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JW Marriott Miami

5.0 out of 5.0

Recent guest reviews

Clean, hotel staff very helpful and friendly. Will stay here in the future

Very nice rooms , best staff , very well managed hotel

I traveled to Miami on business. The location was perfect for my purposes. The noise from the nearby construction was disturbing at night but I understand that is not the fault of the hotel. My room thermostat did not seem to control the temperature in my room. I was always cold and it was in the 80's+ outside. the housekeeping attendant did not refill the coffee butler each day with the necessary cream and sugar so I ran out. Very disappointing.

The hotel did meet my expectations but they failed to credit my account with pre payment and as a result they charged my my debit card twice. They have tried to make amends but room credit still not back in my account. When i arrived i looked haggard from the heat and was offered a bottle of water by the check in clerk only to learn he charged my room over $ 7 for this water. I complained and the charge was removed.

The hotel was great and met our expectations. The pillows were a little too soft for our liking, but that was the only thing we didn't like. The hotel was in a great location, which we really likes. We went to Little Havana and Soutj Beach, so the hotel was in a great central location for that. Overall our trip to Miami was great and we plan on returning.

Love it for Family or bussiness. Quiet, clean, polite staff....Perfect!!

The customer service and the location was very good, it is definitely worth for the money !!!!!

This hotel has the best staff ive seen in ages. They are extremely polite and helpful. The rooms were quite clean. The pool was clean but not as vibrant as hotels in south beach. The only issue was the parking fee which was $34+tax+tip which was quite high. Overall our experience was very good.

This is a very nice hotel, friendly staff, clean rooms, great location and excellent value.

First time at this hotel which is on Brickell. Very friendly staff, beautiful rooms, beautiful lobby. Not cheap, however, and valet parking problematic because parking circle is too small and crowded (and costs $34/day!). But overall a very fine hotel in the Brickell area.

not a trendy place, but a great place to come back to after the more happening places. service was excellent, staff when out of their way to be helpful and friendly

This hotel was wonderful and the staff was amazing. We had no problems and will stay there next time we are in Miami.

The hotel is just excellent. Very good location and great service!!! Everything very clean, beds are so comfortable!! Everything really good!!

THE STAFF WAS VERY FRIENDLY AND HELPFUL, THE BATHROOMS SPOTLESS, AND THE BEDS....HEAVEN!!! OVER ALL VERY CLEAN, AND WE FELT RIGHT AT HOME, NO NOISES AT NIGHT, WE CALLED FOR ROOM SERVICE AND WE ALSO NEEDED HELP WITH THE INTERNET CONECTIONS AND HELP DESK WAS VERY CORTEOUS AND SENT WHAT WE NEEDED RIGHT AWAY. GREAT EXPERIENCE!!!!!

The hotel and pool area were extremely clean and the service was very good. I would definitely stay at this hotel again. The hotel is located conveniently to restaurants, shopping and activities.

It is an old hotel, but their services and room service food are excellent. Also their location couldn't be any better.

Had a very relaxing stay at the hotel. The beds were very comfy, the staff was friendly and quick, and the room service was excellent! When we booked the room, we thought we would only be getting a city view, but much to our delight our room had an amazing view of the bay! I will definitly be staying at the JW Marriott Hotel Miami the next time I am down that way.

This was a lovely hotel. The service was excellent. It was close to local nightlife and had a great atmosphere.

perfection

Room options

Concierge Room, Room

Full 2 | King 1 | Sleeps 3

Suite, 1 Bedroom

King 1 | Sleeps 3

Guest reviews for JW Marriott Miami

Everyone (2) Business (3) Couples (7) Family (4) Other (1) Friends (2)
5

nice location, around everything!

Everyone

Clean, hotel staff very helpful and friendly. Will stay here in the future

By on Aug 18, 2017

5

very nice hotel with top of the class service ,

Everyone

Very nice rooms , best staff , very well managed hotel

By , from LakeRidge Va on Jul 22, 2017

2

great location for brickell business

BusinessTravelers

I traveled to Miami on business. The location was perfect for my purposes. The noise from the nearby construction was disturbing at night but I understand that is not the fault of the hotel. My room thermostat did not seem to control the temperature in my room. I was always cold and it was in the 80's+ outside. the housekeeping attendant did not refill the coffee butler each day with the necessary cream and sugar so I ran out. Very disappointing.

By on Oct 20, 2015

1

quick get away to downtown miami

Singles

The hotel did meet my expectations but they failed to credit my account with pre payment and as a result they charged my my debit card twice. They have tried to make amends but room credit still not back in my account. When i arrived i looked haggard from the heat and was offered a bottle of water by the check in clerk only to learn he charged my room over $ 7 for this water. I complained and the charge was removed.

By on Jul 24, 2015

5

miami weekend trip

Couples

The hotel was great and met our expectations. The pillows were a little too soft for our liking, but that was the only thing we didn't like. The hotel was in a great location, which we really likes. We went to Little Havana and Soutj Beach, so the hotel was in a great central location for that. Overall our trip to Miami was great and we plan on returning.

By on May 19, 2015

5

family or bussiness...

Couples

Love it for Family or bussiness. Quiet, clean, polite staff....Perfect!!

By on Mar 15, 2015

4

worth for the money

Families

The customer service and the location was very good, it is definitely worth for the money !!!!!

By on Nov 18, 2014

5

everything was good except parking

Families

This hotel has the best staff ive seen in ages. They are extremely polite and helpful. The rooms were quite clean. The pool was clean but not as vibrant as hotels in south beach. The only issue was the parking fee which was $34+tax+tip which was quite high. Overall our experience was very good.

By on Sep 1, 2014

5

great hotel

Couples

This is a very nice hotel, friendly staff, clean rooms, great location and excellent value.

By on May 23, 2014

4

upscale hotel in heart of miami

Couples

First time at this hotel which is on Brickell. Very friendly staff, beautiful rooms, beautiful lobby. Not cheap, however, and valet parking problematic because parking circle is too small and crowded (and costs $34/day!). But overall a very fine hotel in the Brickell area.

By on Mar 9, 2014