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Hyatt Carmel Highlands

4.0 star property
Family-friendly resort with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hyatt Carmel Highlands

Daily cooked-to-order breakfast for a fee
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, sun loungers
Fireplace
Couples treatment rooms, hot stone massages, deep-tissue massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • 24/7 front desk
  • Bar
  • Gym
  • Pool

Explore the area

Map
120 Highland Dr, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    ‪1 min drive‬
  • China Cove
    ‪5 min drive‬
  • Carmel Beach
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪17 min drive‬

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Room options

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Townhome, 1 Bedroom, Kitchenette, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Ocean View

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Fireplace, Ocean View

  • 850 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Garden View

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 609 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Carmel

Within a short walk of Point Lobos State Natural Reserve, Hyatt Carmel Highlands is within a mile (2 km) of Point Lobos Ranch. This 4-star resort has 142 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
View more Resorts in CarmelOpens in a new window

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.5 miles
  • Monastery Beach - 3 min drive - 2.1 miles
  • China Cove - 5 min drive - 0.7 miles
  • Carmel Mission Basilica - 8 min drive - 4.3 miles
  • Carmel Beach - 9 min drive - 5.0 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪The Crossroads BBQ - ‬6 min drive

About this property

Hyatt Carmel Highlands

Family-friendly resort with a full-service spa and free valet parking
Guests of Hyatt Carmel Highlands enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include WiFi in public areas, a hot tub, and meeting rooms.
54-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Dryers, fireplaces, and MP3 docks are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

Dutch, English, Filipino, Spanish, Turkish

Similar properties

Bar (on property)

Monterey Plaza Hotel & Spa

  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,335 reviews
$332 nightly
The price is $382
Jul 28 - Jul 29
Total includes taxes and fees
Monterey Plaza Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Is free cancellation available at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Carmel Highlands?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on Jul 21, 2025 start from $557.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hyatt Carmel Highlands?

This resort is located in Carmel, a short 10-minute walk from Point Lobos State Natural Reserve and also 15 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Carmel Mission Basilica within a short drive.

Is parking available on site at Hyatt Carmel Highlands?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Hyatt Carmel Highlands?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and couples treatments.

Does Hyatt Carmel Highlands include a casino on the premises?

No, Hyatt Carmel Highlands doesn't have a casino.

Will I find an indoor pool at Hyatt Carmel Highlands?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Hyatt Carmel Highlands?

There are many amenities for couples at this resort, including a fireplace as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Carmel Highlands?

Yes, this resort has a spa tub.

Does Hyatt Carmel Highlands have a restaurant that serves breakfast?

Yes, Hyatt Carmel Highlands serves a cooked-to-order breakfast for a surcharge each morning at Pacific's Edge.

Does Hyatt Carmel Highlands allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Carmel Highlands though service animals are welcome.

Does Hyatt Carmel Highlands have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Hyatt Carmel Highlands?

The closest major airport to Hyatt Carmel Highlands is Monterey Peninsula Airport (MRY), which is 10.3 mi away (15 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 28 mi away (43-minute drive).

Are there rooms with balconies that I can book at Hyatt Carmel Highlands?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or garden views.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 409 out of 753 reviews
Rating 8 - Good. 155 out of 753 reviews
Rating 6 - Okay. 99 out of 753 reviews
Rating 4 - Poor. 58 out of 753 reviews
Rating 2 - Terrible. 32 out of 753 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Stayed 3 nights in Dec 2024

