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Recent guest reviews

We went to check in and the place was shut down. We had made reservations weeks in advance and we received ZERO notifications that the place was going to be closed. I went across to the Home 2 Suites to see what they had available since it was about 9 PM and they said that the Hampton Inn had transferred our stay to them. Again, that was nice but NO ONE notified us. What if I had not physically walked over to them to inquire about a room? What would have happened? Totally unsat and for being a military retiree and coming from a different state, not very nice at all. We came in for a small wedding that had been postponed twice due to COVID19. We are glad the Home 2 Suites took us in but not to receive any notifications about the closure of the Hampton Inn, it was not professional at all.

The staff was very friendly, the breakfast was good. The room was clean and spacious.

I stayed for 5 nights. One of those days I came back from being outside all day to a uncleaned room. The bedsheets were not done, the trash was still in the room, no toilet paper or clean towels. I spoke to the front desk, the lady said They couldn’t do anything and that it was too late to send up someone to clean the room, they refused to move me to another room and the manager Named Justin (very rude) said he couldn’t give me any discount in exchange to my disappointment for that night in regards to booking with orbitz. This is the first and last time I rent at the Hampton Inn...I am really dissatisfied with the service and disappointed with how they treat their customers.

West Broadway Brooklyn Park MN

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 0.9 mi (1.5 km) from Mississippi River, Hampton Inn Brooklyn Park, MN is within a 5-minute drive of Elm Creek Park Reserve. This 100-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

The 100 rooms have an array of amenities, including microwaves, refrigerators, and free local calls. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Safes and free toiletries are other standard amenities.


Property features

Built in 2018, the brand new Hampton Inn Brooklyn Park, MN offers an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Brooklyn Park, MN

Everyone (4) Family (3)
5
Everyone

By on Jan 10, 2021

Review comment responded on Jan 13, 2021

Dear Valued Guest, Thank you for posting a survey for our hotel. We appreciate it and hope to have you back very soon.

5
Everyone

By on Jan 2, 2021

Review comment responded on Jan 6, 2021

Dear Craig, Thank you for your business! We hope to see you back very soon!

1
Family

We went to check in and the place was shut down. We had made reservations weeks in advance and we received ZERO notifications that the place was going to be closed. I went across to the Home 2 Suites to see what they had available since it was about 9 PM and they said that the Hampton Inn had transferred our stay to them. Again, that was nice but NO ONE notified us. What if I had not physically walked over to them to inquire about a room? What would have happened? Totally unsat and for being a military retiree and coming from a different state, not very nice at all. We came in for a small wedding that had been postponed twice due to COVID19. We are glad the Home 2 Suites took us in but not to receive any notifications about the closure of the Hampton Inn, it was not professional at all.

By on Aug 4, 2020

Review comment responded on Aug 4, 2020

Dear Valued Guest, We wanted to apologize for the inconvenience we caused you during your recent stay with us due to relocating you to the Home2 Suites. We would have notified you, but unfortunately we did not have any contact information for you on your reservation at the Hampton. Our typical protocol is to notify the guest and then give them a choice if they want to stay at the hotel or make alternative hotel plans. Again, I am so sorry for the inconvenience this caused you and we wish you well with your travels. Sincerely, Colin Klipfel General Manager

5
Family Business Business

The staff was very friendly, the breakfast was good. The room was clean and spacious.

By , from Chicago on Oct 6, 2019

4
Family with small children Family

I stayed for 5 nights. One of those days I came back from being outside all day to a uncleaned room. The bedsheets were not done, the trash was still in the room, no toilet paper or clean towels. I spoke to the front desk, the lady said They couldn’t do anything and that it was too late to send up someone to clean the room, they refused to move me to another room and the manager Named Justin (very rude) said he couldn’t give me any discount in exchange to my disappointment for that night in regards to booking with orbitz. This is the first and last time I rent at the Hampton Inn...I am really dissatisfied with the service and disappointed with how they treat their customers.

By on Aug 22, 2019

5
Everyone

By on Jun 23, 2019

5
Everyone

By on Apr 15, 2019

Review comment responded on Apr 18, 2019

Thanks for staying with us. We appreciate your feedback!

Hampton Inn Brooklyn Park, MN

9470 West Broadway, Brooklyn Park, MN 55445
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