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Recent guest reviews

Customer service of front desk. They treated me well.

Todo muy limpio. Pero, la nevera estaba rota. Y una lámpara no trabajaba.. pienso que deben mirar ésos detalles ,antes de rentar el roam.

Housekeeping is mediocre. Never came to clean up the room in 4 days!

Very nice. Elevator was shaking a lot. And delayed. Overall hotel was very clean and nice.

In this area there are few hotels of quality this was diamond in the area for lodging.

The room was clean, the housekeeping ladies kept our room nice and clean. I did not appreciate the front desk clerks. We came in 10 minutes prior the time to check in time, the clerk told us to take a seat while it was time. While seated many other customers walked in to check in and they were being checked in. When we questioned the clerk, why we were not being checked in before the new arrivals? she replied, they have already prepaid their stay. That was also our case, we had prepaid but she would not have known that because she never asked. Overall the place is alright, the incident with the front desk clerk ruined my experience. Thats why I'm leaving a so, so rating.

It was so Pleasure to stay Much better than the last time

Staff was very nice and helpful, but unlike other HIE, there were no snacks available or coffee at night. Not even for sale!

It was a lovely trip, the staff very nice to talk to and the building was very clean. My room was lovely but too cool for me.

Dirty, rooms smelled like smoke, bugs in the headboards. Worst Holiday inn ever.

The first floor was undergoing a remodeling project which affected the elevators but the room we stayed in was renovated and it was nice.

W 20th Ave Hialeah FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Palmetto General Hospital is a short stroll from Holiday Inn Express & Suites Miami - Hialeah, and other popular attractions like Hialeah-Miami Dade College are within a couple of miles (3 km). This 146-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 146 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Holiday Inn Express & Suites Miami - Hialeah have access to an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Miami - Hialeah

Everyone (19) Couples (5) Business (2) Family (9) Friends (1)
2
Everyone

Customer service of front desk. They treated me well.

By on Jan 17, 2021

Review comment responded on Jan 22, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Dec 6, 2020

Review comment responded on Dec 15, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Dec 6, 2020

Review comment responded on Dec 15, 2020

Thanks for staying with us. We appreciate your feedback!

2
Business Business

Todo muy limpio. Pero, la nevera estaba rota. Y una lámpara no trabajaba.. pienso que deben mirar ésos detalles ,antes de rentar el roam.

By on Oct 12, 2020

Review comment responded on Oct 12, 2020

Gracias por sus comentarios. Esto hace para nuestro equipo correjir y mejorar la experiences de nuestros huspedes. Esperamos que nos de otro chance en el futuro.

2
Business Business

Housekeeping is mediocre. Never came to clean up the room in 4 days!

By , from Miami, FL on Jul 3, 2020

Review comment responded on Jul 3, 2020

Thank you for your recent stay with us and for taking the time to share your review Charming. We're so sorry to see we failed to meet your expectations and hoping you had the opportunity to speak directly with our management team prior to your departure concerning your issues so we had a chance to address it directly with you. Did you ever contact our management or reception team over these 4 days to notify them of a problem? We don't show any record of this looking back over the last week at all? Wishing you all the best in 2020 and beyond!!

5
Everyone

By on Jun 18, 2020

Review comment responded on Jun 23, 2020

FANTASTIC - Thank you so much for your recent stay and for taking the time to share your experience with a 5/5 review! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2020 and beyond and STAY HEALTHY!!

5
Everyone

By on Jun 11, 2020

Review comment responded on Jun 12, 2020

BRILLIANT - Thank you so much for your recent stay and for taking the time to share your experience with a 5/5 review! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2020 and beyond and STAY HEALTHY!!

5
Family Family

Very nice. Elevator was shaking a lot. And delayed. Overall hotel was very clean and nice.

By on Mar 2, 2020

Review comment responded on Mar 4, 2020

BRILLIANT - Thank you so much for your recent stay and for taking the time to share your experience with a FIVE-STAR review! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2020 and beyond!! Team HIE Hialeah

4
Partner Couples Business Business

In this area there are few hotels of quality this was diamond in the area for lodging.

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

BEAUTIFUL - Thank you so much for your recent stay and for taking the time to share your experience with a FOUR-STAR review. It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2020 and beyond!! Team HIE Hialeah

4
Everyone

By on Jan 16, 2020

Review comment responded on Jan 18, 2020

WONDERFUL - Thank you so much for your recent stay and for taking the time to share your experience with a FOUR-STAR review! It was our pleasure to have you with us and should you find yourself in the Hialeah area again in the future, we hope to welcome you back!! All the best in 2020 and beyond!!

Holiday Inn Express & Suites Miami - Hialeah

6650 W 20th Ave, Hialeah, FL 33016
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