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Crowne Plaza Minneapolis West by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Minneapolis West by IHG

A spacious lobby with a brick wall, a chandelier, and a seating area with sofas and a coffee table.
A spacious living room with a large sofa, armchairs, a dining table with a cake, and a television.
A bar area with wooden cabinets, bar stools, and pendant lighting.
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.
A gym with multiple cardio machines, including treadmills and stationary bikes, arranged in rows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3131 Campus Drive, Plymouth, MN, 55441
  • Place, Plymouth Playhouse
    ‪18 min walk‬
  • Place, Medicine Lake
    ‪19 min walk‬
  • Place, Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(6 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a window with curtains.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a white sofa, a small table, a desk with a computer, a television, and a bed.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 515 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A hotel dining area with a wooden table, chairs, a television, and artwork on the walls.

Presidential Suite, 1 King Bed

  • 1705 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Plymouth

Crowne Plaza Minneapolis West by IHG places you within a short walk of West Health Medical and within a mile (2 km) of Plymouth Playhouse. This 3.5-star hotel welcomes guests with 243 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Plymouth Playhouse - 18 min walk - 1.0 mile
  • Medicine Lake - 19 min walk - 1.0 mile
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.1 miles
  • U.S. Bank Stadium - 17 min drive - 15.8 miles
  • Mall of America - 23 min drive - 24.1 miles

Getting around

  • Fridley Station - 21 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Cowboy Jack's - ‬4 min drive
  • ‪Perkins American Food Co. - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Crowne Plaza Minneapolis West by IHG features a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones.
2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Comfort Inn Plymouth - Minneapolis
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  • Hot tub
  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Minneapolis West by IHG?

Crowne Plaza Minneapolis West by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Minneapolis West by IHG?

As of Sep 1, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West by IHG on Sep 6, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Minneapolis West by IHG?

This hotel is located in Plymouth within a short 19-minute walk of Plymouth Playhouse. You'll also find Sky Zone Indoor Trampoline Park and Eagle Lake Golf Center within a short drive.

Is parking available on site at Crowne Plaza Minneapolis West by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Crowne Plaza Minneapolis West by IHG?

Spa at Plymouth Creek is the hotel's spa and services include Swedish massages, hot stone massages, aromatherapy, and body wraps.

Does Crowne Plaza Minneapolis West by IHG include a casino on the premises?

No, Crowne Plaza Minneapolis West by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Minneapolis West by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Minneapolis West by IHG?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Crowne Plaza Minneapolis West by IHG?

No, but this hotel does have a sauna.

Does Crowne Plaza Minneapolis West by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Minneapolis West by IHG serves a full breakfast for a surcharge each morning at Creekside Cafe and Lounge.

Will Crowne Plaza Minneapolis West by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Minneapolis West by IHG for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Crowne Plaza Minneapolis West by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Minneapolis West by IHG?

The closest major airport to Crowne Plaza Minneapolis West by IHG is Minneapolis, MN (FCM-Flying Cloud), which is 15.7 mi away (22 minutes by car). Another top airport is Minneapolis - St. Paul Intl. Airport (MSP), which is located 23.3 mi away (32-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Minneapolis West by IHG?

No, there aren't any guestrooms at Crowne Plaza Minneapolis West by IHG that offer a balcony.

Does Crowne Plaza Minneapolis West by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Minneapolis West by IHG.

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the architecture, the feeling of openness, and the furnishings.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly and rooms are clean!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Beverly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No breakfast with the room. Not very big area in the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property. Huge lobby and lounge.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and large property. The bar is a great place to hang out and lots of covered parking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,quiet,clean room..Wonderful staff..
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely dirty and run down.
Stayed 3 nights in May 2026
Verified review

8/10 Good

RONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to handicaped rooms was a considerable distance from entrance and lobby. It seemed like at least the distance of a football field or more. The staff were aware of distance and offered a wheelchair. The hotel staff were acomidating and helpfull. The breakfast had plenty of choices and the food was good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gabrielle Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & large. Plenty of meeting rooms available for our group.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh buffet with service. Parking was to the side and a 3 min walk
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable and quiet stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For someone who has issues with bending at my knees, the toilets in the room were way too low. I couldn’t sit on the one in my room without it causing me pain. I had to use the restroom near the lobby. Other than that one complaint. The staff were amazing and friendly. The food was on point, especially the pizza at the bar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real complaint is that the common areas were exceptionally cold all weekend. Staff was great.
Europa Room stage.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Azael

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall a ok experience. Noticed there wasn’t any maintenance check done in my room prior to my arrival since there was a section without electricity. No microwave in the room which I found odd. Gym equipment were in ok condition.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were hot
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dogs were welcomed with love, and my odd requests were honored with a smile by every single person I met. The staff are attentive, kind, and have an easy manner. The hotel handled a big Minnesota spring storm with grace. I ended up extending my stay by a week!
Walking path through the woods right outside.
The view from many rooms is of the snowy woods, or Plymouth Creek.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Comfortable and a good value but does show a little age in few spots.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

lynne

Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Molly

Liked: Amenities
Easy check-in and friendly staff. Rooms are comfortable, but a bit dated.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Marlys

Liked: Cleanliness
Disliked: Staff & service
Requested room near elevator or lobby can’t walk far because of broken back. Room was very end furthest walk u can have, requested time I made reservations and when I arrived.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and fresh food. The beds are very comfortable. We try to stay here whenevef we are in the area
Stayed 1 night in Sep 2025

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