Holiday Inn Express & Suites Kendall East Miami2.5 out of 5.0
Recent guest reviews
Upon arrival, the hotel was very clean and the front desk staff "Julian" was very helpful. It was a very swift check-in. Checked in to the room and it was spacious and clean. The bathroom exhaust fan/light was very loud but that didn't ruin our stay, we enjoyed the service very much and the breakfast. Highly recommend this hotel and we will definitely be back. Damian Garcia
We were in Miami visiting family and this hotel is close by where our family lives. The hotel is nice, clean, and good room size. We had a king bed with a comfortable oversize chair and desk. A quarter wall separates the desk/chair/kitchen unit from the bed when allows for some flexibility with staying up and going to bed. The breakfast was impressive! We liked the automatic pancake maker - keeps things simple and the line moving. A selection of two omelets plus other sides makes this breakfast a cut above - a free too! The exercise room has three machines (that seemed to be well maintained) and weights, exercise ball, etc. A slight complaint was that the cup dispenser for the water wasn't refilled during our visit. Another plus is the area surrounding the hotel. Besides several restaurants, there is the Palms at Town and Country shopping center within walking distance. Bottom line: we enjoyed our stay very much and thought we received great value.
First off Julian ( i think was his name) at the front desk was so nice and very helpful to my husband and i who became stranded in Miami when our flight out of Atlanta was delayed thus making us miss our flight to Mexico leaving us stranded in Miami. No super close to the air port hotels had any rooms left but we were lucky enough to find one here. The room was nice, fresh, clean, comfortable and the pillows were soft. The bed was firm. The only thumbs down 👎 was for the air conditioner unit in our room. It cycled off and on constantly making a noise that was kinda annoying. I was so exhausted i managed to sleep thru til it woke me at 7 am. The breakfast was decent and i loved the coffee & cinnamon rolls.
Love it, good customer service. Super clean, Nice and comfortable. Breakfast was great with many good choices, fruit, eggs and more important coffee. Is in the middle of Kendall. I will definitely stay again!!!
Watch-out with this hotel, I had made reservations for a friend that was coming to my wedding, they got sick and I had to cancel, I called the automated system to cancel but called the hotel to verify cancellation. I was told I had to speak to the manager, Brian Rubine, he said I was NOT going to get my $305.10 back and that I could use the reservations for another day, I live in Kendall, the reservations were for someone else. Long story short, I am still trying to fight with the hotel for my money! To add to the insult, he has called me a Liar and a Fraud by sending those words in written to my Bank. This was not the first time I made reservations in this hotel, BUT it will be the LAST one from me and anyone coming to visit. BE CAREFUL WITH BRIAN RUBINE and the hotel since I haven't gotten a response from the Hotels' Headquarters either! P.S. this happened in December and I am still fighting it....
Remains our "go-to-place" when visiting family in Miami. We have stayed here numerous times. Hotel is quiet and well- maintained. Hotel is well- staffed with professional and friendly staff. Hotel is convenient and well-placed for support facilities; ie- access to Turnpike, restaurants, gas, shopping, etc.
Clean, quiet and updated rooms near Miami Dade College. Lots of restaurants close by, and not far from the Mall, Turnpike and attractions. Located in a very nice area, very nice and professional desk staff. Only thing that might be better is the breakfast is so terribly crowded that is makes for a less enjoyable experience.
The staff is great, nice and friendly. The beds are super soft. I would definitely recommend this place if you are looking for a place to stay. When I an back in the area, this is now my first choice for a place to stay.
I had checked into this Holiday Inn after my original booking in the area proved unsuitable. The rooms were clean and comfortable, the location convenient to restaurants and shopping, but most importantlty (to me) the staff was friendly and very accomodating to my needs. The Manager and Front Desk staff went above and beyond in helping with any needs that I had, even coordinating the shipment of a large package that was picked up after my departure.
Hotel was ok, just ok. Just a fast food place, and a Red Lobster in the same parking lot, everything else across a BUSY city street. AC was ok, but didn't really cool. Shower curtain wouldn't keep the water in the tub. Nice microwave in the room, but NO purchasable items in the lobby. Internet was pretty bad, until we convinced the people at the front desk to do a re-set on their internet, then it was much better. Mattress was pretty worn out. Just blah.......
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 172 reviews