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Recent guest reviews

Awesome helpful staff. After I checked out I was able to leave my bags there to explore the city and before my flight took off was able to get my bags without any problems. Although breakfast is not included, the food was great.

Terrible customer service. I called during the day to inquire about the airport shuttle service. I was informed that I could arrive and call the property to request the shuttle. When I did that at 11 pm, the front desk attendant (Abby) was very rude and explained with attitude that I needed to hail down the shuttle if “I was lucky to see the shuttle” that passed every 30 minutes. She refused to send the shuttle and I waited nearly 40 minutes for the next shuttle. Once in the shuttle, the driver explained that he could pick up guest at the airport upon a call. He has done so at 8 pm that day. Once at the hotel, Abby was very rude.

I like the price. The toilet was not very clean. Or it was old.

Bed was clean, sheets smelled clean. Sofa and curtains didn’t look like they were. Restroom looked clean but smelled. Not completely a no no, but I’d be glad to try other places.

The hotel is very close to the airport. It’s a budget hotel but it has everything you need!

Hotel was just OK. The room I stayed in was small. The bathroom looked like it wasn’t even cleaned with toilet paper and hair still in the toilet and on it. Towels looked dirty.

Clean, Comfy and Pleasant! Small efficient room, comfortable bed. Good breakfast.

The rooms are very small, hotel staff not friendly and the service is extremely slow. For the same price i can get something better

was ok for one night stay. Next morning to the airport that is really close by.

Fue rápido todo no batalle en el registro Lo recomiendo

Cocina, muy limpid, comida excellent, limpieza reception , muy bien,

Exelentes las instalaciones y el servicio de traslado desde y hacia el aeropuerto

Blvd Interamerica 105 Al 109 Apodaca NL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.1 mi (3.4 km) from Research and Technological Innovation Park, ibis Monterrey Aeropuerto is within a 15-minute drive of Abu Dhabi Casino. This 127-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking. It's centrally located in Apodaca, connected to the airport,17.5 mi (28.2 km) from Fundidora Park, and also 16.7 mi (26.8 km) from Estadio Universitario.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 127 soundproofed rooms provide safes, phones, and desks. 32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers.


Property features

Ibis Monterrey Aeropuerto features free WiFi in public areas, a conference center, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Standard Room

2 Double Beds | Sleeps 4

Guest reviews for ibis Monterrey Aeropuerto

Everyone (9) Family (3)
5
Family

Awesome helpful staff. After I checked out I was able to leave my bags there to explore the city and before my flight took off was able to get my bags without any problems. Although breakfast is not included, the food was great.

By , from Houston on Feb 20, 2020

1
Family

Terrible customer service. I called during the day to inquire about the airport shuttle service. I was informed that I could arrive and call the property to request the shuttle. When I did that at 11 pm, the front desk attendant (Abby) was very rude and explained with attitude that I needed to hail down the shuttle if “I was lucky to see the shuttle” that passed every 30 minutes. She refused to send the shuttle and I waited nearly 40 minutes for the next shuttle. Once in the shuttle, the driver explained that he could pick up guest at the airport upon a call. He has done so at 8 pm that day. Once at the hotel, Abby was very rude.

By on Dec 2, 2019

3
Family

I like the price. The toilet was not very clean. Or it was old.

By on Jul 1, 2019

3
Everyone

By on May 25, 2019

3
Everyone

Bed was clean, sheets smelled clean. Sofa and curtains didn’t look like they were. Restroom looked clean but smelled. Not completely a no no, but I’d be glad to try other places.

By on Jan 15, 2019

4
Everyone

The hotel is very close to the airport. It’s a budget hotel but it has everything you need!

By on Jan 2, 2019

3
Everyone

Hotel was just OK. The room I stayed in was small. The bathroom looked like it wasn’t even cleaned with toilet paper and hair still in the toilet and on it. Towels looked dirty.

By on Dec 22, 2017

4

great value

Everyone

Clean, Comfy and Pleasant! Small efficient room, comfortable bed. Good breakfast.

By , from Colima, Mexico on Dec 8, 2016

Review comment responded on Dec 20, 2016

Thank you for your visit and comments.Regards

2

small

Everyone

The rooms are very small, hotel staff not friendly and the service is extremely slow. For the same price i can get something better

By on Nov 9, 2016

Review comment responded on Nov 18, 2016

We really sorry about your bad experience. We will work on it. Thank you for your feedback

3

restroom need to be more clean.

Everyone

was ok for one night stay. Next morning to the airport that is really close by.

By , from Laredo Texas on Aug 22, 2016

Review comment responded on Aug 23, 2016

Thank you for your comments. We are going to take note about them. regards

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