The gym area plus the swimming pool. They were clean with towels. But we missing the heat water for swimming pool.
We checked into the hotel in the evening. Out toilet was not flushing and was clogged. We went to the front office and they told us they couldn’t fix it and gave us a plunger to take care of it ourselves. The breakfast was cold.
A pesar de que en la tarifa estaba incluido el servicio de internet, no lo pudimos usar de manera continua.
View of parking lot
Very nice and comfortable. Staff are very professional and helpful. Cleaning crew very nice even with the virus going on they still find away to accommodate. I will definitely refer and go back there when ever the family need a break from California
TimeCH/IN 5.PM ROOM NOT READY @bad service housekeeping dept.
Bad customer service, and the lady on the front desk was very rude
Very upsetting experience. The key that was provided to us didn’t work so we had to do the run around to key a new key and wait in line to get it programmed... the door handle didn’t work correctly and had to be turned the opposite direction to open the door. Room is poorly insulated so all noise from outside can be heard, especially people making noise next door. Over all a 4/10 experience.
Excellent hotel clean and very nice rooms also the price very affordable Recommend
They take a deposit of $50 but they hold you whole funds on your card
Same day booking it wss clean except for the carpet and fridge had foul odor once opened
Customer service of front desk. They treated me well.
Todo muy limpio. Pero, la nevera estaba rota. Y una lámpara no trabajaba.. pienso que deben mirar ésos detalles ,antes de rentar el roam.
Housekeeping is mediocre. Never came to clean up the room in 4 days!
Palmetto General Hospital is a short stroll from Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel, and other popular attractions like Hialeah-Miami Dade College are within a couple of miles (3 km). This 146-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.
All 146 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Guests of Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
The gym area plus the swimming pool. They were clean with towels. But we missing the heat water for swimming pool.
We checked into the hotel in the evening. Out toilet was not flushing and was clogged. We went to the front office and they told us they couldn’t fix it and gave us a plunger to take care of it ourselves. The breakfast was cold.
Thank you for your feedback. We will be addressing your concerns.
A pesar de que en la tarifa estaba incluido el servicio de internet, no lo pudimos usar de manera continua.
Thank you for your feedback. We will be addressing your concerns.
Thank you for your feedback. We will be addressing your concerns.
View of parking lot
Thank you for your feedback. We will be addressing your concerns.
Very nice and comfortable. Staff are very professional and helpful. Cleaning crew very nice even with the virus going on they still find away to accommodate. I will definitely refer and go back there when ever the family need a break from California
Thanks for staying with us. We appreciate your feedback!
TimeCH/IN 5.PM ROOM NOT READY @bad service housekeeping dept.
Thank you for your feedback. We will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback!
Bad customer service, and the lady on the front desk was very rude
Thank you for your feedback. We will be addressing your concerns.
Very upsetting experience. The key that was provided to us didn’t work so we had to do the run around to key a new key and wait in line to get it programmed... the door handle didn’t work correctly and had to be turned the opposite direction to open the door. Room is poorly insulated so all noise from outside can be heard, especially people making noise next door. Over all a 4/10 experience.
Thank you for your feedback. We will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback!