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Recent guest reviews

the check-in was fine what i don't like is the long walk to the room the far end of the building on the 3rd floor no elevator on that end of the building there couldn't have been 50 people in the whole place

Ground floor was very cold.

I like the classic look, but could use some upgrades

No way to keep them from laundering your towels. So so restaurant.

It was quiet and comfortable. I was there for a work meeting and it was laid out well and the food was great.

Our room wasn’t cooling properly and there were a few lights out in our room.

Place was a dump. We had a newborn baby with us and lost $600 as had prepaid for multiple rooms and between condition of property and the clientele were concerned about safety. Just left and stayed elsewhere.

Quick trip to the Twin Cities for a Christmas party in Wayzata on a cold December weekend. Hotel was conveniently located close to Wayzata, and the staff was very cordial and helpful.

Everything was good but the front desk staff did not provide a receipt.

I looked all over for a place that we could bring out small Shiba Inu dog with us; Either it was very expensive, or the places were horrible. We couldn't believe the listing when we first saw it, the price was so reasonable. Our stay was perfect, the rooms were nice, upper scale furnishings and many amenities. Plus, our dog's stay was free. I would stay there again in a heart beat.

Massive hotel with a very nice convention center. Wonderful lunch at the hotel restaurant. Beautiful location in Plymouth, tucked on the edge of a residential area. Half mile from shops and restaurants.

Unfortunately our flight from Phoenix was delayed over two hours. As a result we arrived, at the hotel, considerably after midnight. When we arrived we learned that as we hadn't checked in before midnight we were a no show and had no reservation. We were told "Expedia" refused to authorize charges for our stay and were unable to check in for over an hour. After two frustrating calls with Orbitz, the hotel Night Manager took pity on us and put us in a room. Subsequently we were informed that our room was paid for by Expedia. I had thought that a reservation which was non-cancelable and non-refundable guaranteed the room for the period reserved. My wife and I are perplexed and terribly disappointed by this experience. While Orbitz (or Expedia) had no control over the delay of our flight, and subsequent late arrival, I find that accepting my payment and then failing to provide the service purchased represents the poorest of customer service.

All my needs were taken care off. Some before I even requested. Great stay.

The staff is very friendly I love my stay❤️ I would recommend to any friends and family I would return to stay here again if I m back in the area.

We got there and had to switch rooms due to wrong room given. Then when we got to our right room there was hair in the bathroom and hair in the bed with food crumbs. We left the hotel and did not stay and went to a different hotel in the area.

This Hotel has a great location easy to get to anywhere in Minneapolis. Beautiful clean rooms and wonderful staff.

It's a good place to stay in Plymouth. Nice for weekend.

Hard to get coffee in the middle of the day - bar service not consistent - several times we could not find an employee in the restaurant/bar area.

Campus Drive Plymouth MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Crowne Plaza Minneapolis West, an IHG Hotel is located 2.5 mi (4 km) from Millennium Garden and within a 10-minute drive of Ridgedale Center. This 3.5-star hotel welcomes guests with 243 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Creekside Cafe offers relaxing garden views; Europa Room specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

Crowne Plaza Minneapolis West, an IHG Hotel's 243 rooms are soundproofed and provide refrigerators, coffee makers, and phones. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Crowne Plaza Minneapolis West, an IHG Hotel features a full-service spa, an indoor pool, and a health club. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and outdoor tennis courts.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Crowne Plaza Minneapolis West, an IHG Hotel

Everyone (9) Couples (8) Business (1) Family (6) Friends (1)
4
Family Family with small children

the check-in was fine what i don't like is the long walk to the room the far end of the building on the 3rd floor no elevator on that end of the building there couldn't have been 50 people in the whole place

By , from Sacramento Ca. on Aug 18, 2020

Review comment responded on Sep 17, 2020

Thank you for staying with us!

5
Business Business

Ground floor was very cold.

By on Feb 15, 2020

Review comment responded on Feb 29, 2020

We apologize for the temperature on the ground floor. We hope you come back and give us another chance to show you what a fine hotel we are.

1
Partner Couples

I like the classic look, but could use some upgrades

By on Feb 4, 2020

Review comment responded on Feb 29, 2020

Thank you for your honest feedback. I will pass on your comments to our management team.

4
Partner Couples Family

No way to keep them from laundering your towels. So so restaurant.

By on Nov 4, 2019

5
Business Business

It was quiet and comfortable. I was there for a work meeting and it was laid out well and the food was great.

By on Sep 18, 2019

Review comment responded on Sep 21, 2019

Thank You!

4
Partner Couples Family

Our room wasn’t cooling properly and there were a few lights out in our room.

By on Aug 27, 2019

Review comment responded on Aug 27, 2019

We apologize for the minor issues you encountered thanks for scoring us in a positive manner and we will take a look at the room to make sure these items are fixed.

1
Family Family with small children Partner Couples

Place was a dump. We had a newborn baby with us and lost $600 as had prepaid for multiple rooms and between condition of property and the clientele were concerned about safety. Just left and stayed elsewhere.

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

We deeply apologize for your last stay with us. This is not normal feedback please reach out to the hotel and ask to speak to the GM so we can make this better.

5
Everyone

By on Jun 4, 2019

Review comment responded on Jun 4, 2019

thanks for the perfect score!

5
Everyone

By on Nov 8, 2018

Review comment responded on Nov 11, 2018

thanks for giving us a perfect score.

4

very good hotel close to wayzata..

Everyone

Quick trip to the Twin Cities for a Christmas party in Wayzata on a cold December weekend. Hotel was conveniently located close to Wayzata, and the staff was very cordial and helpful.

By , from Chicago on Dec 18, 2017

Crowne Plaza Minneapolis West, an IHG Hotel

3131 Campus Drive, Plymouth, MN 55441
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