I had an excellent stay.
Great location and helpful staff
Great location with an easy walk to lots of activities and great food.
Nice location. Easy check in. Very friendly staff. Comfy beds. I would definitely return.
I loved that this Holiday Inn was right smack downtown within a rather short walking distance from the downtown area shopping and restaurant district which saved a lot of trouble looking for a parking spot or having to pay for parking. Room as very nice and bed wasn't as hard as some hotels beds have been, very comfortable!
Hotel was clean and staff was friendly. We got a river view room but being on the 2nd floor was more of a park view. We just wanted a window with natural light instead of one of the interior facing rooms where we would never have opened the curtains.
The staff was excellent and the cleanliness of the entire hotel during the virus scare was incredible. Thank you!
Check in was super easy, it’s in a great location and the rooms were very clean. Breakfast was a mess though. You have to go to the restaurant which was understaffed, it took forever and the wait staff was not thrilled when a new person came in to eat and made it known how busy they were. I would stay here again, but I won’t eat here.
Clean, quiet and comfortable. Scottlyn in the restaurant is amazing. So professional and friendly.
Only issue was younger kids were super rambunctious late into Saturday eve. Still a high rating because I believe the staff put a stop to it.
Front desk staff were very rude. Rooms too far from elevators for elderly people.
The room next to us was extremely loud and partying all night. We called in several complaints, but they were only asked to quiet down. No action was taken until around 9AM when we were preparing to check out. Missoula PD showed up to escort the tenants from the room and mentioned that the hotel had received over 16 noise complaints. I wish they had been called sooner as we lost sleep all night. Letting them stay after that many complaints is unacceptable.
The hotel location put us in the heart of downtown and right on the bike paths.
Nice clean room for money. Very friendly staff and great location
Location is excellent! Close to downtown. Rates are way to high for what you get. Room had plaster coming off the ceiling. Outdated bathroom with “risers” on the toilet seat. I guess to bring it up to code. Come on Holiday Inn! You pay $165 a night and you can’t update your toilets?! Paid for breakfast while booking but kitchen closed for remodel. Had no idea.
Great location, lovely hotel, only thing missing is a free breakfast.
Nice friendly people! Clean,comfortable room! Very convenient to everything! The Farmer’s Market right next door on Saturday was a wonderful bonus!
Located in Heart of Missoula, Holiday Inn Downtown - Missoula, an IHG Hotel is adjacent to Wilma Theatre and within a 5-minute walk of other popular sights like Caras Park. This 198-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
All 198 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Free newspapers, free local calls, and safes are also available.
At Holiday Inn Downtown - Missoula, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
I had an excellent stay.
Great location and helpful staff
Great location with an easy walk to lots of activities and great food.
Nice location. Easy check in. Very friendly staff. Comfy beds. I would definitely return.
Hello, Thank you for taking the time and leaving your valued feedback. We truly appreciate it! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back to Missoula in the future! -Holiday Inn Missoula Downtown
I loved that this Holiday Inn was right smack downtown within a rather short walking distance from the downtown area shopping and restaurant district which saved a lot of trouble looking for a parking spot or having to pay for parking. Room as very nice and bed wasn't as hard as some hotels beds have been, very comfortable!
Hi Davo, Thank you so much for your valued feedback. Being downtown takes the hassle out of many things and always a plus to have free parking! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back to Missoula in the future! -Holiday Inn Missoula Downtown
Hi GinRob, Thank you so much for taking the time and leaving us a review. We truly value your input! We look forward to welcoming you back in the future! -Holiday Inn Missoula Downtown
Hotel was clean and staff was friendly. We got a river view room but being on the 2nd floor was more of a park view. We just wanted a window with natural light instead of one of the interior facing rooms where we would never have opened the curtains.
Hi Katie, Thank you so much for taking the time to provide you valuable feedback. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back to Missoula in the future! Have a great day, -Holiday Inn Missoula Downtown
The staff was excellent and the cleanliness of the entire hotel during the virus scare was incredible. Thank you!
Thank you so much for your valued feedback. we are very happy to hear you enjoyed your stay! We are taking this virus extremely serious and want to ensure our guest that we are doing everything we can to keep the hotel clean and sanitized. We look forward to welcoming you back the next time you are in Missoula!
Check in was super easy, it’s in a great location and the rooms were very clean. Breakfast was a mess though. You have to go to the restaurant which was understaffed, it took forever and the wait staff was not thrilled when a new person came in to eat and made it known how busy they were. I would stay here again, but I won’t eat here.
Thanks so much for letting us know about your recent experience! I would like to start by apologizing to you for not exceeding your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Hello, thank you for taking the time to leave your valued feedback, we truly appreciate it! We are thrilled to see you enjoyed your stay and look forward to welcoming you back in the future! -Holiday Inn Missoula Downtown