Sofitel Moorea Ia Ora Beach Resort5.0 out of 5.0
Recent guest reviews
I stayed 3 nights in a Garden View Bungalow No.430. The room is spacious and well decorated, but a little dated. The maintenance is done, but eyes on details need to be improved (curtains & sliding doors condition). The plus was the free refilling minibar and the ice machine close to the rooms. The beach in front of the hotel has clear calm water.
My wife and I are not typical of the visitors to the Sofitel Ia Ora. This is the third year in a row that we have stayed, and we go there uniquely to snorkel the reef in the magnificent lagoon that fronts the hotel. The setting, across from Tahiti Island, is spectacular. The staff are welcoming and, although no doubt under stress during the busy holiday season, get their work done with grace and efficiency. The less expensive deluxe garden bungalows that we stay in are comfortable and well maintained. However, within the Ia Ora lurks a dark secret - the internet is a complete disaster, and is entirely non-functional during busy periods (and for the most part during less busy periods too). During the three days this week that I stayed neither my wife nor I were able to complete a single email, and managed to pull up no more than three pages on our browser (with all taking at least 30 minutes to load!). It was a complete nightmare since my wife needed to complete a couple of simple online tasks for her job while away, and she was unable to do it. Things got so bad that the hotel staff phoned around and referred us to the a coffee shop in Maharepa with a good internet connection. That saved my wife from a meltdown, but it seems beyond reason that we would have to leave our top-notch 5-star resort to get a functional internet signal! In the end we cut our stay short and moved to the Hilton Moorea, which has internet reception on a par to what we would find in the US but which we don't like at all as much as the Ia Ora on every other measure. We desperately want to to go back but will be unable to do so until they upgrade the internet to an acceptable standard. Every time I went to the reception guests were complaining about the internet connection, all of whom were told that this is a problem with French Polynesian internet. With fiber optic cables now in Moorea, and the Hilton providing excellent internet service, this is no longer a credible excuse. It is time for the Ia Ora to invest in upgrading their internet system and bringing it into the modern age. I hope it happens soon because my wife and I want to return to this special place
With a 5 star resort like this you would expect much better. We arrived in the evening and discovered the a la carte restaurant was fully booked but encouraged to go to the buffet restaurant. The food was very poor. Over cooked dishes, some that had been stewing for hours, even the cold dishes were not appetising. And the worst aspect - very expensive. Avoid this option - it would have got zero stars if possible.
Bad experience in our honeymoon. A woman called ULLA who is an employee in this hotel, sell us one of the most expensive tour to visit the island (35000XPF), but it wasn’t a private luxury tour as she promised because she called her colleage “Papa Albert “ an old man and not very good driver, who made us waste our time in his old and seedy pickup. Furthermore we missed some of the main spots in the island. No receip was given to us. We made a complaint and we are still waiting an answer from the hotel management. We feel ripped off and very disappointed.
Welcome, service and amenities are excellent. Was treated like royalty. Lagoon and beach stunningly beautiful- tranquil aqua water. Loved my bungalow on the lagoon. Endless mini bar (free), air conditioning and the most comfortable kingsize bed. Turn down service. Restaurant Pure and Vue Bar menus with a focus on delicious seafood. Loved Moorea, loved the Sofitel but loved the Tahitians even more-welcoming, happy and genuine. This holiday was a dream come true. Thankyou to all at the Sofitel who made my holiday the trip of a lifetime.
After doing extensive research and visiting the other hotels, I can assure you the Sofitel Moorea is the beat resort on the island! First of all the lagoon is perfect. It has amazing snorkeling and crystal clear blue waters. The views are breathtaking and you can get lost watching the sunsets. The staff is very friendly and you are always greeted with an “ia orana!” The rooms can use some upgrades. We stays in an overwater bungalow which, in my opinion, is the only way to go! Our furniture was a little beat up to be honest but who cares, you are always on your deck. The breakfast was one of my favorite hotel breakfasts. I will never forget how perfect those Croissants were!
Its a very beautiful serene resort. We were surprised with a bottle of champagne in our water bungalow... i wish that people at front desk were equally charming and nice. I went to two other resort and front desk were extremely welcoming and went out of their way to be polite and nice. Food is decent and many vegetarian options...
My husband and I stayed here in a Luxury Horizon Overwater Bungalow. I'll start out by saying the setting is amazing and the staff really make the hotel what it is. A special mention to Jean-Marc who would always greet us at breakfast by name, would remember our choice of drinks and always wore a smile. A message to the hotel manager Mr Didier Lamoot, Jean-Marc is a gem in your team of wonderful people. Now to the experience itself...you recieve free snorkelling gear to keep for the durstion of your stay which is excellent. Big beach and pools towels are always on hand if needed. The concierge at the activities desk is more than happy to sort you out with tours or taxis and arranged all of this for us which was perfect, I recommend having a chat with them if you have some free time and want to explore more of the island. Some less than amazing things about our stay, the service at lunch and dinner was exceptionally slow on each occasion we went there. When you arrive they greet you merrily and are wonderful hosts, but getting a second drink, or the cheque proved challenging. This seems like a minor inconvenience and doesn't detract from a wonderful experience, I guess I expect a high standard when I am paying a very large sum of money per night. Our package included a free mini-bar restocked daily. To our surprise, thi was a bitter disappointment as it did not include any snacks like normal mini bars (you had to purchase the snacks separately), it consisted of water, 1 x coke, 1x lemonade, sparkling and still water and 2 x cans of beer. No wine or spirits. A different standard to the minibars at the Sofitels in Australia that's for sure. The rooms are beautiful even if a little tired and weather beaten. A great experience though and very happy we did it despite the minor complaints.
Amazing bucket list vacation to celebration our 20th Wedding Anniversary! Sofitel Moorea la Ora Beach Resort is an oasis away from everything yet close to areas to explore. When you are at the resort you are relaxed and enjoying all that the hotel offers. Activities and Beach Rentals on property. Shuttles offered into village towns for Pearl Shopping and other cute shops near the pearl shops. Sofitel Staff make you feel welcome and as if you were a family member. Great place to stay and all bungalows have great views but the over water bungalows are amazing!
Great stay in one of the finest places on Earth; friendly and professional staff, amazing lagoon do the rest. We've been there for some days in our honeymoon and all was perfect. Absolutely recommended.
- Walking distance to Temae Beach
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Maharepa within a short walk of Temae Beach, Sofitel Moorea Ia Ora Beach Resort is within 2 miles (3 km) of other popular sights such as Moorea Green Pearl Golf Course. This 113-room, 5-star resort has a private beach, a full-service spa, and 2 restaurants. It's on the boardwalk and also within a 20-minute drive of Moorea Tropical Garden.
Free buffet breakfast is included with your stay. Enjoy the ocean views at PURE, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Sofitel Moorea Ia Ora Beach Resort's 113 air-conditioned rooms provide furnished patios, minibars, and ceiling fans. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are other standard amenities. Private bathrooms are not ensuite.
Guests of Sofitel Moorea Ia Ora Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a spa tub, free WiFi in public areas, and a computer station.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 3033 reviews