excellent service
Even after all these years, this hotel is amazing, clean and worth it.
Breakfast is amazing Service is amazing One of the best places to stay in Mumbai
Nice enjoyed my stay. Pool area is very beautiful. Lobby can use a face lift and better setting with some nice furniture to hang around
This is an excellent hotel all around. From the minute one walks in the door to leaving for the airport after a stay a flawless experience.
I have been at J W Marriott , Mumbai few times in last 5 years. Last year for the first time I had bad experience with no Hot water in the room for 36 hrs. I thought it was one time experience. This year multiple events happened that made me think that it was not up to J W Marriott standards of service and experience that I had at other similar hotels around the world! Room service did not put water and shower supply and Toilet was used by some body and was not flushed.( not acceptable) Poor service in Lotus Cafe when ordered Dinner after 36 hr Travel. Poor reception for gold member until it was identified!
Pretty nice and upscale facility. Nice place to walk in and feel good when compared to the hot and busy area surrounding the neighborhood...
JW is one of my favourite hotels specially the one in Juhu. The staff is exceptional and the service is top class
If you can afford it, please stay at the JWMarriott. My home in Mumbai is currently being built, so I have to rely on hotels that are clean, heavily ventilated (in this crazy weather!), with acceptable amenities. JWMarriott has delivered on every part. Just wish there were more [affordable] packages with breakfast.
The best and most professional service ever. Would definitely love to visit again!
Very nice hotel. Free wifi. No free breakfast. Hotel pool amazing. Checkin easy process. Gym open late. Way too expensive. Other amazing hotels nearby for less than half the price. Cabs booked from hotel charge triple
Everything about this hotel was excellent. The room was great, spacious, modern and clean. The staff were professional and always wanting to do more to make our stay more memorable. When my Eggs Benedict took 10 mins longer than expected and I asked why everybody up to the Dining managed was aware within minutes and he insisted on us having lunch on him. The only gripes were the location and the distance from downtown and the fact that there is an extra charge for internet
Altho there for business, from a personal perspective I felt so comfortable and pampered! Looked forward to returning to my room each day. Staff/service incredible! Nice choice of restaurants.
I visited family members and did some shoping and site seeing. The hotel rooms were really really small and the service needs a lot of improvements. I have much better hotel stay in the past than this one.
Overall our stay was great. The service and attention was excellent. The staff is very friendly and attentive at all times from the time you leave the hotel until the time you come back! Location is good too. Many restaurants, shopping areas near hotel. Hotel has one of the best clubs and many retaurants to choose from.
Located in Juhu, JW Marriott Mumbai Juhu is a leisurely stroll from popular sights such as Prithvi Theatre and Juhu Beach. This 355-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 4 restaurants.
Relish the local and international cuisine at Lotus Cafe, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.
42-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers.
Guests of JW Marriott Mumbai Juhu have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
excellent service
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your high rating for the experience overall. It is only feedback from valued guests such as you that drives the team to meet their goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to lay your head - it is a crafted, immersive experience curated by associates who love what they do. That's why each moment of your stay is personally choreographed to inspire your journey with us and beyond. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Sharad Puri, General Manager
Dear Guest, We would like to take this opportunity and thank you for choosing to stay with us during your recent visit. We are pleased to come across your high rating for the experience overall. It is only feedback from valued guests such as you that drives the team to meet our goal of exceeding guest expectations. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Team JW Marriott Mumbai Juhu
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for taking the time to share your rating with us. I am pleased to come across your high rating and thank you for the same. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Thanking you once again and I sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager
Dear Guest, I trust you are doing well. I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your high rating for the experience overall. I have personally shared this with the team internally and they couldn't be happier to have served you. It is only feedback from valued guests such as you that drives the team and me to deliver better. Thanking you once again and we sincerely hope to see you again very soon. Warm regards, Sharad Puri General Manager
Even after all these years, this hotel is amazing, clean and worth it.
Dear Guest, I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your kind words and high rating for the experience overall. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Once again, thank you for patronizing the JW Marriott brand and choosing to stay with us when you visit Mumbai. We sincerely hope to see you again very soon. Warm regards, Sharad Puri General Manager
Breakfast is amazing Service is amazing One of the best places to stay in Mumbai
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your rating and have shared it with team internally who couldn't be happier to have served you. It is only feedback from valued guests such as you that drives the team and me to deliver better. We sincerely look forward to your next visit. Warm regards, Sharad Puri General Managerc
Nice enjoyed my stay. Pool area is very beautiful. Lobby can use a face lift and better setting with some nice furniture to hang around
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us. I am pleased to come across your positive comments for the hospitality overall. It is only feedback from guests such as you that drives the team and me to meet our goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to lay your head - it is a crafted, immersive experience created by staff that love what they do. That's why each moment of your stay will be personally choreographed to inspire your journey with us and beyond. Thanking you once again and I sincerely look forward to welcoming you soon. Warm regards, Sharad Puri General Manager
This is an excellent hotel all around. From the minute one walks in the door to leaving for the airport after a stay a flawless experience.
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! Thank you for making the time and sharing your valuable feedback with us. I am pleased to come across your positive feedback for the hospitality overall. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to just lay your head - it is a crafted, immersive experience created by staff that love what they do. That's why each moment of your stay will be personally choreographed to inspire your journey with us and beyond. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager
I have been at J W Marriott , Mumbai few times in last 5 years. Last year for the first time I had bad experience with no Hot water in the room for 36 hrs. I thought it was one time experience. This year multiple events happened that made me think that it was not up to J W Marriott standards of service and experience that I had at other similar hotels around the world! Room service did not put water and shower supply and Toilet was used by some body and was not flushed.( not acceptable) Poor service in Lotus Cafe when ordered Dinner after 36 hr Travel. Poor reception for gold member until it was identified!
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum.Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is our constant endeavor to provide our guests with the best services and facilities. Thus, we are disappointed to know that your experience with us has not been at par with your expectations. . The issues raised by you have been shared with the teams and measures have been taken in the best interest of our valued patrons. We regret the inconvenience caused to you during your stay. I am sure you will find a marked change on your next visit and will enjoy your stay with us. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Best Regards Pavithran Nambiar
Hi Geeta, We would like to take this opportunity and thank you for choosing to stay with us during your recent visit. We are delighted to come across your high rating and positive comment for the hospitality overall. It is only feedback from valued guests such as you that drives the us to meet our goal of exceeding guest expectations. Thanking you once again and we sincerely look forward to your next visit. Warm regards, Nikita Ramchandani General Manager