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Recent guest reviews

The gym area plus the swimming pool. They were clean with towels. But we missing the heat water for swimming pool.

We checked into the hotel in the evening. Out toilet was not flushing and was clogged. We went to the front office and they told us they couldn’t fix it and gave us a plunger to take care of it ourselves. The breakfast was cold.

A pesar de que en la tarifa estaba incluido el servicio de internet, no lo pudimos usar de manera continua.

View of parking lot

Very nice and comfortable. Staff are very professional and helpful. Cleaning crew very nice even with the virus going on they still find away to accommodate. I will definitely refer and go back there when ever the family need a break from California

TimeCH/IN 5.PM ROOM NOT READY @bad service housekeeping dept.

Bad customer service, and the lady on the front desk was very rude

Very upsetting experience. The key that was provided to us didn’t work so we had to do the run around to key a new key and wait in line to get it programmed... the door handle didn’t work correctly and had to be turned the opposite direction to open the door. Room is poorly insulated so all noise from outside can be heard, especially people making noise next door. Over all a 4/10 experience.

Excellent hotel clean and very nice rooms also the price very affordable Recommend

They take a deposit of $50 but they hold you whole funds on your card

Same day booking it wss clean except for the carpet and fridge had foul odor once opened

Customer service of front desk. They treated me well.

Todo muy limpio. Pero, la nevera estaba rota. Y una lámpara no trabajaba.. pienso que deben mirar ésos detalles ,antes de rentar el roam.

Housekeeping is mediocre. Never came to clean up the room in 4 days!

W 20th Ave Hialeah FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Palmetto General Hospital is a short stroll from Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel, and other popular attractions like Hialeah-Miami Dade College are within a couple of miles (3 km). This 146-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 146 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

Everyone (23) Couples (4) Family (16)
4
Family

The gym area plus the swimming pool. They were clean with towels. But we missing the heat water for swimming pool.

By on Dec 28, 2021

Review comment responded on Dec 29, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family

We checked into the hotel in the evening. Out toilet was not flushing and was clogged. We went to the front office and they told us they couldn’t fix it and gave us a plunger to take care of it ourselves. The breakfast was cold.

By on Dec 19, 2021

Review comment responded on Dec 29, 2021

Thank you for your feedback. We will be addressing your concerns.

2
Family

A pesar de que en la tarifa estaba incluido el servicio de internet, no lo pudimos usar de manera continua.

By on Jun 14, 2021

Review comment responded on Jun 21, 2021

Thank you for your feedback. We will be addressing your concerns.

2
Everyone

By on May 18, 2021

Review comment responded on May 28, 2021

Thank you for your feedback. We will be addressing your concerns.

3
Family with small children

View of parking lot

By on May 10, 2021

Review comment responded on May 10, 2021

Thank you for your feedback. We will be addressing your concerns.

5
Family Family with small children

Very nice and comfortable. Staff are very professional and helpful. Cleaning crew very nice even with the virus going on they still find away to accommodate. I will definitely refer and go back there when ever the family need a break from California

By on May 8, 2021

Review comment responded on May 10, 2021

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples

TimeCH/IN 5.PM ROOM NOT READY @bad service housekeeping dept.

By on Apr 28, 2021

Review comment responded on Apr 28, 2021

Thank you for your feedback. We will be addressing your concerns.

5
Everyone

By on Apr 26, 2021

Review comment responded on May 10, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family with small children Family

Bad customer service, and the lady on the front desk was very rude

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Thank you for your feedback. We will be addressing your concerns.

1
Partner Couples

Very upsetting experience. The key that was provided to us didn’t work so we had to do the run around to key a new key and wait in line to get it programmed... the door handle didn’t work correctly and had to be turned the opposite direction to open the door. Room is poorly insulated so all noise from outside can be heard, especially people making noise next door. Over all a 4/10 experience.

By on Apr 3, 2021

Review comment responded on Apr 5, 2021

Thank you for your feedback. We will be addressing your concerns.

Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

6650 W 20th Ave, Hialeah, FL 33016
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