Very quiet hotel with a terrific pool. Staff was really caring and the COVID precautions were good!
Great place to stay! Awesome rooms, we stayed in a room with a king bed & a set of bunk beds. Pool area was amazing!
The water park was a cool place for the family. Wish the restaurant was open but with Covid 19 restrictions are understood.
I didn’t like that the room I booked wasn’t available when I arrived . I had a bunk bed for 2 kids and a king bed for 2 adults reserved . What I ended up with was a king bed. Very disappointed.
Horrific experience! Water park is NOT OPEN!! I called while in Minneapolis and was told the pool area was open till 10pm but staff did not disclose that all water features and lights are ONLY ON WEEKENDS! I asked for a refund, returned to my room only to find they had locked me out of my room with all my belongings inside, not to mention this was a family vacation with my 4 & 6 year old!
The cost of this hotel should have some reflect on the hotel and it’s cleanliness. The room stunk and was not clean we did get a new room but did not feel good about the hotel overall because of how dirty the room was
Stayed for waterpark with my kids on a Sunday they don’t have water slides open on Sunday’s because they don’t consider that the weekend and it’s summer time
Great hotel! Only thing that could use a little updating/cleaning would be the bathrooms in the pool area.
Always a good stay here. Kids love the pool and clean rooms.
The first room we were given was horrible. I asked for a suite and got a room next to a air conditioning unit looking into a maintenance room with some bunk beds for kids. Went back down to complain and was given a different room. It was acceptable. Next time I will leave my bags in front of checkin and check room first before.
4 & 6 year old kids enjoyed the water park. Water temp could have been a bit warmer. Somewhat crowded but that is to be expected. Would return.
First night in the room we had someone attempt to get in our room. The front desk thought the room was empty and gave someone a key to it. We then got 3 phone calls from the front desk asking who we were, how to spell our name, etc. By the 3rd phone call walking up our entire family my husband was somewhat short with them on the phone and they hung up on him! Very cramped rooms. Also the Playstation did not work.
stay was ok but the sofa bed was the worst I have ever slept on. the staff was great and accommodating and we changed rooms much better. waterpark amazing.
The property is located within walking distance to dinning and shopping. The room was nicely appointed but the carpet was dirty. Small unimpressive restaurant the free coffee was not very hot. Overall I felt this hotel was not a good value for the rate.
Spent a fortune on the room only to have the pool be nothing more special than any other hotel. The slides, arcade, etc were all closed. Very disappointing and not worth the money. Would not stay here again. We could book a cheaper hotel and take the kids to a water park to have just as much fun for the same money.
Shoppes at Arbor Lakes is a short stroll from Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, and other popular attractions like Ellingson Car Museum are within a 15-minute drive. This 136-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks's 136 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks features an indoor pool, a children's pool, and a 24-hour fitness center. There's free parking and an area shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.
Thank you for the kind rating.
Thank you for the kind rating
Very quiet hotel with a terrific pool. Staff was really caring and the COVID precautions were good!
Thank you. We appreciate that you noticed the extra efforts our team has been making and that it helped make your experience better.
Great place to stay! Awesome rooms, we stayed in a room with a king bed & a set of bunk beds. Pool area was amazing!
Awesome! Thank you for sharing your kind feedback.
The water park was a cool place for the family. Wish the restaurant was open but with Covid 19 restrictions are understood.
Thank you for sharing your experience. We look forward to opening the restaurant soon.
Thank you for the kind rating
I didn’t like that the room I booked wasn’t available when I arrived . I had a bunk bed for 2 kids and a king bed for 2 adults reserved . What I ended up with was a king bed. Very disappointed.
Thank you for taking the time to share your feedback. We are sorry to learn that you did not get what you had reserved and hope to learn more soon.
Horrific experience! Water park is NOT OPEN!! I called while in Minneapolis and was told the pool area was open till 10pm but staff did not disclose that all water features and lights are ONLY ON WEEKENDS! I asked for a refund, returned to my room only to find they had locked me out of my room with all my belongings inside, not to mention this was a family vacation with my 4 & 6 year old!
Thank you for taking the time to share your view of your experience. We regret deeply that our team had to be treated by you in such a negative manner and regret having to ask for the assistance of the police department. To our other guests, we apologize for any negative impact that may of occurred and regret that the situation took as long as it did to resolve.
The cost of this hotel should have some reflect on the hotel and it’s cleanliness. The room stunk and was not clean we did get a new room but did not feel good about the hotel overall because of how dirty the room was
Oh no! Our team will be very sorry to learn of your experience. We hope to learn more from you soon.
Thank you for the 5 star rating!