Hyatt Carmel Highlands

4.0 star property

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Photo gallery for Hyatt Carmel Highlands

Fireplace
Reception
Premium bedding, down comforters, pillowtop beds, in-room safe
Couples treatment rooms, hot stone massages, deep-tissue massages
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Big Sur Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 609 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Point Lobos Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Carmel

Located in Carmel Highlands, Hyatt Carmel Highlands is a leisurely stroll from sights such as Point Lobos State Natural Reserve and Gravity Garden. This 4-star resort has 142 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Gravity Garden - 8 min walk - 0.5 miles
  • Point Lobos State Natural Reserve - 10 min walk - 0.6 miles
  • Point Lobos Ranch - 13 min walk - 0.7 miles
  • Gibson Beach - 1 min drive - 0.5 miles
  • Hidden Beach - 6 min drive - 0.9 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Carmel Highlands

Guests of Hyatt Carmel Highlands enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa resort include free WiFi in public areas, a hot tub, and meeting rooms.
54-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Dryers, fireplaces, and balconies or patios are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Is free cancellation available at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Carmel Highlands?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on Apr 13, 2026 start from $471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hyatt Carmel Highlands?

This resort is situated in Carmel Highlands within a short 12-minute walk of Point Lobos State Natural Reserve and also 14 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Garrapata State Park within a short drive.

Will I be able to park at Hyatt Carmel Highlands?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Hyatt Carmel Highlands?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and couples treatments.

Does Hyatt Carmel Highlands include a casino on the premises?

No, Hyatt Carmel Highlands doesn't have a casino.

Will I find an indoor pool at Hyatt Carmel Highlands?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hyatt Carmel Highlands good for couples?

There are many amenities for couples at this resort, including a fireplace as well as an outdoor pool and a bar.

Does Hyatt Carmel Highlands have a hot tub?

Yes, this resort has a spa tub.

Does Hyatt Carmel Highlands have a restaurant that serves breakfast?

Yes, Hyatt Carmel Highlands serves a cooked-to-order breakfast for a surcharge each morning at Pacific's Edge.

Does Hyatt Carmel Highlands allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Carmel Highlands though service animals are welcome.

Are there connecting rooms at Hyatt Carmel Highlands?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Hyatt Carmel Highlands?

The closest major airport to Hyatt Carmel Highlands is Monterey Peninsula Airport (MRY), which is 10.3 mi away (19 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 27.9 mi away (43-minute drive).

Are there rooms with balconies at Hyatt Carmel Highlands?

Yes, every guestroom at Hyatt Carmel Highlands comes with a balcony with some featuring ocean or garden views.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 880 reviews
Rating 8 - Good. 177 out of 880 reviews
Rating 6 - Okay. 111 out of 880 reviews
Rating 4 - Poor. 69 out of 880 reviews
Rating 2 - Terrible. 40 out of 880 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Contacted the front desk several times to share feedback, no response. Ants throughout the room. Very unpleasant experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms and magnificent views of the Pacific.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is gorgeous and well run. Great views of the coast! Tracy at the front desk was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Ghassem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As I indicated in m y email to Expedia, I was charged for resort fee, county and state fee and taxes when my Expedia purchase clearly stated that "what you see is wht you get". Additionally my room did not have a fireplace as I had paid for. The parking was on an uphill deadend street, the only way out was to bakck up down a hilly street making it hazardous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robizon

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Maija Liisa

Liked: Cleanliness, staff & service, room comfort
Beautiful views, lovely staff. Furniture in our room was dated motel like, view from the balcony made up for it. Bed was good. Kitchenette consisted of Keurig coffeemaker. Housekeeping provided us with wine glasses and few utensils we requested. Bathroom was fine.
Stayed 3 nights in Nov 2025

8/10 Good

Lauren

Stayed 1 night in Dec 2025

10/10 Excellent

tatiana

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Traveled with partner
Amazing balcony view, clean rooms. Beautiful breathtaking property ocean views. This is my favorite vacation stay I have ever experienced. Jacuzzi overlooking the ocean on a hill.
Stayed 1 night in Dec 2025

2/10 Terrible

Dawn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We got an ocean view room but was given an ‘Ada’ room lowest on property which wouldn’t even be accessible for wheelchair users. Room is supposedly refurbished: full kitchen but absolutely no closet, drawers, or even mischief space in bathroom for toiletries. 1 night stand so my husband had to put his toiletries along ledge of fireplace & hang his shirt on the tv. The bathroom light went on with any movement in the room all night long. Fireplace pretty tho. We wouldn’t stay here agsin
Stayed 2 nights in Dec 2025

6/10 Okay

Zheng

Liked: Staff & service
The price is too expense to justify the outdated building and room.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Donald

Liked: Room comfort
The place is dated, all rooms require a hike, parking is limited, access to food and drink limited on Monday, while the room had reasonably nice interior, you could hear people walking on floor above, so poor design when building, the scenes were beautiful, nice balcony, that's why people are going there
Stayed 1 night in Nov 2025

4/10 Poor

Adrienne

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Very basic. Less than impressive customer service. Not luxury except for the view.
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View restaurant great
Stayed 3 nights in Sep 2025

2/10 Terrible

Nora

Bad check out experience, car wasn't ready, no one available to help with bags. Only one very helpful gentleman working the front desk (he was the only one working in the hotel period!). Almost missed my flight!
Stayed 1 night in Nov 2025

8/10 Good

patrick

Room was
Stayed 1 night in Oct 2025

10/10 Excellent

Livier

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2025

6/10 Okay

Randolph

Unknown
Stayed 2 nights in Nov 2025

4/10 Poor

Arghavan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had to walk in the dark trying to find our room. Terrible lighting and no proper signage. This property wasn’t anything nice or relaxing. Very disappointed
Stayed 1 night in Nov 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities
The property is amazing the rooms could use improvements.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Nov 2025

2/10 Terrible

Christian

DO NOT stay here unless you are a time share owner. WAY overpriced, terrible customer service, stark institution feeling rooms,
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay, beautiful location with amazing view
Stayed 1 night in Nov 2025