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Hampton Inn & Suites Miami Wynwood Design District

3.0 star property
Hotel with free breakfast, in the vicinity of Kaseya Center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Miami Wynwood Design District

Outdoor pool, pool umbrellas
View from room
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
3450 Biscayne Boulevard, Miami, FL, 33137
  • Place, Miami Design Shopping District
    ‪2 min walk‬
  • Place, The Shops at Midtown Miami
    ‪4 min walk‬
  • Place, Wynwood Walls
    ‪18 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(163 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(183 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)
  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 260 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Bay View)

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 1 King Bed, Accessible, Non Smoking (Bay View)

9.6 out of 10
Exceptional
(5 reviews)
  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 260 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 260 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible King Room

Pillowtop beds, desk, iron/ironing board, rollaway beds

Hearing Accessible King Room

  • Sleeps 2

View all photos for Mobility/Hearing Accessible King Room with Roll In Shower

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility/Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll In Shower

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Tub

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Pillowtop beds, desk, iron/ironing board, rollaway beds

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Studio

Pillowtop beds, desk, iron/ironing board, rollaway beds

Hearing Accessible King Studio

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Studio

Pillowtop beds, desk, iron/ironing board, rollaway beds

Hearing Accessible Two Queen Studio

  • Sleeps 6

View all photos for Mobility Accessible Two Queen Studio with Tub

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility Accessible Two Queen Studio with Tub

  • Sleeps 6

View all photos for Hearing Accessible King Studio Suite with Bay View

Pillowtop beds, desk, iron/ironing board, rollaway beds

Hearing Accessible King Studio Suite with Bay View

  • Sleeps 4

View all photos for Mobility Accessible King Studio with Roll In Shower

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility Accessible King Studio with Roll In Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Tub

Pillowtop beds, desk, iron/ironing board, rollaway beds

Mobility/Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for King Room

Pillowtop beds, desk, iron/ironing board, rollaway beds

King Room

  • Sleeps 2

View all photos for Two Queen Room

Pillowtop beds, desk, iron/ironing board, rollaway beds

Two Queen Room

  • Sleeps 4

View all photos for Two Queen Studio Suite

Pillowtop beds, desk, iron/ironing board, rollaway beds

Two Queen Studio Suite

  • Sleeps 6

View all photos for Studio Suite with Bay View

Pillowtop beds, desk, iron/ironing board, rollaway beds

Studio Suite with Bay View

  • Sleeps 4

View all photos for King Studio Suite

Pillowtop beds, desk, iron/ironing board, rollaway beds

King Studio Suite

  • Sleeps 4

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About the neighborhood

Miami

Located in Midtown, Hampton Inn & Suites Miami Wynwood Design District is within a few miles (5 km) of popular sights such as Kaseya Center and Bayside Marketplace. This 151-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Miami Design Shopping District - 2 min walk - 0.1 miles
  • The Shops at Midtown Miami - 4 min walk - 0.3 miles
  • Wynwood Walls - 18 min walk - 1.0 mile
  • Wynwood Art Walk - 18 min walk - 1.0 mile
  • MiMo Biscayne Boulevard Historic District - 18 min walk - 1.0 mile

Getting around

  • Adrienne Arsht Center Metromover Station - 3 min drive
  • Hialeah Market Station - 7 min drive
  • Miami Intl. Airport (MIA) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Lagniappe - ‬2 min walk
  • ‪Pollo Tropical - ‬1 min walk

About this property

Hampton Inn & Suites Miami Wynwood Design District

Hotel with free breakfast, in the vicinity of Kaseya Center
Guests staying at Hampton Inn & Suites Miami Wynwood Design District enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 36.6 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 36.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (32 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 60 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40.00 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 36.6 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Miami Midtown
Hampton Inn Midtown
Hampton Miami Midtown
Hampton Midtown
Hampton Inn Suites Miami Midtown
Hampton Inn & Suites Miami Wynwood Design District Hotel
Hampton Inn & Suites Miami Wynwood Design District Miami
Hampton Inn & Suites Miami Wynwood Design District Hotel Miami

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Miami Wynwood Design District?

Hampton Inn & Suites Miami Wynwood Design District provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Miami Wynwood Design District?

As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Miami Wynwood Design District on Dec 8, 2025 start from $121.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hampton Inn & Suites Miami Wynwood Design District?

This hotel is situated in Midtown within a 10-minute walk of Miami Design Shopping District and The Shops at Midtown Miami. You'll also find Kaseya Center and Bayside Marketplace within a short drive.

Is parking available on site at Hampton Inn & Suites Miami Wynwood Design District?

Yes, covered parking is offered for USD 36.6 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites Miami Wynwood Design District have a casino on the premises?

No, Hampton Inn & Suites Miami Wynwood Design District doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Miami Wynwood Design District?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hampton Inn & Suites Miami Wynwood Design District?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and wedding services.

