Holiday Inn Express & Suites Kendall East Miami2.5 out of 5.0
Recent guest reviews
First off Julian ( i think was his name) at the front desk was so nice and very helpful to my husband and i who became stranded in Miami when our flight out of Atlanta was delayed thus making us miss our flight to Mexico leaving us stranded in Miami. No super close to the air port hotels had any rooms left but we were lucky enough to find one here. The room was nice, fresh, clean, comfortable and the pillows were soft. The bed was firm. The only thumbs down 👎 was for the air conditioner unit in our room. It cycled off and on constantly making a noise that was kinda annoying. I was so exhausted i managed to sleep thru til it woke me at 7 am. The breakfast was decent and i loved the coffee & cinnamon rolls.
Love it, good customer service. Super clean, Nice and comfortable. Breakfast was great with many good choices, fruit, eggs and more important coffee. Is in the middle of Kendall. I will definitely stay again!!!
Watch-out with this hotel, I had made reservations for a friend that was coming to my wedding, they got sick and I had to cancel, I called the automated system to cancel but called the hotel to verify cancellation. I was told I had to speak to the manager, Brian Rubine, he said I was NOT going to get my $305.10 back and that I could use the reservations for another day, I live in Kendall, the reservations were for someone else. Long story short, I am still trying to fight with the hotel for my money! To add to the insult, he has called me a Liar and a Fraud by sending those words in written to my Bank. This was not the first time I made reservations in this hotel, BUT it will be the LAST one from me and anyone coming to visit. BE CAREFUL WITH BRIAN RUBINE and the hotel since I haven't gotten a response from the Hotels' Headquarters either! P.S. this happened in December and I am still fighting it....
Remains our "go-to-place" when visiting family in Miami. We have stayed here numerous times. Hotel is quiet and well- maintained. Hotel is well- staffed with professional and friendly staff. Hotel is convenient and well-placed for support facilities; ie- access to Turnpike, restaurants, gas, shopping, etc.
Clean, quiet and updated rooms near Miami Dade College. Lots of restaurants close by, and not far from the Mall, Turnpike and attractions. Located in a very nice area, very nice and professional desk staff. Only thing that might be better is the breakfast is so terribly crowded that is makes for a less enjoyable experience.
The staff is great, nice and friendly. The beds are super soft. I would definitely recommend this place if you are looking for a place to stay. When I an back in the area, this is now my first choice for a place to stay.
I had checked into this Holiday Inn after my original booking in the area proved unsuitable. The rooms were clean and comfortable, the location convenient to restaurants and shopping, but most importantlty (to me) the staff was friendly and very accomodating to my needs. The Manager and Front Desk staff went above and beyond in helping with any needs that I had, even coordinating the shipment of a large package that was picked up after my departure.
Hotel was ok, just ok. Just a fast food place, and a Red Lobster in the same parking lot, everything else across a BUSY city street. AC was ok, but didn't really cool. Shower curtain wouldn't keep the water in the tub. Nice microwave in the room, but NO purchasable items in the lobby. Internet was pretty bad, until we convinced the people at the front desk to do a re-set on their internet, then it was much better. Mattress was pretty worn out. Just blah.......
Really nice. Check out is noon. Which I loved. Breakfast was good too. I couldn't find the gym. Must have been on the other side across the hall after the elevator McDonald's is right next to it. Burger King and pollo tropical are in that area also. Very close.
We landed here after a bad experience at the Country Inn and Suites in Town and Country in Kendall and from the suites, front desk, food, price, cleanliness and location, this is the best hotel in South West Miami. Front desk Brian and Julian were extremely polite, friendly, helpful, respectful, accommodating.... I could go on and on! The suites are spacious, clean, roomy and everything was working! The breakfast is wonderful and it would REALLY help if they would leave it until 10 for those guests who flew in late from other destinations. I cannot say enough about the convenience! But the highlight were Brian and Julian who went above and beyond to make us forget about the horrible experience at MIA Intl. And the Country Inn at Kendall Town and Country. Thank you!
Located in South Miami, Holiday Inn Express & Suites Kendall East Miami is within a few miles (5 km) of sights such as Arcade Odyssey and Pine Lake Shopping Center. This 66-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's also near Super Wheels Skating Center and Killian Greens Golf Club.
Free buffet breakfast is included with your stay.
All 66 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and refrigerators are also standard.
Guests of Holiday Inn Express & Suites Kendall East Miami have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 168 reviews