If you just need a bed for the night it is OK. Past than it offeres nothing.
The first room we were in smelled like someone was smoking in it. The second room had toilet problems. The toilet will overflow when flushed, and the floor did not look clean. Even after notifying the front desk, the floor was not cleaned and we still have to wait an hour after flushing to use the toilet again. So we either all have to go on one flush or wait. Finally, we were told there was no breakfast, even though we paid extra for breakfast because they were remodeling.
I paid for 2 nights with breakfast only to to be told when got to the kitchen that it’s under construction and no breakfast is available I had to take my mom and toddler son out in the cold walking the streets to go get food. No one gave us any information about it prior to us waking up hungry and headed to the kitchen. A mini fridge in our room empty not even a complimentary bottle of water.
The staff is very accommodating & customer oriented! They go out of their way to make u feel at home! Thank you..
It was quite, great room setting, macrowave ect. I had access to cloths pressing iron/iron bord.
Very disapionted.. Wish I could have received my money back.. Staff did shift change right at 3pm during check in time.. On
I didn't like the AC didn't push cold air so it was warm all day and night. The toilet wouldn't flush. Other than that it was a nice stay. Oh and no phone in room for wake up call
The property was a run down motel. They had sold my room to someone else.
You guys are very disgusting very rude Have a bed bugs now very classy
Nothing this is gross and unclean the night time staff are rude and disresoectful
The staff was awesome! So helpful and kind and friendly and accommodating. Didn’t like the really dirty carpet & bathroom.
The smell of the room was nauseating (cigarette smoke). The handle on the sink faucet was broken, the safe locking mechanism was broken, the wall paper was falling off, the bathroom vent was covered in rust. I was supposed to have received early checkout but no staff answered the phone when orbitz employee called. Overall the staff was well-mannered but the building and room itself is not worth that price. I've had better experiences in motels.
The place was run down and extremely dirty, the whole hotel smelled like smoke.
Run down & dingy. Room's pipes burst & we were blamed for it. Got asked to leave cause of their poorly ran hotel.
It was a decent room the microwave just didn’t work
The room was clean but the continental breakfast sucks
Key Inn places you within 3 miles (5 km) of popular attractions like University of Minnesota-Minneapolis and Minnesota State Fairgrounds. This 113-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.
Enjoy a leisurely bite to eat at India Palace, the hotel's onsite restaurant.
Key Inn's 113 air-conditioned rooms provide microwaves, refrigerators, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include desks and free toiletries.
Key Inn features free WiFi in public areas, a computer station, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a vending machine.
If you just need a bed for the night it is OK. Past than it offeres nothing.
The first room we were in smelled like someone was smoking in it. The second room had toilet problems. The toilet will overflow when flushed, and the floor did not look clean. Even after notifying the front desk, the floor was not cleaned and we still have to wait an hour after flushing to use the toilet again. So we either all have to go on one flush or wait. Finally, we were told there was no breakfast, even though we paid extra for breakfast because they were remodeling.
I paid for 2 nights with breakfast only to to be told when got to the kitchen that it’s under construction and no breakfast is available I had to take my mom and toddler son out in the cold walking the streets to go get food. No one gave us any information about it prior to us waking up hungry and headed to the kitchen. A mini fridge in our room empty not even a complimentary bottle of water.
The staff is very accommodating & customer oriented! They go out of their way to make u feel at home! Thank you..
Thank you for your rating, we greatly appreciate it.
It was quite, great room setting, macrowave ect. I had access to cloths pressing iron/iron bord.
Thank you so much for saying so. We greatly appreciate you staying with us.
Very disapionted.. Wish I could have received my money back.. Staff did shift change right at 3pm during check in time.. On
I apologize for any wait you experience. 3pm is our normal shift change time.
I didn't like the AC didn't push cold air so it was warm all day and night. The toilet wouldn't flush. Other than that it was a nice stay. Oh and no phone in room for wake up call
I apologize for these issues. Glad everything else worked out.
The property was a run down motel. They had sold my room to someone else.
Technically a motel is a 1-2 story structure with access to rooms directly from the parking lot. All the rooms in this 4 story facility are accessible only via interior hallways. This is an older hotel and we are working on making updates.
Thank you very much, I'm proud of our staff. They work and try very hard.