Grand Residency Hotel & Serviced Apartments3.5 out of 5.0
Recent guest reviews
First the personnel who really make your stay memorable. You are welcomed to the hotel by a smiling and cheerful Sikh gentleman - the best greeting a person could ask for in that drippy rainy monsoon season. The desk staff Fahad and cohorts were very helpful and knowledgeable. Ayaan (Captain) and Sahil(?) who ran the restaurant were attentive and very personable. The staff Naresh, Mulund (forgive me for not remembering all your names) kept us well fed and happy. They were all managed by a kindly gentleman Mr. Tariq Chaudhari who made it a point to place the guests first. Cleanliness: It must have been a feat to keep the place so spotlessly clean! The rooms were large, comfortable, plenty of storage, the linen was changed every day, and the toilets/showers were always clean. It was the middle of the monsoon season and typically Mumbai is rather mucky - folks track dirt into the hotel. Still they kept it constantly under the mop. There was a bedside control for the lighting in the room, which was a welcome feature. Breakfast: This daily breakfast, included in the cost of the room, was better than we have had in any 5-star hotel in the US. It consisted of a range of north and south Indian fares, an omlette station, a light fare, fruit, ..... and it varied every day. We were there for 18 days and the breakfast sure set us in the right mood to tackle the beauracratic jobs that we had every day. The coffee also was superb. The TV did not work some of the days because of the overcast skies. That was a laundry for guests up on the 8th floor - which made a long stay possible and less expensive. An unusual touch was the jar of QUALITY cookies or the plate of fruit provided in your room each evening. It showed that they cared. On an evening when there were torrential rains and the town was flooded, Mr. Tariq approached my wife for night clothes for their female staff which we provided. We felt that they were like family. I would use this property every time I visit Mumbai in the future. Tariq and crew: Well done
A very good location. Nice clean rooms. Good breakfast with friendly staff. A special thanks to the front office manager Fahad who was very cooperative and made our stay comfortable. I stayed with my wife and we ordered room service quite a few times and food was very good
This is the second time we stayed at g.residency and found everything was well maintained nothing looked shabby and old which is remarkable....right from reservations to check out we had a lovely experience.the General manager Mr tariq is worth mentionable for his courteous approach to clients. Breakfast is fantastic being such a small occupancy hotel and so reasonably priced i think their breakfast is great with all that one can think of and much more. every and any guest looking to stay in bandra this is the place...
The location and the locality of the hotel is just amazing. A well trained and cooperative staff with best maintained property is just the value for money. They provide a good continental breakfast which is just the need to kickstart your day with a healthy diet.
We stayed in this hotel in early June in an one bedroom suite. This is a good option in Bandra given its price point. This is no way an upscale hotel but is reasonably clean and well appointed place. The rooms are adequately (although a bit dated) furnished. The room service was prompt. Wifi network was reasonably fast. Morning breakfast was standard affair. The check-in and out process was hassle free. One complain though - the rooms are far from sound proof. We could hear loud voices from the next room crystal clear.
Good place at heart of Bandra. Nice clean rooms. Breakfast is decent and staffs are helpful. Lot of restaurants and pubs in walking distance. Rooms are little old but they are fine. Can be recommended.
I have stayed at this hotel about 3 times. The staff are friendly and quite warm towards their guests. I did find the staff on lack of knowledge in terms of : where to exchange money, and tours of Bombay. ( Basic Information I felt they did not know). Even when it came to wifi ( I asked them how to use it). They werent so knowledgeable. Breakfast- a good Indian Breakfast with some western breakfast is served and it was good). Rooms- Found the rooms old and could be done with some renovation. ( and there were alot of mosquitos). What I like about this hotel is that the staff go out of their way for you. Good staff!
Stayed here a number of times on extended visits to Mumbai. Tariq and his team are very attentive, the food for both breakfast and dinner is exceptional. Have stayed in hotel rooms, 1 bed and 2 bed apartments, each is well appointed and maintained and very clean. Any issues are resolved immediately by the front office team and Tariq can be found often in reception. I can recommend the afternoon tea on a Sunday evening, all hotel guests are invited for complimentary food and drinks and is a good place to meet your fellow travellers, there are often long staying guests and it is nice to make acquaintance in this relaxed setting. Good hotel, well run and a reasonable cost - recommend it.
I stayed here for 4nights and requested for a late check-out since my international flight back was mid-night. They even charged me 50% for the late check-out and said I need to leave the room by 8pm. When I questioned that they are already charging me 50% for late check-out so why cant I stay till 10pm (another 2hrs) they said its their hotel policy and the duty manager was bit rude. The service apartment looked good, breakfast was limited. I would never return to this hotel when they dont care their guests even though I travel everymonth for business. I would rather stay in Trident or Oberoi.
POSITIVE : •location is good.Taxi & auto rickshaw are easily available. You can go nearby places by auto rickshaw,Minimum charge is 18 rupee. •Hotel stuffs are polite and helpful. NEGATIVE : •room rent is higher in respect of their facilities. •They should improve their breakfast menu. TIPS: •This hotel is not that much well known to taxi or auto rickshaw drivers. Use TAVAA restaurant as a land mark. Then drivers can locate it easily.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 88 reviews