The check in was fine. The room was gross and smelled like marijuana. The pool was covered in black mold and the “Covid restrictions” were NOT being followed. Capacity of 10 in a pool and there was 57. We will NEVER go back.
Old rooms, pool was closed when we arrived, had to wake up in the morning to use the pool, and had to ho to front desk to get wristbands for the pool and then walk to the pool, that should not be allowed with covid happening. Room is old and outdated the bed was comfortable. Breakfast was bad some preserved fruit and granola bar. Was expensive and there was no continental breakfast
Pool closed extremely early (8pm), bagged breakfast was extremely light - not appropriate for anyone with special diet needs.
Convenient location. Other than that, hotel was dirty, in ill-repair, and lacked staff who know what they are doing.
Room was filthy with other people's toiletries and a used juice box left under the bed.
Great place to be with kids. The location was convenient and the front desk staff very friendly.
Good parking, has a nice family restaurant for room service. The rooms are dated and dirty. They only had vending machines with no selection. It would have helped if there was like a concessions area by the front desk with a business center like most modern hotels. Also, the breakfast is NOT worth it. The eggs are clearly powdered eggs, the fruit isn’t fresh, and the coffee is from a push button machine I didn’t trust in terms of cleanliness. (Ie: i expected the Ramada to be a step up from a Hampton Inn given the price but it was a HUgE step down)
Room was not cleaned / ready as it should have been, mirror in bathroom not all cleaned, light missing in bathroom fixture; behind bathroom door the door was NOT finished painted, trimmed out with paint but NOT finished; bathroom overhead shower ceiling tile ready to "cave" in as drenched with water from the shower head. I adjusted shower head, water stopped spraying on ceiling but that tile can fall / collapse any moment. Drawer under TV had a bag of "eye" contacts and eye drops in it still with some item of clothing from other guest from before. there where fruit flies in the room also... Front lobby sitting area not really cleaned, it seemed to be old furniture (something from the 70's).
Completely run down and disgusting. Can’t believe they would charge more than 50 dollars a night. Please spend a couple extra dollars and stay somewhere else.
This place needs to be gutted totally and updated!!! there was quite the trash staying here during our stay I felt horrible for the wonderful girl working all alone when a lady at the pool with 5 little kids was pretty much trampled by a big man and ganged up in and severely attacked Pool had about 100 people In it and it was very very loud
The staff were all friendly and courteous/professional. My bed was comfortable, and my room was surprisingly quiet. The Green Mill was a decent bar and meal. So, for the basic necessities of a hotel, it is a decent place to stay. On the downside, it’s a large and older hotel that has a motel feel. The “remodeling” and “upgrades” seem to be very piecemeal and not the best workmanship. I might stay here again, but will hope for a comparable “deal” at a different facility. Continental breakfast was typical. Same meal on two consecutive mornings, but first morning was good. Second morning was mediocre. We did not use the pool area, but it looked better than most.
Hard to find, tough to beat. Hard to find, tough to beat.
I love everything about this hotel! They have the sweetest staff ever!
The best hotel stay the kids and I have ever had!! The customer service was amazing!! Way better then the Marriott across the street ..we stayed there (the residence inn by Marriott) a few weeks ago and it was the worst hotel stay we have ever had!!
Great location between twin cities and open area pool
The bathrooms have vented fans!!!! The room was clean. The front desk staff was very friendly.
Located 1.7 mi (2.8 km) from Millennium Garden, Ramada Hotel & Conference Center by Wyndham Plymouth is within a 10-minute drive of Ridgedale Center. This 149-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
All 149 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Ramada Hotel & Conference Center by Wyndham Plymouth, guests enjoy an indoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Staff members can help with accommodation requests, and provide tour or ticket assistance. Other amenities at this family-friendly hotel include a conference center, a business center, and coffee/tea in a common area.
The check in was fine. The room was gross and smelled like marijuana. The pool was covered in black mold and the “Covid restrictions” were NOT being followed. Capacity of 10 in a pool and there was 57. We will NEVER go back.
Old rooms, pool was closed when we arrived, had to wake up in the morning to use the pool, and had to ho to front desk to get wristbands for the pool and then walk to the pool, that should not be allowed with covid happening. Room is old and outdated the bed was comfortable. Breakfast was bad some preserved fruit and granola bar. Was expensive and there was no continental breakfast
Pool closed extremely early (8pm), bagged breakfast was extremely light - not appropriate for anyone with special diet needs.
Convenient location. Other than that, hotel was dirty, in ill-repair, and lacked staff who know what they are doing.
Room was filthy with other people's toiletries and a used juice box left under the bed.
Thank you very much for your review of your recent stay at our hotel.
Great place to be with kids. The location was convenient and the front desk staff very friendly.
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have and will be implementing many of these upgrades to the property within the next couple of months.
Firstly, I would like to thank you for taking the time to leave the review. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.. Again, please accept my apology.
Good parking, has a nice family restaurant for room service. The rooms are dated and dirty. They only had vending machines with no selection. It would have helped if there was like a concessions area by the front desk with a business center like most modern hotels. Also, the breakfast is NOT worth it. The eggs are clearly powdered eggs, the fruit isn’t fresh, and the coffee is from a push button machine I didn’t trust in terms of cleanliness. (Ie: i expected the Ramada to be a step up from a Hampton Inn given the price but it was a HUgE step down)
We are sorry you did not enjoy your stay with us. We will look into your concerns and correct ASAP.
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. This is a level of service that is certainly not acceptable and will be addressed. Each department will be notified of our shortcomings and we will put our full effort into correcting these areas. I do apologize again on behalf of the hotel management and staff.