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Recent guest reviews

Awesome location! You can walk to restaurants, stores, train stations, grocery stores, and tourist destinations. Very safe even late at night.

There was no possibility that childern could play or have fun. Also, rooms were a little bit small and there was no free parking.

Nice hotel near many restaurants, shopping and museums. A few blocks walk to metro station. Clean hotel with a friendly staff. Restaurant at hotel was a little slow our last day at breakfast due to a large tour group all eating at the same time.

Awesome and friendly place to stay right at downtown Montréal.

Convenient quiet and reasonably priced. Would stay here again

Convenient, modern, clean, easy to reach from the airport 747 bus; easy access to underground and fun, walkable neighborhood.

Beside the room is little small compared to what it said when I booked it online, everything else is great. Good location: Shopping, eating, clubbing, massages, Dimsum, tea, pho, etc. they all around Good view: there are good city view, give you the feeling like the city never stop Good room: I like the design of the bathroom, it is fun and cool Parking: there is parking, but it is small way to get in. Parking fee make sense. To my reservation, the price was high compared to the small. The price I booked was expected to have at least double its side

The hotel was nice. Stylish lobby and nice outdoor seating. Staff was excellent. Rooms were standard in size and setup but very clean. Only thing was when first entering the room I noticed our carpet was wavy like it wasn't put in correctly. I was there for a bachelor party and the hotel was packed so I didn't bring it up. However I'm sure the staff would have helped, they were great all weekend.

Good hotel given the money we paid. Clean small room

Bathroom needs an refresh. That is the oldest flushing toilet I've seen in a hotel in awhile...

The location and breakfast are very good. However, the room did not seem to keep heat well in the later night. The clock and one of the head lamps is not working properly.

I love this place and try and stay here every time I come to Montreal. The carpeting in the halls was buckling and the carpeting in the rooms looked a bit old. The room was clean, but I noticed the staff didn't clean the bathroom floor during my stay. Again, overall, great hotel, great staff - quiet place...overall excellent and I highly recommend.

We arrived August 2nd to stay for 3 nights. Our room smelled like smoke horribly and when we went to open the window it litterally almost fell off. They sent someone to fix the window twice but it was still broken by the time we left. Our toilet also leaked out the side everytime we flushed. They sent someone to fix that, and somehow black looking tar was all over the floor. I had to call to request house keeping. On our final day there, housekeeping came at around noon when we were still in the room. We said we would leave soon. We did and returned at 4pm, to find our room had still not be cleaned. I called the front desk to ask for the room to be cleaned, and more towels, shampoo, soap etc. Staff on the phone were rude. During checkin and checkout staff were also rude. Room was tattered and dated, carpet had stains and was raised as if it hadn't been laid properly. The bedding also never covered the entire mattress so bar mattress at the top was always exposed. No mattress cover. Would not recommend.

I stayed at this hotel for 3 nights in June 2014, and was completely satisfied, as always with Accor Hotels. The Novotel is in a great location, on a quiet side street just off Ste Catherine. The room was clean, comfortable, and well-designed. My only complaint was that the drain in the bathtub was clogged, but when asked the staff fixed that.

THE BEST PLACE TO STAY IN MONTREAL. THE BEST STAFF I HAVE EVER DELT WITH AT HOTEL

beyond amazing staff!!! they have convinced me to be a loyal member!!!

The room was big and clean and the bed was comfortable. My only disappointment is that we ordered room service for breakfast but nobody picked up the card hanging at the door as instructed by front desk. We were looking forward to have breakfast in our room but were bummed out it did not happened.

1180 rue de la Montagne Montreal QC

Hotel highlights

  • Walking distance to Sainte-Catherine Street and The Underground City
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Ville-Marie, Novotel Montreal Centre is within a 5-minute walk of popular attractions such as Sainte-Catherine Street and The Underground City. This 227-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

All of Novotel Montreal Centre's 227 recently renovated rooms provide minibars, free newspapers, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.


Property features

Renovated in 2017, Novotel Montreal Centre offers a fitness center, free WiFi in public areas, and a business center. Self parking is offered for CAD 30 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Executive Room

1 King Bed | Sleeps 2

Superior Room

2 Double Beds | Sleeps 4

Guest reviews for Novotel Montreal Centre

Everyone (12) Business (10) Couples (23) Family (10) Friends (6) Other (2)
5
Everyone

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

Dear Guest, Thank you for choosing our hotel for your recent stay and for sharing your experience. Best regards.

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Dear Guest, What a pleasure to see that you enjoyed staying at Novotel Montreal Centre! Thank you for your perfect rate that I will share with the rest of the team. See you soon

5
Families Family with small children Families

Awesome location! You can walk to restaurants, stores, train stations, grocery stores, and tourist destinations. Very safe even late at night.

By , from Chicago on Jul 31, 2019

Review comment responded on Aug 1, 2019

Dear Davis, Thank you for awarding us a 5 star review. I'm glad to read you like our central location Looking forward to seeing you again,

5
Families Families

There was no possibility that childern could play or have fun. Also, rooms were a little bit small and there was no free parking.

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

Dear Guest, Thank you for choosing our hotel for your recent stay and for sharing your experience. Best regards,

3
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for you for choosing our hotel and for taking the time to share your impression on your latest stay. Looking forward to welcome you again soon. Warm regards, Thomas Deegan General Manager

4
Everyone

Nice hotel near many restaurants, shopping and museums. A few blocks walk to metro station. Clean hotel with a friendly staff. Restaurant at hotel was a little slow our last day at breakfast due to a large tour group all eating at the same time.

By , from Bronx,NY on Sep 23, 2018

Review comment responded on Sep 25, 2018

Dear Ed, Thank you for your feedback. I have shared it with our Restaurant team. We are hoping to welcome you again soon. Warm regards

4

nice hotel

Everyone

Awesome and friendly place to stay right at downtown Montréal.

By on Feb 24, 2018

Review comment responded on Feb 26, 2018

Dear guest, Thank you for posting a review regarding your stay in Novotel Montreal Center, we are thrilled that you loved our central location and that our staff made your stay enjoyable. We look forward to welcoming you back when you come to Montréal, Best Regards Tom

5
Everyone

Convenient quiet and reasonably priced. Would stay here again

By on Dec 16, 2017

Review comment responded on Dec 18, 2017

Dear guest, Thank you for awarding us a 5 star review. It is very rewarding and keeps us motivated to continue delivering an outstanding service. Looking forward to seeing you again, Tom

5

perfect location

Everyone

Convenient, modern, clean, easy to reach from the airport 747 bus; easy access to underground and fun, walkable neighborhood.

By , from DuPont, Wa on Oct 9, 2017

Review comment responded on Nov 10, 2017

Dea Jan, Thank you so much for giving us a 5 star review. I'm glad to read you like our new renovated rooms as well as our central location. It keeps encouraging us in our desired level of excellence. Looking forward to seeing you again, Tom

5

if you don't mind the room is litle smaller

Everyone

Beside the room is little small compared to what it said when I booked it online, everything else is great. Good location: Shopping, eating, clubbing, massages, Dimsum, tea, pho, etc. they all around Good view: there are good city view, give you the feeling like the city never stop Good room: I like the design of the bathroom, it is fun and cool Parking: there is parking, but it is small way to get in. Parking fee make sense. To my reservation, the price was high compared to the small. The price I booked was expected to have at least double its side

By , from Boston on Aug 24, 2016

Review comment responded on Aug 31, 2016

Dear Jims , Thank you for awarding us a 5 star review. It is very rewarding and keeps us motivated to continue delivering an outstanding service Looking forward to seeing you again, Tom

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