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Hotel Urbano at Brickell

3.5 out of 5.0

Recent guest reviews

It Is a good hotel to stay for some days to do somethings in downtown Miami.

The carpet was very dirty, the toilet wasn't attached to the floor and would almost tip over while sitting on it. And the overpass was literally right outside our room with cars blaring all night. Do not stay on the south side of the hotel, especially not the third floor. The staff were very friendly and helpful.

The staff was extremely helpful in planning travel in the Miami area. The hotel was bright and comfortable. Sergio, the day manager, was very helpful as was his assistant. The breakfast buffet was very good and the coffee was delicious. The hotel was immaculate.

beautiful location- wonderful staff- relaxing pool... can't ask for more!

The hotel was nicely adorned with exceptional staff. Everyone was friendly and helpful. The room was very quiet even though it was next to the freeway. Good breakfast which is included.

I flew into Miami on a red eye and immediately went to the hotel to get a few hours of rest before a big conference... However no sleep was to be found. The hotel sits right next to the freeway and the noise is unbearable. Plus, my room had an adjoining room separated by a thin door.... I could hear every work the guests next door said. If you're looking to get a good night's rest, this is not the hotel for you. I checked out after 3 hours and the hotel refused to give me a refund of my prepaid, 2 night stay even though I didn't stay more than 3 hours. Do not recommend at all... There are many other great, comparably priced options in Miami.

1) Staff is unqualified for the job, from the way they dress to the way they treat customers (not bad but very unprofessional) 2) Room had broken AC, ask the front desk at check out about the problem, i didn't even got an apology from them Very very unprofessional staff.

Stayed 3 days and ordered a city view. Reservations were made 2 months ahead of time. Got there room was unavailable and didn't get my room until the last day of check out. Breakfast was average, the same thing everyday. Oranges juice was watered down as hack. Gym area was a joke. Was very small not much to anything to use. Pool area was average and simple. Room was comfortable enough to stay in. But staff was very friendly and helpful. Valet parking is 25.00 but you can park across the street for FREE. I did with no problem for 3 days straight.

Beware, this hotel charges for valet parking. There is no free parking. I was fortunate to be able to park around the corner (the hotel is in a residential area). Also, the accomodations are less than ideal, but you get what you pay for in life.

For the cost is went beyond expectations. Nice beds. Good location.

Loved the pool view balcony and the breakfast was great!

I made a reservation with this hotel because the rate was $99 and it was pet friendly, I arrive at the hotel and I find out there's a $75 pet fee then the hotel had no free parking so you have to use the valet service which is $30 a day. By the time al is said an done I spent more on incidentals then on the room rate. Plus we were on the first floor so heard everything from the rooms above including the flushing of the toilets. I would never go back to that hotel or recommend it to someone else

pleasant staff..furnishings dated and in need of cleaning..spots..wear..etc. just very worn..When new it must have been great. fashionable but not special housekeeping needs to be better...especially shower room very stuffy..AC not good..humid etc good value for the reasonable price, but unlikely to rebook.

This was a great location for Miami business trip. It wasn't easy to find a close place to eat late at night without driving. The small bar/restaurant was understaffed.

Nice hotel on a busy street. I could hear street noise from my room, but did not disturb my sleep. Self parking option would be nice. Not much to do in this neighborhood so it is car dependent if you want a bite to eat. I would stay again as it is a good value for Miami.

I spent 6nights and 7days in Miami. I had a wonderful time! Hotel Urbano is a clean hotel. My favorite part has to be the pool area. The pool along with the fire pit was just perfect to relax. The location wasn't too close as i thought it would be to downtown, however you can catch the trolley right across the street. Front desk worker Nelson, and Soi the bartender made me feel right at home. They went above and beyond to help me with whatever i needed. Overall, I had a great time and I would stay again at Hotel Urbano.

Ended up studying 2 nights as it was easy for transport with the free Miami trolley system outside the hotel , the interconnecting Miami mover and bus system to Sth Beach giving us the taste of Miami at a reasonable price . Hotel and staff great - expensive on the drinks at the bar I thought but with a pool to drink next to sll good

The location is great after hanging out on south beach was nice to come sleep in peace and quiet. Didn't like the valet parking so much being in and out tipping got expensive not to mention the $30 a night extra for it.

it was a very nice stay at this hotel. the staff was very friendly and very helpful. we also found that it has a very good location and we enjoyed driving around with the trolley (free).

We arrived a day early for the cruise. This hotel isn't as close to the pier but the free trolley took us to Bay side and from there we caught a $10 cab to the pier. We came on a Sunday so it wasn't packed We enjoyed the pool, the room is spacious (two queen beds), the gym and breakfast. They had a very nice bathroom. The curtains were dirty and the sheets were noisy. All in all though it was a nice priced small hotel.The staff was polite and helpful. A lot of beautiful art work.

2500 Brickell Ave Miami FL

Hotel Urbano at Brickell places you in Brickell, within a leisurely stroll of popular sights such as Vizcaya Museum and Gardens and Patricia And Phillip Frost Museum Of Science. This 3.5-star hotel welcomes guests with 65 rooms and conveniences like an outdoor pool, free in-room WiFi, and a health club. Located centrally in Miami, it's also close to PortMiami and Miami Convention Center.


Dining

Start your day off right with a free continental breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


All of Hotel Urbano at Brickell's 65 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch plasma TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, safes, and phones are also available.

