Midtown - Westport Vacation Packages

The room was clean and amenities were plentiful! I plan to stay here again

Asked for Glassware from the Front Desk, only Paper cups in room. They said that they’re understaffed and couldn’t help. The Bed Pillows are absolutely horrendous and flat as pancakes.

The staff were very nice and helpful. The AC in the room was the loudest i have ever heard. We had to shut it off at night when we returned to our room. Our room was on the street side which was basically on top of the street so the traffic was noisy. When we went outside to have an afternoon cup of coffee, other people were also at the outdoor tables smoking marijuana Cant you go anywhere anymore without having to put up with the skunk smell? Very disappointing. How was the workers to know that? I guess they wouldnt. I expected better from this hotel chain