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Novotel Montreal Centre

3.5 out of 5.0

Recent guest reviews

Beside the room is little small compared to what it said when I booked it online, everything else is great. Good location: Shopping, eating, clubbing, massages, Dimsum, tea, pho, etc. they all around Good view: there are good city view, give you the feeling like the city never stop Good room: I like the design of the bathroom, it is fun and cool Parking: there is parking, but it is small way to get in. Parking fee make sense. To my reservation, the price was high compared to the small. The price I booked was expected to have at least double its side

The hotel was nice. Stylish lobby and nice outdoor seating. Staff was excellent. Rooms were standard in size and setup but very clean. Only thing was when first entering the room I noticed our carpet was wavy like it wasn't put in correctly. I was there for a bachelor party and the hotel was packed so I didn't bring it up. However I'm sure the staff would have helped, they were great all weekend.

Good hotel given the money we paid. Clean small room

Bathroom needs an refresh. That is the oldest flushing toilet I've seen in a hotel in awhile...

The location and breakfast are very good. However, the room did not seem to keep heat well in the later night. The clock and one of the head lamps is not working properly.

I love this place and try and stay here every time I come to Montreal. The carpeting in the halls was buckling and the carpeting in the rooms looked a bit old. The room was clean, but I noticed the staff didn't clean the bathroom floor during my stay. Again, overall, great hotel, great staff - quiet place...overall excellent and I highly recommend.

We arrived August 2nd to stay for 3 nights. Our room smelled like smoke horribly and when we went to open the window it litterally almost fell off. They sent someone to fix the window twice but it was still broken by the time we left. Our toilet also leaked out the side everytime we flushed. They sent someone to fix that, and somehow black looking tar was all over the floor. I had to call to request house keeping. On our final day there, housekeeping came at around noon when we were still in the room. We said we would leave soon. We did and returned at 4pm, to find our room had still not be cleaned. I called the front desk to ask for the room to be cleaned, and more towels, shampoo, soap etc. Staff on the phone were rude. During checkin and checkout staff were also rude. Room was tattered and dated, carpet had stains and was raised as if it hadn't been laid properly. The bedding also never covered the entire mattress so bar mattress at the top was always exposed. No mattress cover. Would not recommend.

I stayed at this hotel for 3 nights in June 2014, and was completely satisfied, as always with Accor Hotels. The Novotel is in a great location, on a quiet side street just off Ste Catherine. The room was clean, comfortable, and well-designed. My only complaint was that the drain in the bathtub was clogged, but when asked the staff fixed that.

THE BEST PLACE TO STAY IN MONTREAL. THE BEST STAFF I HAVE EVER DELT WITH AT HOTEL

beyond amazing staff!!! they have convinced me to be a loyal member!!!

This was our first trip to Montreal, and I largely picked this hotel as a balance of location, amenities, and price. After 5 days there, I can't say I regret any aspect of that decision. The location was perfect--right off the 747 bus from the airport and 2 blocks from a Metro stop, close to the Tourism office and many attractions. The staff was very friendly, and provided great recommendations on local restaurants and attractions. We had a minor issue with the bathroom facilities (which could have happened anywhere), and once reported the issue was resolved quickly and effectively and resulted in absolutely no adverse impact to our stay. The room itself was very clean and well apportioned. On my next trip to Montreal I would absolutely book this hotel again.

- The location is perfect, everything is in walking distance: river, old montreal, shopping, mont real, dining, etc. - The hotel has a nice modern design, which set it apart from the ordinary hotels - the parking garage downstairs is convenient, but $22 and you might find cheaper lots nearby

this was such a great place to stay at. it was so centrally located to everything around. the staff was friendly and the hotel was nice.

Hotel was in a great location and the staff was very good and helpful. They were in the middle of renovations so that was a little inconvenient

I had a five night reservation and asked if I could add another night if needed. I didn't need the extra night but they charged me for it anyway. They were uncooperative and even rude when trying to reconcile this matter.

The location is great (in the middle of everything). The hotel was being refurbished so timing was not ideal. Overall it was good value for what we paid.

Hotel is on renovation. The price should be also on renovation.

I was not very impressed by the Novotel in Montreal. The staff was friendly and helpful and being a block away from the Bell Centre was perfect. The bed was comfortable as well. However, the pullout couch was the most uncomfortable pullout I have ever been on and my buddy who slept on it said it was the worst bed he has ever slept on. The shower didn't have a lot of pressure and the shower head was not effective at all. Overall a mediocre hotel and mediocre experience.

a very good business hotel, great value for the money in an excellent location. Good restaurant and bar, great staff

Hotel is centrally located and within walking distance to everything . Room was modern ,clean and a good size . Hotel staff was courteous, pleasant, and most helpful . Secure self parking was easy with plenty of space available at lower levels for a town car / SUV . Hotel restaurant was reasonable and surprisingly good ,and recognized by AAA and other travel guides .

