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Holiday Inn Express & Suites Miami - Hialeah

2.5 out of 5.0

Recent guest reviews

Staff was very nice and helpful, but unlike other HIE, there were no snacks available or coffee at night. Not even for sale!

It was a lovely trip, the staff very nice to talk to and the building was very clean. My room was lovely but too cool for me.

Dirty, rooms smelled like smoke, bugs in the headboards. Worst Holiday inn ever.

The first floor was undergoing a remodeling project which affected the elevators but the room we stayed in was renovated and it was nice.

There was an issue in the beginning regardingmy reservation and rm preference. However, the issue was resolved and management was very supportive and followed through.

I had a good time! Thank you! Next year I will be there

Good stay. Hotel staff very kind and accommodating. I was only there because father was across street at hospital so did not spend much time at hotel. But looked like a nice breakfast, pretty pool, and nice workout room

Front desk staff was great, Friendly , helpful! Thank you, Barbara Muniz

Pool too cold no towel and I have to call so they can give towel no good also they did not clean my room.

I purchased the room for business travel, thinking it would add convenience. I was met with a large number of tractor trailers in the parking lot, forcing me to park in the back corner of the parking lot. This location is not convenient to local attractions, unless you are attracted to truck drivers. The room was dated, carpet ripped, cabinetry repaired from what appeared to be a bar fight. The non-smoking room reeked like a 1970's airport lounge. The refrigerated trailers outside droned loudly all night, which was annoying until I went to sleep... It helped to drown out the sirens and loud exhausts of the expressway located 14 feet from my window. The fitness room is held together with duct tape, and the heaviest dumbbell available was a hefty 7.5 pounds. Breakfast was adequate, but the juice was nasty 0 juice. I paid good money, 166.00 for a room that was a value for 70.00..... Maybe. I will be staying at a hotel nearby next time. I won't mention names but it rhymes with Rob Bulah's. If I ever decide to cheat on my wife with a 10 dollar woman of the night, it will be at this establishment.

GOOD LOCATION, NICE STAFF AND GREAT BREAKFAST MAKING IT AN EXCELLENT HOTEL TO STAY AT FOR OUR VACATION. WE LOVE THIS HOTEL

I booked this hotel with my friends for our stay while we were in Miami for Ultra Music Festival and it was great, close to shopping centers and close to the highway to get around. Overall a great stay!

Great experience. Staff very friendly. Convenient location.

I JUST LOVE THIS HOTEL AND MY KIDS ENJOYED OUR STAY. THE STAFF WAS VERY FRIENDLY AND HELPFUL

THE HOTEL WAS DIRT AND DISGUSTINGLY WE ARRIVE AT 3PM THE ROOM WERE TILL NOT DONE. THEY HAD DIRT LINEN ON THE HALL WAY .THE CLEAN MAN WENT WITH USE WITH A CART FULL OF LINENS IN THE ELEVATOR HE SAID HE NEED TO GET UP STAIR.

We have stayed here a few times and always find the staff to be nice and try to assist as much as possible. The breakfast is always good and the rooms clean. It was a very busy weekend for the July 4th holiday and we still were treated as if we were the only guests there and my son loved the pool. Will continue to stay here when we are in the area.

I found this hotel to be the perfect location near all highways. Close vicinity to many attractions. Staff was very friendly. My room and bathroom was cleaned everyday that was key for me. Dining area for complimentary breakfast was well kept. Staff in that area was beyond exceptional. The foods offered were readily available and the staff just kept replacing the needed items. You don't even get that at the all you can eat venues.

Not a fancy location, but it provides very easy driving access to the Palmetto Expressway and it is within walking distance from several fast-food restaurants and convenience stores. Stayed a total of three nights (Mon-Wed). Room was clean. Overall, a decent value for money. Only major problem was encountered on Night 1. Parking area for semi-trailers was full and management had allowed a refrigerated trailer truck to park in the regular car parking lot, directly outside my 4th floor room window. Engine was idling in high RPM all night long and the noise level was very annoying.

