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JW Marriott Mumbai Juhu

5.0 out of 5.0

Recent guest reviews

I have been at J W Marriott , Mumbai few times in last 5 years. Last year for the first time I had bad experience with no Hot water in the room for 36 hrs. I thought it was one time experience. This year multiple events happened that made me think that it was not up to J W Marriott standards of service and experience that I had at other similar hotels around the world! Room service did not put water and shower supply and Toilet was used by some body and was not flushed.( not acceptable) Poor service in Lotus Cafe when ordered Dinner after 36 hr Travel. Poor reception for gold member until it was identified!

Pretty nice and upscale facility. Nice place to walk in and feel good when compared to the hot and busy area surrounding the neighborhood...

JW is one of my favourite hotels specially the one in Juhu. The staff is exceptional and the service is top class

If you can afford it, please stay at the JWMarriott. My home in Mumbai is currently being built, so I have to rely on hotels that are clean, heavily ventilated (in this crazy weather!), with acceptable amenities. JWMarriott has delivered on every part. Just wish there were more [affordable] packages with breakfast.

The best and most professional service ever. Would definitely love to visit again!

Very nice hotel. Free wifi. No free breakfast. Hotel pool amazing. Checkin easy process. Gym open late. Way too expensive. Other amazing hotels nearby for less than half the price. Cabs booked from hotel charge triple

Everything about this hotel was excellent. The room was great, spacious, modern and clean. The staff were professional and always wanting to do more to make our stay more memorable. When my Eggs Benedict took 10 mins longer than expected and I asked why everybody up to the Dining managed was aware within minutes and he insisted on us having lunch on him. The only gripes were the location and the distance from downtown and the fact that there is an extra charge for internet

Altho there for business, from a personal perspective I felt so comfortable and pampered! Looked forward to returning to my room each day. Staff/service incredible! Nice choice of restaurants.

I visited family members and did some shoping and site seeing. The hotel rooms were really really small and the service needs a lot of improvements. I have much better hotel stay in the past than this one.

Overall our stay was great. The service and attention was excellent. The staff is very friendly and attentive at all times from the time you leave the hotel until the time you come back! Location is good too. Many restaurants, shopping areas near hotel. Hotel has one of the best clubs and many retaurants to choose from.

Juhu Tara Road Mumbai Maharashtra

Hotel highlights

  • Free valet and self parking
  • Onsite dining
  • Spa
  • 3 outdoor pools

Located in Mumbai Suburban within a short walk of Prithvi Theatre, JW Marriott Mumbai Juhu is within a mile (2 km) of ISKCON Temple. This 355-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants. On the beach, the resort is also close to Shoppers Stop and Andheri Sports Complex.


Dining

This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

JW Marriott Mumbai Juhu's 355 recently renovated rooms provide MP3 docks, refrigerators, and minibars. Guests can expect WiFi, wired Internet, and 37-inch plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are also standard.


Property features

Guests of JW Marriott Mumbai Juhu have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, 4 spa tubs, and a sauna.

Room options

Executive Room, Business Lounge Access, Ocean View

King 1 | Twin 2 | Sleeps 2

Executive Room, Business Lounge Access

King 1 | Twin 2 | Sleeps 3

Deluxe Room, Ocean View

King 1 | Twin 2 | Sleeps 2

Juhu Beach Suite

King 1 | Sleeps 3

Guest reviews for JW Marriott Mumbai Juhu

Everyone (1) Business (3) Couples (2) Family (4)
4

good location on the beach.

Everyone

I have been at J W Marriott , Mumbai few times in last 5 years. Last year for the first time I had bad experience with no Hot water in the room for 36 hrs. I thought it was one time experience. This year multiple events happened that made me think that it was not up to J W Marriott standards of service and experience that I had at other similar hotels around the world! Room service did not put water and shower supply and Toilet was used by some body and was not flushed.( not acceptable) Poor service in Lotus Cafe when ordered Dinner after 36 hr Travel. Poor reception for gold member until it was identified!

By , from Chicago on Feb 18, 2016

Review comment responded on Oct 6, 2016

Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum.Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is our constant endeavor to provide our guests with the best services and facilities. Thus, we are disappointed to know that your experience with us has not been at par with your expectations. . The issues raised by you have been shared with the teams and measures have been taken in the best interest of our valued patrons. We regret the inconvenience caused to you during your stay. I am sure you will find a marked change on your next visit and will enjoy your stay with us. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Best Regards Pavithran Nambiar

4

weekend in mumbai

BusinessTravelers

Pretty nice and upscale facility. Nice place to walk in and feel good when compared to the hot and busy area surrounding the neighborhood...

By on Sep 12, 2015

5

excellent

BusinessTravelers

JW is one of my favourite hotels specially the one in Juhu. The staff is exceptional and the service is top class

By on Jul 15, 2015

5

luxurious and perfect for mumbai

Families

If you can afford it, please stay at the JWMarriott. My home in Mumbai is currently being built, so I have to rely on hotels that are clean, heavily ventilated (in this crazy weather!), with acceptable amenities. JWMarriott has delivered on every part. Just wish there were more [affordable] packages with breakfast.

By on Apr 6, 2015

5

awesome

Families

The best and most professional service ever. Would definitely love to visit again!

By on Jan 17, 2015

4

nye in jw

Couples

Very nice hotel. Free wifi. No free breakfast. Hotel pool amazing. Checkin easy process. Gym open late. Way too expensive. Other amazing hotels nearby for less than half the price. Cabs booked from hotel charge triple

By on Jan 5, 2015

5

jw marriott mumbai

Couples

Everything about this hotel was excellent. The room was great, spacious, modern and clean. The staff were professional and always wanting to do more to make our stay more memorable. When my Eggs Benedict took 10 mins longer than expected and I asked why everybody up to the Dining managed was aware within minutes and he insisted on us having lunch on him. The only gripes were the location and the distance from downtown and the fact that there is an extra charge for internet

By on Jan 27, 2014

5

luxurious experience

BusinessTravelers

Altho there for business, from a personal perspective I felt so comfortable and pampered! Looked forward to returning to my room each day. Staff/service incredible! Nice choice of restaurants.

By on Jan 21, 2013

2

the truth and objectivity

Families

I visited family members and did some shoping and site seeing. The hotel rooms were really really small and the service needs a lot of improvements. I have much better hotel stay in the past than this one.

By on Jan 6, 2011

4

good experience!

Families

Overall our stay was great. The service and attention was excellent. The staff is very friendly and attentive at all times from the time you leave the hotel until the time you come back! Location is good too. Many restaurants, shopping areas near hotel. Hotel has one of the best clubs and many retaurants to choose from.

By on Mar 29, 2010