1180 rue de la Montagne Montreal QC

Hotel highlights

  • Walking distance to Bell Centre and Christ Church Cathedral
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Golden Square Mile, Novotel Montreal Centre is within a 5-minute walk of Bell Centre and within 15 minutes of other popular attractions like Christ Church Cathedral. This 227-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a fitness center. It's in central Montreal and also close to Notre Dame Basilica and Saint Joseph's Oratory.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Novotel Montreal Centre's 227 air-conditioned rooms provide sofa beds, minibars, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of Novotel Montreal Centre enjoy a fitness center, free WiFi in public areas, and 8 meeting rooms. Self parking is offered for CAD 30 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Novotel Montreal Centre

Everyone (4) Business (10) Couples (23) Family (6) Friends (6) Other (2)
5

if you don't mind the room is litle smaller

Everyone

Beside the room is little small compared to what it said when I booked it online, everything else is great. Good location: Shopping, eating, clubbing, massages, Dimsum, tea, pho, etc. they all around Good view: there are good city view, give you the feeling like the city never stop Good room: I like the design of the bathroom, it is fun and cool Parking: there is parking, but it is small way to get in. Parking fee make sense. To my reservation, the price was high compared to the small. The price I booked was expected to have at least double its side

By , from Boston on Aug 24, 2016

Review comment responded on Aug 31, 2016

Dear Jims , Thank you for awarding us a 5 star review. It is very rewarding and keeps us motivated to continue delivering an outstanding service Looking forward to seeing you again, Tom

4

nice hotel with standard rooms in great location

Everyone

The hotel was nice. Stylish lobby and nice outdoor seating. Staff was excellent. Rooms were standard in size and setup but very clean. Only thing was when first entering the room I noticed our carpet was wavy like it wasn't put in correctly. I was there for a bachelor party and the hotel was packed so I didn't bring it up. However I'm sure the staff would have helped, they were great all weekend.

By on Aug 1, 2016

Review comment responded on Jan 1, 1970

Dear Guest, Thank you for your 4 star review. The waves you saw will soon be fixed once the room is renovated. We hope that you will come back to enjoy the new product. See you soon, Tom

4

nice reasonable and centrally located

Everyone

Good hotel given the money we paid. Clean small room

By on Apr 22, 2016

Review comment responded on Apr 26, 2016

Dear Guest, Thank you for your review, See you soon, Tom

3

please upgrade bath

Everyone

Bathroom needs an refresh. That is the oldest flushing toilet I've seen in a hotel in awhile...

By on Apr 5, 2016

Review comment responded on Apr 8, 2016

Dear Guest Thank you for choosing our hotel and taking the time to share your experience. Regarding the bedroom/bathroom,I am happy to let you know that we are in the process of renovating them progressively. We finished a few floors, the rest of the hotel will be done as soon as we can. Should you come back soon,, may I suggest to reserve a brand new renovated room, so you can provide a feedback on the new product. Best regards Tom

3

one night stay

BusinessTravelers

The location and breakfast are very good. However, the room did not seem to keep heat well in the later night. The clock and one of the head lamps is not working properly.

By on Feb 28, 2015

4

great hotel

GetawayWithFriends

I love this place and try and stay here every time I come to Montreal. The carpeting in the halls was buckling and the carpeting in the rooms looked a bit old. The room was clean, but I noticed the staff didn't clean the bathroom floor during my stay. Again, overall, great hotel, great staff - quiet place...overall excellent and I highly recommend.

By on Nov 16, 2014

2

typical 3 star hotel but with rude staff

Couples

We arrived August 2nd to stay for 3 nights. Our room smelled like smoke horribly and when we went to open the window it litterally almost fell off. They sent someone to fix the window twice but it was still broken by the time we left. Our toilet also leaked out the side everytime we flushed. They sent someone to fix that, and somehow black looking tar was all over the floor. I had to call to request house keeping. On our final day there, housekeeping came at around noon when we were still in the room. We said we would leave soon. We did and returned at 4pm, to find our room had still not be cleaned. I called the front desk to ask for the room to be cleaned, and more towels, shampoo, soap etc. Staff on the phone were rude. During checkin and checkout staff were also rude. Room was tattered and dated, carpet had stains and was raised as if it hadn't been laid properly. The bedding also never covered the entire mattress so bar mattress at the top was always exposed. No mattress cover. Would not recommend.

By on Aug 5, 2014

4

usual high novotel standards

GetawayWithFriends

I stayed at this hotel for 3 nights in June 2014, and was completely satisfied, as always with Accor Hotels. The Novotel is in a great location, on a quiet side street just off Ste Catherine. The room was clean, comfortable, and well-designed. My only complaint was that the drain in the bathtub was clogged, but when asked the staff fixed that.

By on Jun 26, 2014

5

best place to stay in montreal

BusinessTravelers

THE BEST PLACE TO STAY IN MONTREAL. THE BEST STAFF I HAVE EVER DELT WITH AT HOTEL

By on Apr 10, 2014

5

best place to stay in montreal

BusinessTravelers

beyond amazing staff!!! they have convinced me to be a loyal member!!!

By on Mar 24, 2014