6650 W 20th Ave Hialeah FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Palmetto General Hospital is a short stroll from Holiday Inn Express & Suites Miami - Hialeah, and other popular attractions like Hialeah-Miami Dade College are within a couple of miles (3 km). This 146-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Holiday Inn Express & Suites Miami - Hialeah, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

Full 1 | Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Miami - Hialeah

Everyone (10) Business (8) Couples (6) Family (10) Friends (3) Other (2)
2
Everyone

By on May 19, 2019

Review comment responded on May 19, 2019

Dear Anonymous, Thank you for your recent stay with us and for taking the time to share your opinion and experience. Having just recently purchased the property last year, we immediately identified the need for a renovation, transforming the entire property into the award winning "Formula Blue" style from IHG, which instantly gave us this beautiful product! Hoping you had the opportunity to discuss your issues with our management team prior to leaving the property. Wishing you all the best in 2019 and beyond!!

3
Families Business Business Travelers

Staff was very nice and helpful, but unlike other HIE, there were no snacks available or coffee at night. Not even for sale!

By on Mar 25, 2019

Review comment responded on Mar 25, 2019

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 3-STAR rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2019 and beyond!!

5
Everyone

It was a lovely trip, the staff very nice to talk to and the building was very clean. My room was lovely but too cool for me.

By on Mar 3, 2019

Review comment responded on Mar 3, 2019

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 5-STAR rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2019 and beyond!!

2
Everyone

Dirty, rooms smelled like smoke, bugs in the headboards. Worst Holiday inn ever.

By on Jan 27, 2019

Review comment responded on Feb 8, 2019

Dear Anonymous, Thank you for your recent stay with us and for taking the time to share your opinion and experience. Having just recently purchased the property last year, we immediately identified the need for a renovation, transforming the entire property into the award winning "Formula Blue" style from IHG, which will instantly give us a beautiful product by its completion in the very near future! Hoping you had the opportunity to discuss your issues with our management team prior to leaving the property. Wishing you all the best in 2019 and beyond!!

4
Everyone

The first floor was undergoing a remodeling project which affected the elevators but the room we stayed in was renovated and it was nice.

By on Dec 31, 2018

Review comment responded on Jan 2, 2019

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 4-STAR rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2019 and beyond!!

3
Everyone

By on Nov 17, 2018

Review comment responded on Nov 17, 2018

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 3/5 star rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2018!

4
Everyone

There was an issue in the beginning regardingmy reservation and rm preference. However, the issue was resolved and management was very supportive and followed through.

By on Aug 11, 2018

Review comment responded on Aug 12, 2018

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 4/5 star rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2018!

5

beautiful

Everyone

I had a good time! Thank you! Next year I will be there

By on Jun 12, 2018

Review comment responded on Jun 19, 2018

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 5/5 star rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2018!

4
Everyone

Good stay. Hotel staff very kind and accommodating. I was only there because father was across street at hospital so did not spend much time at hotel. But looked like a nice breakfast, pretty pool, and nice workout room

By on May 31, 2018

Review comment responded on Jun 2, 2018

Dear Anonymous - thank you so much for your recent stay and for taking the time to share your experience with a 4/5 star rating! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2018!

3
Everyone

Front desk staff was great, Friendly , helpful! Thank you, Barbara Muniz

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Barbara, Thank you for your feedback and very kind words about our front desk team!! As you would have noticed, we've begun our complete hotel refurbishment - as we'll be showcasing the famous IHG "Formula Blue" rooms throughout the entire hotel by the end of the year!! Can't wait to share them with you and all our loyal customers. All the best in 2017 and we look forward to welcoming you back one day in the future!

Holiday Inn Express & Suites Miami - Hialeah

6650 W 20th Ave, Hialeah, FL 33016