you for choosing to stay with us during your recent visit. We are pleased to come across your high rating for the experience overall. It is only feedback from valued guests such as you that drives the team to meet our goal of exceeding guest expectations. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Team JW Marriott Mumbai Juhu

5
Everyone

By on Aug 20, 2019

Review comment responded on Aug 26, 2019

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for taking the time to share your rating with us. I am pleased to come across your high rating and thank you for the same. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Thanking you once again and I sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager

4
Everyone

By on Jul 7, 2019

Review comment responded on Jul 15, 2019

Dear Guest, I trust you are doing well. I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your high rating for the experience overall. I have personally shared this with the team internally and they couldn't be happier to have served you. It is only feedback from valued guests such as you that drives the team and me to deliver better. Thanking you once again and we sincerely hope to see you again very soon. Warm regards, Sharad Puri General Manager

5
Everyone

Even after all these years, this hotel is amazing, clean and worth it.

By on Jul 6, 2019

Review comment responded on Jul 6, 2019

Dear Guest, I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your kind words and high rating for the experience overall. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Once again, thank you for patronizing the JW Marriott brand and choosing to stay with us when you visit Mumbai. We sincerely hope to see you again very soon. Warm regards, Sharad Puri General Manager

5
Business Business Family

Breakfast is amazing Service is amazing One of the best places to stay in Mumbai

By on Mar 30, 2019

Review comment responded on Apr 2, 2019

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your rating and have shared it with team internally who couldn't be happier to have served you. It is only feedback from valued guests such as you that drives the team and me to deliver better. We sincerely look forward to your next visit. Warm regards, Sharad Puri General Managerc

4
Everyone

Nice enjoyed my stay. Pool area is very beautiful. Lobby can use a face lift and better setting with some nice furniture to hang around

By on Dec 29, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us. I am pleased to come across your positive comments for the hospitality overall. It is only feedback from guests such as you that drives the team and me to meet our goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to lay your head - it is a crafted, immersive experience created by staff that love what they do. That's why each moment of your stay will be personally choreographed to inspire your journey with us and beyond. Thanking you once again and I sincerely look forward to welcoming you soon. Warm regards, Sharad Puri General Manager

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