Are there hot tubs at Hampton Inn & Suites Miami Wynwood Design District?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Miami Wynwood Design District have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Miami Wynwood Design District serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites Miami Wynwood Design District allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Miami Wynwood Design District for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Miami Wynwood Design District?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hampton Inn & Suites Miami Wynwood Design District?

The closest major airport to Hampton Inn & Suites Miami Wynwood Design District is Miami, FL (MPB-Public Seaplane Base), which is 3 mi away (11 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 7.1 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hampton Inn & Suites Miami Wynwood Design District?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Miami Wynwood Design District.

Does Hampton Inn & Suites Miami Wynwood Design District have a wedding venue?

Take advantage of the wedding venue at Hampton Inn & Suites Miami Wynwood Design District if you plan to say "I do" during your trip.

Hampton Inn & Suites Miami Wynwood Design District Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1829 out of 2767 reviews
Rating 8 - Good. 564 out of 2767 reviews
Rating 6 - Okay. 225 out of 2767 reviews
Rating 4 - Poor. 73 out of 2767 reviews
Rating 2 - Terrible. 76 out of 2767 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Jill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Make sure you don’t forget anything in the room - you won’t be getting it back. And if you do forget something and try to call the hotel for someone to check on your forgotten item, plan on days for a response.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family of 5!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessanette

Stayed 3 nights in Aug 2025

8/10 Good

Maria Emilienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, breakfast buffet is crowded, meal is descent.
Stayed 1 night in Aug 2025

2/10 Terrible

Wyndelll

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Came back to a giant puddle of water from the fridge leaking. Was told they could do nothing and to put a towel on the ground. Room cleaning starts knocking on your door at 8am every half hour. Hated this stay so much.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Tarik, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
convenient for going to the port
Stayed 1 night in Aug 2025

6/10 Okay

lisa

Stayed 1 night in Aug 2025

8/10 Good

KEVIN L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a prime location on US-1, easy to access
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, amenities
Beautiful place and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

IONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff professional, I would love to visit again.
Stayed 1 night in Aug 2025

6/10 Okay

Shahed

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Place
Stayed 1 night in Aug 2025

10/10 Excellent

Sao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience.
Stayed 1 night in Aug 2025

6/10 Okay

Tina

Liked: Cleanliness
Okay place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2025

10/10 Excellent

Jailyn

Stayed 1 night in Aug 2025

2/10 Terrible

WENDY

Traveled with family
Liked: Property conditions & facilities
I arrived late which gave enough time for my advance paid room to be fully prepared but it wasn’t the 8pm staff were unfriendly and seem unwilling to answer questions very short coming Despite arriving late, which provided ample time for my advance-paid room to be fully prepared, I encountered an unfriendly and short-tempered staff member when I entered the room at 8 pm. Upon noticing the absence of bedding for the pull-out bed and wash clothes, I promptly informed the staff that it was now the overnight shift. Unfortunately, my call was repeatedly put on hold. Upon addressing the issue with the supervisor, he informed entered the room it wasn’t noticed right away but there was no bedding for the pull out bed or wash clothes at the time I noticed it was the now the overnight shift I called was put on hold several times so I went to address the problem I asked for the supervisor and the gentleman told me he was I explained my issue and he stated “he only had one maid for the night shift and he would prioritize where she/he would go first” I explained we had a long day filled with flight delays and we had a cruise in the morning and we were extremely tired he replied his initial statement so I asked for the linings and wash clothes and told him I’d do it myself in the morning I was meat with different staff and they were very nice and willing to listen and also apologetic because of the night incident I rate the hotel poor on professionalism but the morning staff was excellent
Stayed 1 night in Aug 2025

6/10 Okay

Nakisha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious room for a large family, room could use some upgrades, no real view from the room. Hotel is located within walking distance of a target, Walgreens, restaurants and coffee shops.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Traveled with family
Ok
Stayed 2 nights in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent this as an email to the hotel but they still have not responded to me so I'm attaching it here. There was a situation that happened on August 2nd around 12:15ish when my family (myself and my parents) decided to use transportation that was provided at the hotel to get to the port for our cruise. The original price quoted was ten dollars per person which we were fine with. When the driver(older man, grey hair, stocky build) dropped us off, we gave him 30 dollars plus a 5 dollar tip. When we were walking away, he stated that it was 15 more dollars because he used AC. We stated that at the hotel we were quoted 10 dollars. He said well it's 15 more dollars. We gave him the money because it was time for us to get on the ship. This situation did not sit well with my family. First of all, he dropped off other guests who were Caucasian to another terminal and I heard him clearly say it was 10 dollars plus whatever tip they wanted to give him. There was also an African American woman that paid with her card at the hotel so I don't know if he was frustrated that she did not tip him. I don't know if it was a race issue or that my parents were elderly and did not speak fluent English that he thought he could get away with this. This driver might not be employed by the hotel but this is the transportation that was provided. It left my parents and I feeling frustrated before the start of a wonderful trip.
Stayed 1 night in Aug 2025

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