Rooms


At Hotel Urbano at Brickell, guests enjoy features like an outdoor pool, a health club, and free WiFi in public areas. Valet parking is available for USD 29.28 per night, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Other amenities at this boutique hotel include 3 meeting rooms, a business center, and coffee/tea in a common area.

Property features

Room options

Double Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Double Room, 2 Double Beds, Pool View

Full 2 | Sleeps 4

Standard Room, Accessible, City View

Twin 1 | Sleeps 2

Guest reviews for Hotel Urbano at Brickell

Everyone (12) Business (6) Couples (8) Family (9) Friends (4) Other (3)
4
Everyone

It Is a good hotel to stay for some days to do somethings in downtown Miami.

By on Feb 20, 2017

Review comment responded on Feb 22, 2017

Dear Guest, I would like to thank you for your feedback, we are glad that you enjoyed your stay with us. We hope to see you again very soon.

1

dirty carpet, extremely loud highway

Everyone

The carpet was very dirty, the toilet wasn't attached to the floor and would almost tip over while sitting on it. And the overpass was literally right outside our room with cars blaring all night. Do not stay on the south side of the hotel, especially not the third floor. The staff were very friendly and helpful.

By on Jan 16, 2017

Review comment responded on Feb 16, 2017

Dear guest, I would like to apologize for any inconvenience you experienced during your stay. You concern is very important to us and was addressed immediately. We will make sure it does not happen again. Sincerely,

4

excellent breakfast buffet, near trolley stop

Everyone

The staff was extremely helpful in planning travel in the Miami area. The hotel was bright and comfortable. Sergio, the day manager, was very helpful as was his assistant. The breakfast buffet was very good and the coffee was delicious. The hotel was immaculate.

By , from granville, ny on Dec 15, 2016

Review comment responded on Dec 22, 2016

Dear Guest, thank you very much for a such positive comment, we really appreciate your feedback and we look forward to seeing you again soon.

5

oasis in a city

Everyone

beautiful location- wonderful staff- relaxing pool... can't ask for more!

By on Oct 27, 2016

Review comment responded on Oct 29, 2016

Thank you for taking time to review us! Our pool area really is a great place to hang out and relax, especially when the fire pit is lit! I'm glad you enjoyed it!

4

nice hotel close to key biscayne.

Everyone

The hotel was nicely adorned with exceptional staff. Everyone was friendly and helpful. The room was very quiet even though it was next to the freeway. Good breakfast which is included.

By , from Grantsville, UT on Oct 18, 2016

Review comment responded on Oct 18, 2016

Dear guest, I would like to thank you for taking the time to share your experience with the Hotel Urbano. Comments like your make us happy and motivated to continue offering the excellent hotel experience that we are famous for. Thank You again and we look forward to seeing you again soon.

3

extremely loud!

Everyone

I flew into Miami on a red eye and immediately went to the hotel to get a few hours of rest before a big conference... However no sleep was to be found. The hotel sits right next to the freeway and the noise is unbearable. Plus, my room had an adjoining room separated by a thin door.... I could hear every work the guests next door said. If you're looking to get a good night's rest, this is not the hotel for you. I checked out after 3 hours and the hotel refused to give me a refund of my prepaid, 2 night stay even though I didn't stay more than 3 hours. Do not recommend at all... There are many other great, comparably priced options in Miami.

By , from Los Angeles, CA on Oct 16, 2016

Review comment responded on Oct 18, 2016

We are really sorry that you did not have a good experience in our hotel, this is not common. Please accept my apologies and I hope we can have another opportunity to show that we can provide to you the excellent service that all our guests enjoy every day.

1

run by amateurs

Everyone

1) Staff is unqualified for the job, from the way they dress to the way they treat customers (not bad but very unprofessional) 2) Room had broken AC, ask the front desk at check out about the problem, i didn't even got an apology from them Very very unprofessional staff.

By , from Miami Florida on Oct 12, 2016

Review comment responded on Oct 18, 2016

Dear Guest, thank you for taking the time to share your experience with the hotel Urbano, your feedback is very important to us. Rest assured that your concern was addressed and we are working to improve our services.

3

wasnt what i expected

Everyone

Stayed 3 days and ordered a city view. Reservations were made 2 months ahead of time. Got there room was unavailable and didn't get my room until the last day of check out. Breakfast was average, the same thing everyday. Oranges juice was watered down as hack. Gym area was a joke. Was very small not much to anything to use. Pool area was average and simple. Room was comfortable enough to stay in. But staff was very friendly and helpful. Valet parking is 25.00 but you can park across the street for FREE. I did with no problem for 3 days straight.

By on Sep 13, 2016

Review comment responded on Sep 15, 2016

Dear Guest, I would like to thank you for taking the time to share your experience with the hotel Urbano. Your feedback is very important to us, will help us identify areas to improve and offer an unforgettable hotel experience.

3
Everyone

Beware, this hotel charges for valet parking. There is no free parking. I was fortunate to be able to park around the corner (the hotel is in a residential area). Also, the accomodations are less than ideal, but you get what you pay for in life.

By on Aug 26, 2016

4

perfect for a quick miami trip. beds are awesome!

Everyone

For the cost is went beyond expectations. Nice beds. Good location.

By , from orange county, ca on Jul 27, 2016