The staff, both the girl who spoke with me on the phone and the girl at the front desk when we arrived, were very friendly and helpful! Our room was very clean, we had lots of room, plenty of towels and the dove products in the bathroom were very nice to use! Two small suggestions would be to please have easier instructions for the Keurig in the room for people like us who doesn't use one very often and a TV channel guide would also be appreciated! Otherwise everything else, including the breakfast selections, were awesome!! Thankyou!