It was a wonderful experience
The house cleaning was not kept up everyday you had to call for clean towels and linen ,I had personally had too take my dirty towels to the maid so she could exchange them for clean one ,at that point I might well just been an employee..
Everwhere was very clean
Good location
nothing around the area to do.
Pool
It was a pleasant stay. The breakfast burrito was delicious. Staff was friendly. Because of Covid you have to request house keeping a day in advance, which was fine. My only complaint was that parking is $23/day.
They never cleaned my room. They told me there was no charge for received packages and there were. Not the best experience.
The rooms and peaceful atmosphere. Also it's very close from the airport.
staff was nice! Was gross people were smoking in non-smoking areas. Stale/humid air smoke from cigars/cigs was gross.
Located in Flagami, Courtyard by Marriott Miami Airport is 3.1 mi (5 km) from loanDepot park and within a 15-minute drive of other popular attractions like Dolphin Mall. This 3-star hotel has 300 guestrooms and offers an outdoor pool, free in-room WiFi, and a free airport shuttle.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.
All 300 rooms feature refrigerators, coffee makers, and safes. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include phones, ironing boards, and desks.
Guests staying at Courtyard by Marriott Miami Airport enjoy an outdoor pool, a gym, and 2 spa tubs. Parking is USD 23 per night (USD 28 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
It was a wonderful experience
Dear Valued Guest, Thank you for evaluating your stay at Courtyard Miami Airport. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your experience here. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Best Regards, Larisa Gallagher, AGM Specialist
The house cleaning was not kept up everyday you had to call for clean towels and linen ,I had personally had too take my dirty towels to the maid so she could exchange them for clean one ,at that point I might well just been an employee..
Dear Guest, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with our Housekeeping Department, and we sincerely apologize for not meeting your expectations. Steps have already been taken to make sure we do not repeat these concerns. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit. Best Regards, Larisa Gallagher, AGM Specialist
Dear Valued Guest, Thank you for choosing us and taking the time to rate your stay. Please accept our apologies for not meeting your expectations. We strive to ensure comfortable accommodations with outstanding hospitality for each guest, and we are very disappointed if this was not your experience. We hope we can earn your confidence again on a future visit to Miami. Best Regards, Larisa Gallagher, AGM Specialist
Everwhere was very clean
Dear Guest, Thank you for taking the time to provide feedback about Courtyard Miami Airport. Our associates are committed to making sure you have an excellent stay. Reviews like yours let us know we are on the right track. We invite you to stay with us again the next time you are in Miami. Best Regards, Larisa Gallagher, AGM Specialist
Good location
Dear Guest, Our entire team is grateful for your generous review! It is rewarding to learn that your stay with us was thoroughly enjoyable. Guests appreciate just how convenient we are to the airport and specialty restaurants so we are glad to read how much you enjoyed that convenience. We appreciate your business and look forward to having you back for another stay the next time you visit the area. Best Regards, Larisa Gallagher, AGM Specialist
nothing around the area to do.
Dear Guest, Thank you for staying with us. It is great that you loved your overall stay, and we are sorry that our location was not ideal for you. Our knowledgeable associates are able to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. Thank you again, and we look forward to having you back on a future visit. Best Regards, Larisa Gallagher, AGM Specialist
Dear Guest, Thank you for choosing Courtyard Miami Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Best Regards, Larisa Gallagher, AGM Specialist
Pool
Dear Guest, We are thrilled you had a wonderful stay with us and that you especially enjoyed relaxing in our pool. Thank you for mentioning this was one of the highlights of your visit. It was a pleasure having you as our guest, and we look forward to your next visit to Courtyard Miami Airport. Best Regards, Larisa Gallagher, AGM Specialist
Dear Guest, Thank you for taking time to share your feedback. Our mission is to provide our guests with the best service possible. It seems we missed the mark during your stay, and we apologize for problems that inconvenienced you. Your review has been shared with our team, and we will work to ensure these issues are not repeated in the future. We hope you consider us again the next time your travels bring you this way. Best Regards, Larisa Gallagher, AGM Specialist
Dear Darryl, Thank you so much for the fabulous review! We are delighted to read that you loved each and every aspect of your stay and thoroughly enjoyed your time visiting us. All of us at the Courtyard Miami Airport look forward to welcoming you back for another outstanding experience. Best Regards, Larisa Gallagher, AGM Specialist