8/10 Good

Kristina

Stayed 2 nights in Nov 2024

8/10 Good

Pouyan

Traveled with family
Liked: Cleanliness, staff & service
Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The views from the hotel are amazing. The rooms are very dated, faux fireplaces, hole in the wall, bugs in the bathtub, hot water not working.
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property was nice. The bellman service/valet staff were the nicest group at this facility. Check in was at 4pm and although ours was ready at that time, there were a lot of people in front of us whose reservation were not. They had no other alternatives but to say “I’m sorry.” It seemed very unprofessional from the start. The room itself was ok. Very outdated for the price we paid. The heater didn’t work so we had to rely on the small fire place heater all week. The shower was a disaster. Your options were scalding hot, or freezing cold so our showers were quick and unenjoyable. The bathroom didn’t have an exhaust fan so my poor wife had to hear me blow it up everyday and it also caused the bathroom mirror to fog up quickly making her have to wait on me to finish showering before she could get ready. The beds were very hard and uncomfortable. The view was nice (if you get an ocean facing view) but if not, you are surrounded by trees and plants. Again, for the price we paid, you’d also think room service would be an option but it was not. We were told we had to go to the restaurant and order our food to go. I also paid $500 for their New Years Eve dinner and party. They didn’t have my reservation on file so I had to show them proof of purchase from an email to gain access to the event. Our reservation was for 7:30 but the service was so slow that we didn’t get done until 10:30! The party itself sucked too. It was designed for retirement age folks and not mid 30s like us.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pramod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Here is the thing to know about this property. It is really two hotels on one location. Higher up the hill you have very nice cabin like rooms that more or less are worth the exorbitant per night rates. But closer to the main building, you have rooms that are the quality of a Motel 6, but are charged out at over $500 per night. You pay a premium to be lodging near much nicer rooms and a beautiful view. The food at the restaurant is also relatively poor. For $250 you can feed four people a dinner the quality of which would fit in nicely at a Denny's restaurant. But you do get a pretty awesome view of the pacific ocean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was professional & helpful. Staffs are helpful on setting fire in living room.
Stayed 1 night in Dec 2024

8/10 Good

Elena, Los Angeles

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean view is so beautiful and the restaurant is amazing, the only thing is that we carried some heavy luggages and we had to carry them with the stairs, but the property design is cool.
Stayed 1 night in Dec 2024

10/10 Excellent

Rohan

Stayed 2 nights in Nov 2024

6/10 Okay

Trung, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service
External looks nice but inside the room is old and needs to have more cosmetic fix to make it looks nicer. Foods is ok, not great (breakfast). The view from the restaurant is beautiful.
Stayed 2 nights in Dec 2024

8/10 Good

Alec, Encinitas

Liked: Cleanliness, staff & service, amenities
We stayed in room 542. The room has a mildew smell, probably due to the damp nature of the positon of the room on the property. However, the management should provide some diffusers in the room to mask the mildew smell if they cannot solve the root cause of the issue. It is like sleeping with a waterlogged piece of driftwood with mushrooms. The room is nice other than that unpleasant feature.
Stayed 3 nights in Dec 2024

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I stayed on property was for the "world class unobstructed ocean views" I paid extra for that. When I got there, I got a lower level room with view of a tree. I requested another room- to no avail. There was a storm the second day of our stay. When we checked out, I mentioned our room had flooded from the rain. I was thanked for letting them know. I stayed at two different Hyatt hotels in San Francisco- Fishermans Wharf and 5 Embarcardaro. Both were wonderful. Guess I'll stay there in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Andy

Still a nice place but it’s getting old and out dated. Construction around the pool which was closed was on going noise, not really loud but was noticeable. Overall still a nice place to stay. Restaurant was also nice with a great view, food was delicious but limited selections.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ocean was spectacular!
Stayed 1 night in Dec 2024

6/10 Okay

geysook

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I don't know how many times I've been looking for a hotel room. A milestone with room numbers written in large on each street is essential. Many people are wandering around..
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Spectacular view of Highlands from our balcony. Dining options reduced during stay (restaurant closed certain days…). Quiet and away from Carmel town centre amenities (shopping,dining). Point Lobos hiking nearby was incredible with some beautiful vistas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricky

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Slow check-in, inconvenient parking for our highest priced room, no dining room on Monday/Tuesday (small bites from the bar)
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved all of it!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Les

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views.
Stayed 1 night in Nov 2024