Clean, great breakfast
One of the elevators was very slow to open doors (almost to the point of wanting to call for help). In the room, the 2nd bed was up against the air conditioner making it hard to access controls. Also, the AC LED display half worked so you did not know what the temperature was set at. The bathtub has large areas that had been painted but the paint came off and it looks dirty. The tub faucet constantly drips, can be heard throughout the room. This facility is in need up updating, looks and feels tired.
mcdonald’s is next door (:
Good hotel
Extremely friendly and helpful staff. Bathroom wasn't very clean and my bathtub had a few hairs in it..Also bathtub faucet was leaking water as I walked into my room.
Excellent customer service
Excelente ubicacion Acogedora lo recomendaria a mi familia y amigos
The staff was very friendly and respected and enforced Covid safety
Good location! Nice breakfast! Limited service due to COVID-19.
Friendly staff nice entry way clean large and modern rooms
Everything was good, excellent service and support was provided when needed.
Their Free 24 hour coffee saved me a trip and money. Their FREE breakfast was best we’ve ever had at any hotel. No complaints here - unless you’re going to use a microscope to knit pick - even though it was less than $100 for the night👍
The staff was very polite and sweet at all encounters. The place itself is filthy. Dirty walls, dirty bathroom, dirty curtains, preexcisiting carpet stains, a tv that would change display colors out of nowhere ? It was a very affordable stay but could honestly be cheaper.
Awesome understanding staff that offered assistance by extending room time. Thanks
nice hotel. Well located for what I need. Staff super friendly. Really basic pool. Good and sample free breakfast. A bit expensive, because no view, basic pool. But the rest was super.
The room is always smelly. But the staff is good. Also, there are many restaurants nearby.
excellent hotel. location and services and the staff is very friendly
Located within a 5-minute walk of The Palms at Town & Country, Holiday Inn Express & Suites Kendall East Miami, an IHG Hotel is within a few miles (5 km) of Baptist Hospital of Miami. This 66-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Free breakfast is included with your stay.
All 66 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and refrigerators are also standard.
At Holiday Inn Express & Suites Kendall East Miami, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
Clean, great breakfast
One of the elevators was very slow to open doors (almost to the point of wanting to call for help). In the room, the 2nd bed was up against the air conditioner making it hard to access controls. Also, the AC LED display half worked so you did not know what the temperature was set at. The bathtub has large areas that had been painted but the paint came off and it looks dirty. The tub faucet constantly drips, can be heard throughout the room. This facility is in need up updating, looks and feels tired.
Thank you so much for review. We will take this information in order to improve aspects of the room you utilized during your stay. Thank you very much, we appreciate your feedback.
mcdonald’s is next door (:
Thank you for your review. We are glad to hear that you enjoyed all of our hotel services and hope to see you back again soon. Thank you.
Good hotel
Thank you for staying with us and for taking the time to rate our services. We appreciate your kind ratings and we look forward yo your next stay with us. Please stay safe and comeback soon.
Extremely friendly and helpful staff. Bathroom wasn't very clean and my bathtub had a few hairs in it..Also bathtub faucet was leaking water as I walked into my room.
Thank you for staying with us and for taking the time to provide us with your feedback. We apologize for the cleanliness and conditions of the hotel not being up to par with your expectations. I have forwarded your comments to our housekeeping team in order to improve with the service process and t make sure that our level of cleanliness is one that satisfices our guests expectation. We hope that in the future you can give us an opportunity to serve you again. Sincerely,
Excellent customer service
Thank you for staying with us and for taking the time to send us your feedback. We are glad that you had a great stay. We look forward to your next visit. Sincerely,
Excelente ubicacion Acogedora lo recomendaria a mi familia y amigos
Gracias por todo!
The staff was very friendly and respected and enforced Covid safety
Thank you so much!
Thank you for taking the time to let us know about your stay with us. We apologize for not meeting your expectations this time. We take your comments seriously and will use them to improve our services. We hope you give us the opportunity to serve you again in the future. Sincerely, Miguel Velasquez
Good location! Nice breakfast! Limited service due to COVID-19.
Thank you for your comments. We hope to host you again soon.
Thank you very much for your review, we appreciate your feedback.