Skip to main content
Beginning of main content

Recent guest reviews

I like the friendly staff and the room was clean. I was bummed the pool wasn’t open or operational.

Checked in, and was given a double queen rather than the king bed, that I reserved a month earlier.

It was a nice clean hotel for a short business trip.

Hot tub was not working which was a shame. 3rd floor water is hard to adjust.

Check in staff was friendly. Room was spacious and very clean. Definitely stay again.

Convenient and close to things we needed for this trip made it a good choice to stay at this hotel. Nice ambiance and feel along with a friendly staff was key to being satisfied.

Great hotel staff and great breakfast bar check in was easy and accommodated our arrival quickly thank you 👍

Everyone was very friendly, the only complaint is the hard mattress. Overall the room was excellent, loved the French doors separating the bedroom from the rest of the room.

I like this hotel. Our room's bathroom door was hard to open and close, but the breakfast was wonderful.

Very nice place and location was great! Great staff and nice pool

We have stayed here many times and have never had a problem! Super staff-very helpful! Clean and easy to check in!

Country Inn & Suites is usually a homey, comfortable hotel with clean facilities and friendly staff. So I was sorely disappointed by my stay at the West Bend, WI, location. We walked into a freezing cold room with beds that were very poorly made--the pillowcases were wrinkled, not crisp, making me wonder if they were even clean. In the bathroom, I discovered a strange leak coming from the side of the sink, resulting in a thick BROWN line of liquid that ran from edge to drain. The toilet paper rolls had clumsily folded triangles--why bother? And that evening, when we returned from the wedding we were in town to attend, I went to make a cup of tea in the lobby and found that there was plenty of artificial sweetener, but the sugar section was empty; I looked around for a spare packet and found none, so I went to the front desk--the guest clerk looked awfully young. When I inquired, she went to the kitchen to look for some, then searched in the cabinet under the coffee machines and came up empty. "I guess we're out," she said. "Will there be some for breakfast in the morning?" I asked. "Not unless someone goes on an emergency sugar run," she replied. I held out hope that someone would go to one of the MANY nearby stores to buy sugar by breakfast, but when we came downstairs at 10 a.m., it was still out; I asked at the front desk (different clerk), and she said they had none. INEXCUSABLE. And on top of that, the buffet was a mess--sticky counters, dishes everywhere. $162 for this?

We have stayed here many times and always found it a comfortable and friendly place. The breakfast is good the coffee always fresh.

the freshly baked cookies were a hit. rooms were clean & comfortable. if I had to make a complaint, it would be the toilet paper quality; could have been better

Gateway Ct West Bend WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a mile (2 km) of Kettle Moraine Ice Center, Country Inn & Suites by Radisson, West Bend, WI is within 3 miles (5 km) of Washington County Old Courthouse Museum. This 58-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

The 58 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Country Inn & Suites by Radisson, West Bend, WI enjoy free WiFi in public areas, a 24-hour business center, and a library. Free parking is included with your stay. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include express check-out and a TV in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

1 King Bed | Sleeps 3

King, Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Country Inn & Suites by Radisson, West Bend, WI

Everyone (13) Couples (3) Family (5)
4
Partner Couples Family

I like the friendly staff and the room was clean. I was bummed the pool wasn’t open or operational.

By on Apr 9, 2021

4
Everyone

By on Mar 7, 2020

Review comment responded on Mar 8, 2020

Thank you for great review. I will share it with the team.

3
Partner Couples Family

Checked in, and was given a double queen rather than the king bed, that I reserved a month earlier.

By on Dec 3, 2019

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 19, 2019

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.

4
Business Business

It was a nice clean hotel for a short business trip.

By on Aug 8, 2019

Review comment responded on Aug 16, 2019

Thank you for the kind words. I hope that you will be staying with us on your next visit when you are in town

4
Business Business

Hot tub was not working which was a shame. 3rd floor water is hard to adjust.

By on Aug 5, 2019

Review comment responded on Aug 16, 2019

Thank you for your valuable feedback. I will address the issues with the new owners. We are planning a major renovation this winter which will include the bathrooms in each room. I do apologize about the the hot tub. The parts have been ordered, and it should be fixed shortly. When you are in the area again, I hope that you will consider staying with us .

4
Everyone

By on Jun 10, 2019

Review comment responded on Jun 22, 2019

Thank you for your great review. Most importantly, we appreciate you choosing our hotel as your home away from home. I hope the next time you are in the surrounding area, you choose our hotel.

5
Everyone

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for the 5 STAR review!!! We are happy you enjoyed your stay and hope to see you again soon!! Kind regards,

5
Everyone

By on Apr 30, 2019

Review comment responded on May 1, 2019

Thanks for the nice review. We are happy you enjoyed our hotel and hope to see you again soon!! Kind regards,

5
Partner Couples Family

Check in staff was friendly. Room was spacious and very clean. Definitely stay again.

By , from Henderson, us on Feb 26, 2019

Review comment responded on Mar 5, 2019

Thank you for the nice review!! We are glad you enjoyed your stay and hope to see you again soon!! Kind regards,

Country Inn & Suites by Radisson, West Bend, WI

2000 Gateway Ct, West Bend, WI 53095
url importing http://www.orbitz.com/West-Bend-Hotels-Country-Inn-&-Suites-by-Radisson,-West-Bend,-WI.h125467-p2.Hotel-Reviews
There was an error importing /West-Bend-Hotels-Country-Inn-&-Suites-by-Radisson,-West-Bend,-WI.h125467-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/West-Bend-Hotels-Country-Inn-&-Suites-by-Radisson,-West-Bend,-WI.h125467-p2.Hotel-Reviews