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Best Western Plus Monterrey Colon

3.0 out of 5.0

Recent guest reviews

Excellent services for the staff but the Internet was very bad , also some room the water for shower is hot extremely hot , can't take a bath . Air condition has problems . They offer help to move around with their own transportation . Very nice person the driver .

the services is good and polite, the room is good also, but around you cannot find store or restaurant, but the rest is ok, you can find transportation free to every where, is nice place to stay, πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Internet would not stay connected due to type of system used. And when connected, was time limited. Unable to make direct dial calls from room Breakfast a disappointment. Could have been better and better choices of food.

Our family pick up this hotel because it is located near the bus terminal stations. I have family get in to Mty from different places of MX. It is convenient for us. It is not in the best conditions, but it the midpoint for all of us. The Staff was very helpful. When check in the reception was very hot, it seems the air-condition was not working properly. I asked if rooms will be the same, they assure me that the rooms have their own window unit. When in the rooms, we found out that the window units were not working properly. We call reception, and gladly they move us to other rooms where the air-condition was working properly. Definitely the amenities need to be updated. But like I mention before for my family is the place to meet when in MTY.

Monterrey is a nice place, but the neighborhood around Ave Colon is not a great place for international visitors. There aren't many restaurants or stores nearby, and security is an issue after dark. It's hard to find much fault with the hotel itself, because the staff was friendly and helpful, the room was clean, and the price was right. But honestly I'll probably choose a different hotel next time I visit Monterrey.

In general the hotel is not a good hotel amd the service is very unfriendly! Will never stay here again! Very unsafe part of Monterrey! Breakfast is just "fair" and room service is worthless! This is more a hotel for locals that use public transportation which has easy access to public transportation!

I stay at the hotel for a month because of work. Since I arrived the staff was very friendly, they always try to make anything I ask for. When I arrived they don't have rooms for the price the company paid, so, they gave me a Junior Suite without any problem. The food of the restaurant is above excellent, delicious! The bathrooms are very clean and the rooms are very clean too. The only things that I didn't like was that the pool was like a fountain and that the rooms in the first floor in one side have a wall view. And that one side of the hotel is VERY noisy because of the street. And the area of the hotel is not very safety, you can't wak around in the night there. lol. But if you are inside in a good room it's EXCELLENT

I stayed on the priority clubs' frequent guest program. The place was a-ok, really, with computers and complimentary guest washer/dryer. Breakfast was nice. Pool was about the size of a large hot tub, so it was substandard, and this building is not heated in its' courtyard area, which leads to the rooms, so it may be cold in December and January. The location is great for those who don't want to be downtown or in San Pedro and prefer to be near the central bus station. Good parking, outdoors and free.

My wife and I have never been to Monterrey. We have traveled to many different countries and cities though and stayed in many different hotels. The Holiday Inn Express is a great place to stay. The rooms are nice and clean. The hotel staff are friendly and helpful. We do not speak spanish and the hotel staff went out of there way to help us. We recommend this hotel to world travelers and first timers

Super hotel for a very reasonable price. Great chiliquiles and wonderful coffee for breakfast. They provided a car to take us to several locations. Very friendly folks. Now for the bad: the pool is small and the beds a bit hard. While in Monterrey we ate at Las Pampas(Argentinian steak house); El Gran Pastor for cabrito; and Anahua(Central location near the Micro Plaza - I think there are six of these in Monterrey) for fish. All were excellent. I've concluded there is no bad food in Monterrey. The city has several museums. We went to the glass museum at the glass factory, the Museo de Historia de Mexico, and the Fundidora. All worth a vist. I would love to spend at least another day at the Museum of the history of Mexico.

Av. Colon No 1768 Pte. Col. Centro Monterrey NL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Museo del Obispado is within 2 miles (3 km) of Best Western Plus Monterrey Colon while other popular attractions such as Explanada de los Heroes are within 3 miles (5 km). This 3-star hotel welcomes guests with 69 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Monterrey, it's also close to Fuente de la Vida o Neptuno and Macroplaza.


Enjoy a leisurely bite to eat at La Cuchara, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafΓ©.


All of Best Western Plus Monterrey Colon's 69 air-conditioned rooms provide sofa beds, coffee makers, and free local calls. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and ironing boards.

Property features

Guests staying at Best Western Plus Monterrey Colon enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle for MXN 350 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 62 reviews