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Recent guest reviews

Overall it's good and convenient if you're on a business trip close to the apodaca technology park or any other industrial park nearby

The hotel is in a relative good location. The staff at the front-desk in the lobby is friendly and helpful. But the room service is not good at all. They take the order incorrectly, and then they take all day to bring you your food, and they don't bring all of it. When you call back to correct them, they still don't bring your food. The food in the hotel is very expensive, and does not taste good at all. Lucky enough, there are nice restaurants close by. The maid cleaning the rooms everyday did not re-fill my coffee condiments. I had to call the front desk everyday to remind someone to bring me coffee.

We loved the hotel had a shuttle bus and the room was big the staff was friendly. The things we didn't love were that the shuttle just dropped us off with tons of luggage and there was nobody to help my husband carry them in. It was difficult especially with a new baby. I would have loved if someone was more attentive to the front. Also food in restaurant super expensive! (we skipped breakfast)

This hotel is just a little over a mile from the airport. They have a free shuttle bus, but you need to call them to pick you up when you arrive. Otherwise, it is $11 for a taxi. The hotel is clean and we felt very safe staying there. Food seems a bit overpriced for Mexico, but that is typical for a business hotel. We will stay there again on our way back.

Staff was excellent, shuttle from airport could not have been more convenient & effcient. Restraunt and breakfeast bar both were a great value. No coffee pot in room at check in, they sent went right away, unfortunately the one they sent was broken. Air condition did not run when not in the room, might it uncomfortable when getting back late and room was hot & stuffy. Other 2 people with me got upgraded to Executive Suite. They booked through a different travel agency, not sure if that was why?

Lo unico que no me gusto es que me dieron una habitacion con calefaccion y nos tuvimos que camviar a otra en medio de la noche que tuviera aire acondicionado. Lo demas excelente!

Boulevard Aeropuerto, 171 Apodaca NL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of Research and Technological Innovation Park, Crowne Plaza Monterrey Aeropuerto places you within a few miles (5 km) of Hospital General de Zona #67. This 219-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 219 soundproofed rooms feature coffee makers, free local calls, and free bottled water. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Crowne Plaza Monterrey Aeropuerto enjoy an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a porter/bellhop.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Monterrey Aeropuerto

Everyone (3) Business (2) Couples (1) Family (1)
1
Everyone

By on Mar 8, 2019

Review comment responded on Apr 29, 2019

Dear Guest, Thank you for sharing your review about your experience in Crowne Plaza Monterrey Aeropuerto, I apologize for not meeting your expectation during your stay. I hope you can give us your trust to serve you again in the future. I remain at your disposal, Kind regards!

4
Everyone

Overall it's good and convenient if you're on a business trip close to the apodaca technology park or any other industrial park nearby

By on Oct 1, 2016

3

business trip

Business

The hotel is in a relative good location. The staff at the front-desk in the lobby is friendly and helpful. But the room service is not good at all. They take the order incorrectly, and then they take all day to bring you your food, and they don't bring all of it. When you call back to correct them, they still don't bring your food. The food in the hotel is very expensive, and does not taste good at all. Lucky enough, there are nice restaurants close by. The maid cleaning the rooms everyday did not re-fill my coffee condiments. I had to call the front desk everyday to remind someone to bring me coffee.

By on Dec 30, 2014

4

close to airport

Family

We loved the hotel had a shuttle bus and the room was big the staff was friendly. The things we didn't love were that the shuttle just dropped us off with tons of luggage and there was nobody to help my husband carry them in. It was difficult especially with a new baby. I would have loved if someone was more attentive to the front. Also food in restaurant super expensive! (we skipped breakfast)

By on Dec 22, 2014

4

good hotel for flights with an overnight stay

Couples

This hotel is just a little over a mile from the airport. They have a free shuttle bus, but you need to call them to pick you up when you arrive. Otherwise, it is $11 for a taxi. The hotel is clean and we felt very safe staying there. Food seems a bit overpriced for Mexico, but that is typical for a business hotel. We will stay there again on our way back.

By on Jan 9, 2014

4

crowne plaza aeropuerto

Business

Staff was excellent, shuttle from airport could not have been more convenient & effcient. Restraunt and breakfeast bar both were a great value. No coffee pot in room at check in, they sent went right away, unfortunately the one they sent was broken. Air condition did not run when not in the room, might it uncomfortable when getting back late and room was hot & stuffy. Other 2 people with me got upgraded to Executive Suite. They booked through a different travel agency, not sure if that was why?

By on Sep 8, 2013

4

muy comodo

Everyone

Lo unico que no me gusto es que me dieron una habitacion con calefaccion y nos tuvimos que camviar a otra en medio de la noche que tuviera aire acondicionado. Lo demas excelente!

By , from Austin, Tx on Dec 30, 2017

Review comment responded on Jan 5, 2018

Estimada Tania Gracias por sus comentarios. Tomaremos en cuenta su opinión y esperamos servirle de mejor calida en su próxima visita. No dude en contactarnos para cualquier necesidad que usted tenga en cuanto a nuestros servicios. Gracias una vez más por su preferencia.

Crowne Plaza Monterrey Aeropuerto

Boulevard Aeropuerto, 171, Apodaca, NL 66600
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