Hotel was close to everything that could possibly be needed during our stay: restaurants, shopping, gas stations, etc., yet where our room was located was very quiet. The entry of the hotel is beautiful with furniture, rugs & chandeliers leading to the check-in desk. The clerk was extremely nice and helpful. The indoor pool & spa in the middle of the hotel is spacious & very clean. Surrounding areas where private gatherings can be held under a gazebo is a great idea. There are 2 larger areas for bigger groups ie, birthdays, even a small wedding, etc. The landscaping and décor in this entire is very appealing. Also, out of the general eye, is an area with snack/soda/water machines, and a couple of video games....So you can let your kids loose and be able to see them all as you're resting or swimming. The bar is great.. lots of room, tvs behind the bar & a large one by the tables. Also electronic dart game and a couple others. Before entering the recreational area by the pool there's a wall with diagram showing the entire layout of the hotel and all numbers & arrow indicating room locations in large numbers. The room as large, huge king bed & TV, hide-a-bed, large table to eat on, smaller table, night stands, and many dresser drawers for storage. A small refrigerator, microwave, coffeepot, ironing board & iron were also provided. The pressure in the shower was super! All the employees were very nice, oh and the complimentary breakfast was wonderful. ***** by me!
By Pam, from Santa Maria, CA on Jan 15, 2018
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.